Questions & Answers

Q: QuestionWhat substances and chemicals does the water filter for the icemaker filter?

Asked 4 years ago by LMC1.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - Stainless Steel

• A:Answer Hi! Thanks for asking. This model takes the XWFE filter. For a complete list of what substances/chemicals this filter helps to reduce, search for the filter number on our parts page and take a look at its Specs & Details tab. Hope this helps! -Michael@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes the freezer shelf slide out?

Asked 4 years ago by ajag.

• A:Answer This is a great question - thanks so much for reaching out! The full-width wire shelf in the freezer is not intended to slide. However, it can be removed for cleaning purposes. To remove for cleaning, push the shelf to one side while then pull up on the opposite side and out to remove. We hope this is insightful! If you need anything else, you know where to find us. All the best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat GE refrigerator will fit through the kitchen doorway which measures 30 1/4 inches. Would love to have bottom freezer with internal ice maker.

Asked 4 years ago by KinCary.

• A:Answer Hi there - Thanks for connecting with us about this! The overall dimensions of this refrigerator are 69 7/8 H x 29 3/4 W x 36 5/8 D (in inches). So it sounds like it will fit through your doorway since the overall width is 29 3/4 inches. The depth of the unit can also be reduced to 29 3/4 inches temporarily, if need be, by removing the doors for installation. We think this bottom-freezer refrigerator with an internal icemaker would make a great addition to your home! Let us know if you need anything else. All the best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat do the feet of the fridge look like? Is it 4 Circular feet on each corner? What are the dimensions of each foot? I want to get felt pads to protect my hardwood floor but I need to know what the bottom looks like and diameter of feet?

Asked 4 years ago by Sam23.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Slate

• A:Answer Hey there, this is a really good question. A photo of this refrigerator's feet can be found on our parts website by searching the model number. Please reach out to us on Facebook, Twitter, or Instagram if any questions come up. Thanks so much for asking! -Mikayla@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow often does the water filter need changing

Asked 4 years ago by Cookiewomans.

• A:Answer Hi there, Thanks for reaching out to us with your great question! The filter cartridge should be replaced every six months or earlier if the flow of water to the dispenser or icemaker decreases. Please let us know if you have any other questions, we're always here for you! - Sharon@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs the black model matte black or glossy black? And will it hold magnets?

Asked 4 years ago by Julie.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - High Gloss Black

• A:Answer Hey there, and thanks for reaching out to us about this bottom-freezer refrigerator! We know how important the finish and appearance of your refrigerator is, and can advise the color is considered to be a high-gloss black. We hope this finish would be a good fit for you! The refrigerator will hold a magnet. We are happy to help with any other concerns or inquiries. All the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHello. I am looking for a white, bottom freezer, slide in, at least 20 Cu f capacity, no ice maker or water dispenser and a door which opens to the left. I realize I can choose not to hook up ice maker, but I would prefer to have that space utilized.

Asked 4 years ago by Joansie.

• A:Answer Hello and thanks so much for your interest in a GEA refrigerator! We're happy to help you find what you're looking forward. We recommend model GBE21DGKWW. It is white, 21 cu ft, has the option to add an ice maker but does not come with one, and the doors are reversible to open from whatever side works best for you. Hope this helps! - John@GEAppliances See it here: https://www.bestbuy.com/site/ge-20-9-cu-ft-bottom-freezer-refrigerator-high-gloss-white/5003915.p?skuId=5003915

  Answered 4 years ago by GE Answers

  
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Q: QuestionHi, does refrigerator sit on wheels & have a lighted freezer

Asked 4 years ago by Don.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Slate

• A:Answer Hi there, These are great questions! This refrigerator does not have any wheels, and the freezer does have lighting. Let us know if you have any other questions. Wishing you well! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the country of manufacture?

Asked 4 years ago by BUBBA.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Slate

• A:Answer Well that’s certainly a “I’ll circle back to that” non-answer. Two thumbs down.

  Answered 4 years ago by Fred

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Q: QuestionDoes this stainless steel model come with black sides instead of gray?

Asked 5 years ago by Marco.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - Stainless Steel

• A:Answer Hi there, Marco - Great question! This refrigerator's sides are dark gray and are not available in black. Thanks for checking! -Mikayla@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhen will this refrigerator be available again

Asked 5 years ago by Curious.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Slate

• A:Answer Deceber for my order.

  Answered 4 years ago by fun3D

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Q: QuestionHow wide is this refrigerator with doors open, do I need more than 30 inches to fully open the door to 90%?

Asked 5 years ago by Charlie.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - Stainless Steel

• A:Answer Hi Charlie - Thanks for considering GE Model GDE21ESKSS! The width with door open 90 Degrees (including handle) is 33.875 in. The handle is about 2 1/2"D. We suggest viewing the Specification document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GDE21EMK_ESK_c2.pdf - Keep in touch at GEAppliances.com for all your appliance needs! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan you order this refrigerator without the ice maker?

Asked 5 years ago by Janet.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Slate

• A:Answer Hi Janet - Thanks for considering Model GDE21EMKES! The refrigerator cannot be special ordered without the icemaker. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan I get it without an ice maker?

Asked 5 years ago by Punk.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - Stainless Steel

• A:Answer Hi there. The icemaker that comes with this unit is installed at the factory so there would not be a way to choose to have it without an icemaker. We apologize about this. There are some models that may not have an icemaker factory installed. For example, this model does not come with an ice maker factory installed: GBE21DSKSS. We hope that this helps! Stay safe.

  Answered 5 years ago by GE Answers

  
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Q: Questionis this fingerprint resistant SS?

Asked 5 years ago by andy.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - Stainless Steel

• A:Answer Hi Andy - Thanks for viewing GE Model GDE21ESKSS! The stainless finish is not fingerprint resistant. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes it have an ice maker?

Asked 5 years ago by Punk.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - Stainless Steel

• A:Answer Hi - Thanks for your interest in GE! Yes, Model GDE21ESKSS is equipped with a factory-installed icemaker with water filtration. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this model come without the ice maker?

Asked 6 years ago by Nutmeg.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Slate

• A:Answer Hi Nutmeg - Thanks for considering GE® ENERGY STAR® 21.0 Cu. Ft. Bottom-Freezer Refrigerator GDE21EMKES! This model is not offered without an icemaker. If desired, the icemaker can be turned off. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: Questionif I have wall on one side and cabinets on other side will this frig work for me is slate grayish in color is it shiny or flat most important is it finger print proof thank you

Asked 6 years ago by thumper.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with Sliding Snack Drawer - Slate

• A:Answer Hello thumper, thank you for your question! For this, we recommend checking out page 20 of the installation instructions, linked here, to determine how well this refrigerator will fit in your current space: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF As far as the color is concerned, slate is a highly engineered, low-gloss matte metallic paint finish and will hold a magnet. This dark matte finish is inspired by the rich texture of stone. The sides, case and accent parts are Dorian Gray (dark gray). This appliance resists fingerprints and doesn't show dirt. To clean, wipe with a soft clean cloth using a mild household detergent then dry with a clean soft cloth. We hope this helps! -Chris

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat is the width of the refrigerator when the door is open 90 degrees? We have a 31 inch maximum space between a wall and a cabinet and are concerned we won't be able to open the door 90 degrees.

Asked 6 years ago by 30inEC.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - Stainless Steel

• A:Answer Hello 30inEC - Thank you for your interest; we are happy to help! This refrigerator width with the door open 90 degrees is 33 7/8 in. Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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