A:AnswerHello - this is Nancy at GE and I am happy to help you.
The Timer function on this microwave operates as a minute timer and can be used at any time, even when the microwave is operating.
I hope this helps! Thank you for contacting GE!
A:AnswerJust open and close the door. I found that frustrating at first, then I realized that there must be a timer from when the door was last opened, if you put something in and don't start it right away, it resets and prevents you from starting it empty...once it open and close the door again, it will start.
A:AnswerHi Rod- Thanks for choosing our GE Model JES2051DNWW! Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. We recommend 3" of clearance on both sides and the top and
1" clearance in the rear. See the following link for more details: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch! SUEatGEA
A:AnswerHi Cjeannea- The distance from the rear of the microwave to the front feet is approximately 16". It is important to note that the surface the microwave stands on should be the depth of the microwave, not just the depth to the front legs. This is a recommended safety precaution. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Countertop Models:
3" of clearance on both sides and the top and 1" clearance in the rear. The front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. See the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - We hope this is helpful! Sue@GEA
A:AnswerYes. I am a contractor and I have installed these in cabinetry with a trim kit many times. I am not aware if anyone makes an under cabinet mounting kit. Probably would require a shelf system to bear the weight.
A:AnswerHi Elly - Thanks for reaching out! We truly appreciate your interest in this countertop microwave and are happy to answer this for you. The overall height of 13.625" includes the height of the legs or feet which account for about 1". These legs cannot be adjusted or removed. Please feel free to reach back out to us if you have any additional questions about this microwave. We are always happy to help! -Eliza@GEA
A:AnswerHi Murphy,
If you are looking to replace your microwave you would not be able to use the same trim kit. Trim kits are model specific. So, in choosing a new microwave, you would also need to purchase the trim kit that is associated with the new model should you want to make it built in. We are finding that the model: PEB9159SJSS should make for a nice replacement. There is also a trim kit associated with it. The part number for the 27" trim kit is here: JX9152SJSS and the 30" model is here: JX9153SJSS. We hope that this helped! Thank you so much for your question. -Michael
A:AnswerHello Donald - this is Nancy at GE Appliances and we are happy to help you. The JEB1860SM1SS trim kit JX2030SMSS or JX2027SMSS required a cabinet cutout of 16-3/4" high x 25-1/2" wide. The good news is that the trim kit to the PEB7227SL requires the same cabinet cutout. You will, however, need to use the new trim kit, JX7227SL or JX7230SL, because the trim kits have changed over the years. We hope this helps! Thanks for checking with us!
A:AnswerThanks for checking with us. This particular model (GCST20S1WSS) is a countertop only model and can't be built-in with a trim kit. We recommend model PCWK22U1WDD and one of the following trim kits that are approved. X7227SLSS (Stainless steel); JX7230SLSS (Stainless steel). We don't have a current microwave that will allow you to use your trim kit. It is important to only use the trim kit designed for the specific microwave model so that the trim kit fits the microwave and provides the proper air flow that it needs. Thank you! Joyce@GEAppliances
A:AnswerThe short answer is yes. However, there are a number of caveats with this answer. First, the answers I've seen from GE to this question on other sites is that it's not designed to be installed in a cabinet (nevermind the over oven part) because it vents to the rear. Second, GE does not currently make a kit to install this specific microwave in a cabinet. With that said, you can see in the pics uploaded, that we did install ours in a cabinet and over our wall oven. The reason we wanted to and were able to do this installation was because we were replacing an old GE Profile microwave that was literally identical to this "new" GE model (except for the look of the door and keypad) and our existing GE install kit (JX2030SMSS) fit like a glove. The old microwave worked with no issues installed this way for 14 years, so I'm confident this one will be fine. The old microwave had the exact same rear venting as this model. The label on the rear of the OLD microwave (see pic) said "For built in installation: Not for use adjacent to (within 2 feet of) any gas or electric range, cooktop, or oven. Suitable for installation above any General Electric / Hotpoint/ RCA SINGLE ELECTRIC OVEN IF USED WITH THE RECOMMENDED BUILT-IN KIT." Capitalization in the previous sentence was how the label had it. So, if you can find a wall kit like we have, you could install it similarly. Interestingly, if you search for the wall kit noted above, you may find (I did) a GE picture of this GE microwave installed in a cabinet over a GE wall oven. Obviously, I don't make any recommendation that you do this install and you would be likely doing something that GE says is not advisable; just stating that it is physically feasible. We've had it installed this way for about 5 weeks with no problems. Note that our kit is a 30" kit but there is a 27" version as well (JX2027SMSS) and there may have been other kits for the older GE Profile we had (PEB2060SMSS) or others in that 2.0 cu. ft series. Good luck.
A:AnswerHi Gail, thanks for reaching out! At one half of selected defrosting time, the oven signals TURN. At this time, turn food over and break apart or rearrange pieces for more even defrosting. We hope that this helps! Happy cooking! -Michael
A:AnswerHello Patton. This microwave model has a built-in 5-minute internal timer as a safety feature preventing the microwave from cooking without food inside, since doing so can cause the unit to overheat.
If food is placed into the cavity before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.”
Thanks for checking. Olga
A:AnswerHi Elvis- The light will come on when the door is opened and while cooking. The microwave has an extra large 16" turntable to accommodate large cookware (Cavity (W x H x D) 16-3/4 x 11-1/4 x 18-1/8). We do not recommend the use of a dish that would not allow the turntable to rotate. Keep in touch! SUE@GEA
A:AnswerHello annieb,
This is Lisa from GE Appliances. I am happy to help. The comparable model is our GE Profile™ Series 2.2 Cu. Ft. Countertop Microwave Oven PEB7226DFWW:
http://www.bestbuy.com/site/ge-profile-series-2-2-cu-ft-full-size-microwave-white-on-white/2557249.p?skuId=2557249
The built-in trim kits are not interchangeable. This model features two optional built-in trim kits depending on the size of your cabinet.
Optional 30" Built-In Trim Kit JX7230DFWW http://products.geappliances.com/ApplProducts/Dispatcher?REQUEST=SpecPage&Sku=JX7230DFWW
Optional 27" Built-In Trim Kit JX7227DFWW https://www.geapplianceparts.com/store/parts/spec/JX7227DFWW
I hope this is helpful. Thank you for considering GE Appliances.
A:AnswerHello Marek - this is Nancy at GE Appliances and I am happy to help you. We're very sorry to hear that your two month old microwave is not heating. This is not what we would expect to hear and we apologize for this inconvenience. Please contact our GE Factory Service at 1-800-432-2737 for assistance. Thanks for choosing GE Appliances!
