Questions & Answers

Q: QuestionHi im trying to replace a GE profile JE2160BF 03 black microwave over my built in ovens. what is a comparable model now? the opening in the cabinet is 28-1/2" x 16-3/4"

Asked 4 years ago by microman.

• A:Answer Hello, Great question! We're sorry to hear about your previous model but we'd be happy to help find a replacement. We think PEB7227DLBB would be a great upgrade! It has built in capability, is similar in size and is the same color. You can see this microwave oven and it's Trim Kit (JX7227DLBB) here: https://www.bestbuy.com/site/ge-profile-2-2-cu-ft-built-in-microwave-black-on-black/5958622.p?skuId=5958622 Trim Kit: https://www.bestbuy.com/site/ge-27-built-in-microwave-trim-kit-black/6083584.p?skuId=6083584 Thanks for letting us help. Have a wonderful day! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan I use my old mounting bracket for ge adora DVM7195EFES with this?

Asked 4 years ago by Bambambeep.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Hi, Thanks for asking! We appreciate you choosing GE Appliances and we're happy to help. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Let us know if you have any more questions. Take care! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHello. THe vent bracket and flap that came in this this microwave (JVM7195SKSS) is bent and after many attempts I cannot get the flap working freely. THe old vent bracket doesn't fit and there does not seem to be a generic version that will fit.

Asked 4 years ago by marmich.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer You might need to purchase a replacement vent directly from GEappliances.com if the flap is too pinched to move - if you need the flap. My old microwave that came with the house did not have a vent bracket at all - it simply blew air into the cabinet space above it and ultimately out the exhaust vent - not ideal but in hindsight I didn't notice anything bad in the short 2 years the old microwave worked. My new microwave is the same as yours and I now have a working flap installed, and on windy days I can hear it slapping around. Two take-aways from that. 1. It does block outside air from back-drafting into the house (my house's vent has a screen on the outside but no flap). 2. The metal microwave flap can be noisy at times. If your house has a flap externally then you probably don't need the microwave's flap. When I installing my microwave I noticed its vent was much smaller than the large gap in the cabinet above it. Instead of somehow joining the two sizes together I used double-sided tape to attach foam insulation on top of the microwave - surrounding the microwave's exhaust and as wide as the cabinet gap - which creates a seal against the cabinet above it so exhaust from the Microwave has nowhere to go but directly through the house's exhaust vent.

  Answered 4 years ago by MaricopaDadVerified Purchase

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Q: QuestionHow much does the unit weigh?

Asked 4 years ago by Fonnie.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Greetings, We'll be happy to answer your question! This microwave weighs approximately 55 pounds. We hope this helps! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI looking to replace my GE model #JE1860GB-002 microwave oven which is mounted in an upright cabinet above my range. It has 1100 watts of power and is a 1.8 cubic feet capacity. Can you point me in the right direction as to the selection of one

Asked 4 years ago by Bernard1.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate

• A:Answer Hey there, We appreciate your interest in a new GE microwave! We'll be happy to help find a replacement! If you are looking for an over-the-range model, we'd recommend model JVM6175DKBB with its handy melt setting. The model you listed is a countertop model with built-in capabilities, so the best comparison would be model PEB9159DJBB. We hope these selections are to your liking. Keep in touch! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the color of the digital display?

Asked 4 years ago by Carol.

• A:Answer Greetings, We appreciate you asking about this awesome microwave! The LED display color is white. Let us know if you have any other questions. Stay safe! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHi I'm replacing a 36" GE microwave model JVM3670SK06 with GE model JVM6172KSS, I'm going to need a filler kit so was wondering what kit I can use and in addition to the kit will I need to buy a new mounting bracket or does a bracket come with the new one

Asked 5 years ago by Kelli.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hey there, Thanks so much for choosing GE and for your loyalty. We certainly appreciate it. You will need to purchase an additional filler kit for 36" openings. The part number is JX36DSS. Be sure to stay in touch! Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi I'm looking to replace my current GE microwave model # JVM3670SK06 with a compatible version, not sure what wattage is but would like the same wattage. Thank you in advance!

Asked 5 years ago by Kellis.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello, Thanks so much for reaching out and for your interest in a new GE microwave! We'll be happy to help you find a replacement! While we no longer make 1100 watt models, we do have models that are 1000 watts. One such model is JNM7196SKSS. Please note that you will need the appropriate filler kit for 36" openings such as JX36DSS. Let us know if this model is right for you. Take care! Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: Questionwhat are the dimensions of this microwave? Depth, height?

