Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Front. GE - 20.3 Cu. Ft. Frost-Free Bottom-Freezer Refrigerator.
  • Energy Guide. GE - 20.3 Cu. Ft. Frost-Free Bottom-Freezer Refrigerator.

GE - 20.3 Cu. Ft. Frost-Free Bottom-Freezer Refrigerator

Model:
GBS20EGHWW
SKU:
9864124
Your price for this item is $1,099.99
Page Showing 1-8 of 8 questions
Ask a Question

  • QuestionWhat is the most likely reason for the refrigerator to begin freezing the contents. Dial had been on 2 or 3 and when the freezing began it was lowered to 1. Freezer is not affected, only the refrigerator. Thank you.

    Asked by Priscila.

    • Answer Hi Priscila- This is Sue at GE Appliances. We are happy to help. Placing large items or hot/warm food next to the thermister blocks the airflow to the thermister which gives it false air temperature. This can cause food to freeze especially on the top refrigerator shelf. The thermister is located on the top left side of the refrigerator cabinet. It looks like a dome shaped plastic capsule with slats on it. Moving those items 6 inches away from the thermister should improve the situation. Also, we suggest factory setting "5". Food load is an important factor. The drawers and compartment should ideally be 1/2 full or more. Freezing occurs when the refrigerator does not having enough food to absorb the cold air. If this does not help, service may be required. If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule an appointment on-line: https://genet.geappliances.com/eService/Service/home - We hope this helps. Thanks for checking with us!

      Answered by GE Answers

  • QuestionIs this available in white?

    Asked by Color.

    • Answer Hello, This is Joyce from GE Appliances. I will be happy to help! This model isn't available in white. You may want to check out the following model. http://www.bestbuy.com/site/ge-20-9-cu-ft-bottom-freezer-refrigerator-high-gloss-white/5003924.p?skuId=5003924 I hope this helps!

      Answered by GE Answers

  • QuestionIS THE EXTERIOR SMOOTH OR TEXTURED

    Asked by GREG.

    • Answer Hi GREG- This is Sue at GE Appliances. We are excited to hear of your interest! The refrigerator features high-gloss contoured doors with crown. The case is textured steel. Thanks for checking with us!

      Answered by GE Answers

  • Questionneilnancy-i received 2 conflicting answers from you about the freezer. one said it was not a pull-out drawer, the second answer said it was a pull-out drawer. which is correct?

    Asked by Anonymous.

    • Answer Hello neil - this is Nancy from GE Appliances. We apologize for any confusion. This refrigerator has a freezer door that swings open. Inside the freezer is a basket that is like a drawer that slides out. I hope this helps! Thanks for checking with us!

      Answered by GE Answers

  • Questionneilmy last question;are there any shelves on the freezer door?

    Asked by Anonymous.

    • Answer Hello neil - this is Nancy at GE Appliances and I am happy to help you. There is one fixed freezer door bin in the freezer. Thanks for checking with us!

      Answered by GE Answers

  • Questiondoes the freezer draw pull straight out, or does it open like the refrigerator door

    Asked by neil.

    • Answer Hi Neil, I am happy to help. you. The freezer opens like a refrigerator door. It is not a drawer. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

      Answered by GE Answers

  • QuestionWHAT IS THE WIDTH OF THIS REFRIGERATOR

    Asked by NEIL.

    • Answer Hello NEIL - this is Nancy at GE Appliances and I am happy to help you. The approximate dimensions of this refrigerator are (HxWxD) 66-1/2 in high x 29-3/4 in wide x 34-5/8 in deep. I hope this helps! Thanks for checking with us!

      Answered by GE Answers

  • QuestionHOW MANY INCHES DOES THE FREEZER DRAW PULL ALL THE WAY OUT?

    Asked by NEIL.

    • Answer Hello NEIL - this is Nancy at GE Appliances and I am happy to help you. This refrigerator offers a freezer door, not a freezer drawer. The total depth of the refrigerator with the doors open 90 degrees is 59-3/4". The freezer basket can pull all of the way out. I hope this helps! Thanks for checking with us!

      Answered by GE Answers

Page 1, Showing 1-8 of 8 questions