Questions & Answers

Q: QuestionWhat type of defrost does this freezer use?

• A:Answer This freezer uses a manual defrost system.

Q: QuestionDoes this freezer have an alarm that will alert me if the temperature changes?

• A:Answer Yes, this freezer has a temperature alarm to alert you of any temperature fluctuations.

Q: QuestionAre the temperature controls located on the inside or outside of this freezer?

• A:Answer The temperature controls for this freezer are located on the exterior.

Q: QuestionWhat is the capacity of this GE Chest Freezer?

• A:Answer This GE Chest Freezer has a capacity of 10.7 cubic feet.

Q: QuestionCan this freezer be used in a garage?

• A:Answer Yes, this freezer is garage ready and has been tested to perform from 0°F to 110°F.

Q: QuestionLet's say I just moved a new freezer—how long should I wait before plugging it in?

Asked 1 day ago by Ali.

• A:Answer Keep the freezer in the upright position. If transporting it in an upright position is not possible, lay it down on the compressor side of the unit. Be careful to secure the door to prevent it from opening. If it has been transported on its side, set it upright in its final location and allow the freezer to sit for the same amount of time that it was on its side (24 hours maximum). Do not plug the freezer into the electrical receptacle without allowing this settling time. The appliance can be damaged if it is plugged in prematurely. If the freezer was transported in an upright position there is no waiting time required.

  Answered 1 day ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the temperature range for this model?

Asked 3 years ago by Along.

• A:Answer Hey there, We're more than happy to answer your question! Upright and chest freezers should measure between -5 and +6 degrees Fahrenheit. Let us know if you have any other questions. Stay awesome! Mike@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long is the cord and what side of the freezer is it at?

Asked 3 years ago by Dogmom.

• A:Answer Hello, thank you for taking the time to reach out with this excellent question. The cord is located in the right rear corner of the freezer and is approximately 5' in length. We hope this helps, and please feel free to leave any other questions you may have for us. -Elliot@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the lowest temperature that can be achieved with this model?

Asked 3 weeks ago by Deb.

• A:Answer The lowest temperature our chest freezers, including this one can reach is -5°F.

  Answered 3 weeks ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre there feet that can be installed?

Asked 2 months ago by Anonymous.

• A:Answer We do not offer any feet/legs that can be installed on this chest freezer.

  Answered 2 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you have home delivery

Asked 4 months ago by Home.

• A:Answer Yes, we do offer home delivery. Please contact your retailer directly for more information regarding delivery.

  Answered 4 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I purchase additional baskets for Chest Freezer Model FCM11SRBWWW?

Asked 1 year ago by Lordybj.

• A:Answer Thanks so much for checking with us. Yes, additional baskets can be purchased. The part number for the freezer basket is WR71X37828. If you'd like to purchase baskets or anything, please reach out to GE Parts directly by calling 1-877-959-8688 M-F 8:00-8:00 EST.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Question1) What is the power cord length for the GE chest freezer FCM11SRWW 10.7 cu. ft.? 2) Since the GE FCM11SRWW chest freezer is garage ready, does that mean it can only be used in a garage? Can it be used in a basement?

Asked 2 years ago by Anonymous.

• A:Answer The power cord is approximately 5' long. The freezer has been designed to function properly in temperatures from 0°F - 110°F. Installing the unit in your basement is perfect providing the temperatures mentioned above are maintained.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes or Can Installation and delivery include hauling away old freezer?

Asked 2 years ago by WriterBrenda.

Q: QuestionYour ads claim the garage-Ready freezer will keep food frozen for 72h in a power outage (power outage guarantee) BUT the included manual (and online accompanying PDF) clearly indicates food will stay frozen for 24 hours in a power outage. PLEASE CLARIFY.

Asked 2 years ago by MC.

• A:Answer to answer this, we have had power outages that lasted longer than 24 hours. The freezer lasted fozen longer than the stated 24 hours stated in the book.

  Answered 2 years ago by BrandyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionJust bought the GE 10.8 cubic ft. chect freezer. I need more baskets. Can't find them!

Asked 3 years ago by JohnC.

Q: QuestionRe: “Garage Ready?” Midwest winters can be very cold. Thinking about putting this in a non insulated garage. What are the temperature ranges this freezer can accommodate in winter and summer months. Not sure if my freezer went bad due to cold or 7yrs old.

Asked 3 years ago by Naan.

• A:Answer We live in the Chicago area. Have had the freezer out in our Garage for a few years now. I haven't had any issues with this freezer or the other one purchased from Best Buy. Stayed frozen and no electrical issues. It is stored in a non-insulated garage as well.

  Answered 2 years ago by BrandyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the door stay open while accessing food?

Asked 3 years ago by Charlie.

• A:Answer Yes, and there is a LED light in the lid that illuminates the contents when open. This is one of my favorite features of the freezer.

  Answered 3 years ago by missouriVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan wheels be installed to this for ease of movement?

Asked 3 years ago by Chris.

• A:Answer Thanks for considering this great freezer for your home. To ensure safety and optimal performance, this unit should not be on wheels but firmly on solid, level flooring. We’re always happy to answer any questions you may have. -Gina@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)