Asked 5 years ago by Kacey.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Good day, Thanks so much for reaching out. We'll be happy to provide this information! The dimensions of this microwave are 16 5/16" H x 29 7/8" W x 15 9/16" D. Let us know if you have other questions. Take care! Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan the surface light - the light underneath, be programmed to turn on/off at a certain time....like on at 6am and off at 6pm?

Asked 5 years ago by SueB.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi, Good question! We appreciate you asking and we'd love to help. We found that this model does not have a programmable surface light and must be turned on/off manually. Thanks for asking! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI am needing to replace a GE over-the-range model DVM7195EKES microwave. Will the JVM7195EKES model be able to utilize the same mounting brackets?

Asked 5 years ago by chownow.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Hello, Great question! We thank you for your loyalty to GE Appliances and we'd be happy to help. We do not recommend reusing the same mounting bracket. This model (JVM7195EKES ) will come equipped with a mounting bracket so there is no need to purchase one separately. We hope this information helps! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: Questioncan the GE 1.9 Cu Ft Model:JVM7195EKESSKU:5268800 be used to replace (a 24 year old) model JVM 1330 WW 004?

Asked 5 years ago by rich.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Greetings, We appreciate you reaching out and thank you for your continued loyalty! All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So yes, this model can be used to replace your current model. Let us know if you need anything. Stay well! Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI CURRENTLY HAVE A GE XL1800 THAT HAS DIED ON ME. IM thinking of purchasing the GE 1.9, JVM 7195 SKSS. Do I need to be concern with adjusting vents or anything else? Dimensions seem like it will fit existing space. How about if I went with a 1.6 size?

Asked 5 years ago by MICKEY.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Hi there, We appreciate you reaching out and are happy to assist! All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So any over-the-range model will fit just fine in your current space. We hope this helps. Take care! Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow often do your replace the filter and how expensive is it?

Asked 5 years ago by CasR.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi, Thanks for asking! We appreciate you reaching out to us about this model and we'd be glad to help. The charcoal/grease filter should be replaced every 6-12 months or when it is noticeably dirty or discolored. You can find instructions on how to change this filter using the link below: (Page 23) https://files.bbystatic.com/KyJEc%2F0V0livL%2F9EqXfSTQ%3D%3D/978f14a7-c87a-4bfc-9ab8-cb014f896ff8.pdf We hope this helps. If you have any further questions please let us know. Have a great day! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a GE model JE1650 in black that I would like to replace. It has its own cabinet frame . What model should I choose?

Asked 5 years ago by Tina.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello Tina, thank you for your question and for considering GE Appliances. In this case, we recommend model PEB9159DJBB as it has similar dimensions to your current unit and can be purchased with either a 27" or 30" Trim Kit. We hope this helps! Please feel free to reach out with any further questions. -Chris@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the difference between GE model # GE JVM7195EKES & GE model # jvm6175ekes? Thanks

Asked 5 years ago by J.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hi there - Thanks for showing interest in these two wonderful microwaves. The main difference between these microwaves are the size and features. Model JVM7195EKES is 1.9 cu. ft., has a steam cooking mode, the exhaust fan is 4-speed and 400-CFM. Model JVM6175EKES is 1.7 cu. ft., 2-speed exhaust fan, 300-CFM and sound volume control. We hope this helps. Feel free to reach out to us on social media if you have any other questions. Thanks! -Mikayla@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi, I need to replace my 2009 PVM1870DM3BB. What is the closest equivalent offered today? Need it in black.

Asked 5 years ago by TommyK.

• A:Answer Hi there, TommyK - Great question! We found a comparable model that we believe will make a great replacement. We suggest checking out microwave model JVM7195DKBB. We hope this helps. Thanks so much for reaching out! -Mikayla@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI would like to replace a vent hood over a gas cooktop that is currently in a space that is 36" wide, with a microwave oven. I see that most are 30" wide? Is there a way to install this into the 36" wide space? Cabinets above that are 12" deep.

Asked 5 years ago by Patty.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hi Patty, thanks for your question! Good news, if you use the following filler kit, you can put this unit into a 36" wide cutout space: JX36BWW. Also 12" is the minimum depth that this unit's cutout space requires. We hope this helps! Stay safe. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this model come with a shelf? GE JVM7195dkbb

Asked 5 years ago by Cat825.

• A:Answer Hello Cat825, thank you for your question. This microwave does not come with a shelf accessory. We apologize for any inconveniences this may cause. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – Chris@GEA

  Answered 5 years ago by GE Answers

  
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