Questions & Answers
- Model:
- GUD24ESSMWW
- |
- SKU:
- 6175641
Q: QuestionWhat is the year this unit was made
Asked by Anonymous.
- A:Answer Hi, Good question! We appreciate your interest and would love to provide you with an answer. We found that this model was first manufactured in 2018 and is still being manufactured as of 2021. We hope this information helps! -Sylvia@GEA
Answered by GE Answers

Q: QuestionI have a stackable GE from about ten years ago. Is there an operating manual available?
Asked by Anonymous.
- A:Answer Just get online, go to Google (or whoever) and type in the TYPE of machine you have an the manufacturer. Usually, a PDF will pop up that you can download.
Answered by markem
Q: QuestionHello - how big is the dryer door and what is the depth needed for the door to swing open? Is it possible to get the door handle on the other side with this model?
Asked by Newlaundry.
- A:Answer Hi Newlaundry, thanks for your question! With the door opened to 90 degrees, the new depth of the unit is 43". The dryer door is, approximately, 18" high. Page 3 of this unit's installation instructions go over the location requirements for this model. We'd recommend taking a look at those to see if they help to clear things up! You are not able to move the dryer door handle to the other side of the door and you are also not able to reverse the door swing of the dryer door. We hope this helps and that you're staying safe. -Michael@GEA
Answered by GE Answers

Q: QuestionI need a washer/dryer that works on a 120 only please help
Asked by Anonymous.
- A:Answer Hello there, we'll be happy to assist you! We actually have a washer/dryer combo that uses a standard standard 120 V plug. You can see model GFQ14ESSNWW here: https://www.bestbuy.com/site/ge-2-4-cu-ft-14-cycle-washer-and-16-cycle-electric-dryer-combo-white-on-white/6398451.p?skuId=6398451 - We hope this is what you were looking for! If you have any other questions, you can e-mail us using the Contact Us page on our website and a member of our team will be glad to help.- Guy@GEA
Answered by GE Answers

Q: QuestionCan the swing of the dryer door be switched?
Asked by Anonymous.
- A:Answer No, as you can see from the front facing picture.
Answered by pepe
Q: QuestionWasher and dryer run at same time?
Asked by Anonymous.
- A:Answer Hello, Thanks for reaching out. Great question! Yes, our unitized washer/dryer combos are designed so that both can run at the same time. Stay well. Mike@GEA
Answered by GE Answers

Q: QuestionCan I use this combo in an RV?
Asked by Linda.
- A:Answer The unit does need to have a 220volt power source.
Answered by Lady
Q: QuestionCan the top load compact washer and dryer be separated? If one goes out does a person have to buy another whole unit?
Asked by mm4046.
- A:Answer NO, I do not believe they sell the units Ala Carte
Answered by Kumama
Q: QuestionHow many amps does the dryer take thanks
Asked by dick28.
- A:Answer Hi there! We appreciate your question. This unit requires 30 amps. We hope this helps! Emily@GEA
Answered by GE Answers

Q: QuestionCan this unit be used like a portable unit or does it have to be connected to washer hook ups?
Asked by Dayne.
- A:Answer Hi Dayne! Thanks for your question. This unit cannot be used as a portable unit and has to be connected to washer and dryer hookups. We're sorry for any inconvenience that this may cause. Stay safe. Emily@GEA
Answered by GE Answers

Q: QuestionDoes this product have to have a regular electrical oulet for the washer and a 220 outlet for the dryer. Thanks,
Asked by rick1943.
- A:Answer Hi rick1943! Thanks for your question. This unit has one power cord that requires 120/240V or 120/208V and 60Hz. We hope this helps! Emily@GEA
Answered by GE Answers

Q: QuestionCan an interior vent kit be used or does this need to be vented to the outside?
Asked by Laurie.
- A:Answer Hello Laurie! Thanks for your question. This dryer must be vented outside. We're sorry for any inconvenience that this may cause. Take care! Emily
Answered by GE Answers

Q: QuestionIs there a pedestal that can be ordered to go under this unit?
Asked by Anonymous.
- A:Answer Hi there! Thanks for reaching out to us. We found that this unit does not have a pedestal that's compatible with it. We're sorry for any inconvenience that this may cause. Keep in touch. Emily
Answered by GE Answers

Q: QuestionCould I wash a queen or king comforter in this machine?
Asked by Anonymous.
- A:Answer No but you will be able to dry it
Answered by Anonymous
Q: Questioncan you wash king sized sheets in this washer?
Asked by Littlefisher78.
- A:Answer Hello Littlefisher78 - Thank you for your interest; we are happy to help! The capacity of this washer is 2.3 cu. ft. and we do not recommend washing a King size sheets in it. Thanks for checking! Olga@GEA
Answered by GE Answers

Q: Questioncan installer bring a new hose for this unit? how do I order the new hose?
Asked by ed.
- A:Answer Hi there ed, Thanks so much for reaching out. We're happy to assist you. Any hoses required for this unit is included with the packaging. You can order new hoses for your appliance by contacting our parts store at 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. Please be sure to have the complete model number of the appliance with you when you order. We hope this helps. Best wishes. Mike@GEA
Answered by GE Answers

Q: QuestionDoes this W/D combo have a reset switch anywhere? My washer seems to be off cycle somehow.
Asked by MeeMa.
- A:Answer Hi MeeMa! We are so sorry to hear that you are experiencing an issue with the washer portion of this appliance. The unit does not have a reset switch, but disconnecting power to the appliance for two to three minutes will reset the electronic components and hopefully restore normal functioning to the washer. Should you continue to experience issues, you may want to have service by a qualified technician. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm . -Trey@GEA
Answered by GE Answers

Q: Questionwill this be ok for a home that will only support 110 V? If not do you have one that will?
Asked by spacemaker.
- A:Answer Hello Spacemaker. We appreciate you reaching out. This is a great question and we're happy to help. This unit will not work in a home that will only support 110 V. A new UL-listed 240V 30 amp dryer power supply cord with closed ring terminals or spade terminals with upturned ends must be used. If you have any more questions about the electrical connection on this unit, you can look at page 9 of its installation instructions. We hope this is helpful and we wish you the best. - Guy@GEA
Answered by GE Answers

Q: QuestionWhat is the measurement of your smallest stackable washer and dryer
Asked by Rick.
- A:Answer Hi there Rick, Thanks for reaching out. Great question. The measurements of our smallest stackable washer and dryer are: GFW148SSMWW (Washer) 33 1/4 H x 23 7/16 W x 25 5/8 D and GFD14ESSNWW (Dryer) 33 1/4 H x 23 7/16 W x 25 1/4 D. We hope this information is helpful.
Answered by GE Answers

Q: QuestionWe are hoping to install the spacemaker in one of our closets. To maximize depth space, we are hoping to hook up water, venting, and electrical outlet on the side wall, off the right side of the machine. Is this possible?
Asked by minnie.
- A:Answer Hello, thank you for your question! This unitized washer/dryer can be vented from the side. The water and electrical connections can also be directed to the side. We strongly recommend you follow the installation instructions found on our website's product page for this unit. We hope this helps! Please let us know if you have any additional questions. – CV
Answered by GE Answers

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