Questions & Answers

Q: QuestionDoes it have an ice maker?

Asked 5 years ago by Ken.

• A:Answer Hello Ken - Yes, this refrigerator model comes with a factory-installed icemaker. Thanks for checking. Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionMy fridge door is sticking. You have to forcefully push the door closed. Is there a way to adjust the door so it won’t stick?

Asked 6 years ago by Jason.

• A:Answer Hi Jason - Thanks for reaching out to us and for choosing GE. The refrigerator should be firmly positioned on the floor and the front is raised just enough that the doors close easily when opened less than 90 degrees. At 90 degrees or more, the door will remain still or swing open. This is normal. We suggest to view the following link - REFRIGERATOR - HOW TO LEVEL: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144 - Or, view page 33 of the Installation Guide- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF - Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan you get the white refrigerator with stainless steel handles? Trying to match a new refrigerator to existing GE Range and dishwasher.

Asked 6 years ago by Lizard1955.

• A:Answer Hi Lizard1955 - GDE21EGKWW (White) is not offered with stainless steel handles. However, you can purchase the stainless steel handles included with stainless steel model - GDE21ESKSS. For assistance, please contact our GE Appliances Parts Team at 1-877-959-8688, Mon–Fri 8am–8pm, Sat 8:30am–5pm ET or visit GEApplianceparts.com - You'll find the instructions for attaching handles in the Installation Instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF - Thanks for reaching out to us. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: Questionwhat is ice-maker's rate of production? ie: how much ice in 24hrs

Asked 6 years ago by bonnie.

• A:Answer Hi Bonnie - The factory-installed icemaker produces approximately 3 lbs or 85-90 cubes per day. This is also the amount of ice the bin holds. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this model come in black?

Asked 6 years ago by Mary.

• A:Answer Hi Mary - Yes, the model number for black is GDE21EGKBB. Thanks for choosing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: Questionwhich side is door handle ?

Asked 6 years ago by anita.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Internal Lighting - High Gloss White

• A:Answer Hi! Thanks for reaching out to us! The handle can be installed on the left or right. The door swing is reversible to suit your installation needs. The installation instructions are provided within this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF- Take a look at pg 28 for details on how to do so. We hope that this helps! Keep in touch! -Michael

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow can we change the handle from left to right.

Asked 6 years ago by Joe.

• A:Answer Hi Joe- You'll find the instructions for reversing the door swing in the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF - Thanks for choosing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhere is this refrigerator made?

Asked 6 years ago by Gloria.

• A:Answer The refrigerator is manufactured globally.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes the door open to the left?

Asked 6 years ago by prc.

• A:Answer The door can be setup to open either way.

  Answered 6 years ago by pejacksonVerified Purchase

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Q: QuestionWe do not need the ice maker. Can it be removed?

Asked 6 years ago by Russell.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Internal Lighting - High Gloss White

• A:Answer No

  Answered 6 years ago by User

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Q: QuestionThe ice sticks to the ice cube tray. I think when it initially starts to make ice some water drips, then makes the cubes stick on the tray. Is there any way to adjust/correct this issue?

Asked 6 years ago by Cathy.

• A:Answer Hi Cathy- Thanks for reaching out to us! If the ice cubes are stuck in the mold, we suggest to view the following link- REFRIGERATOR ICEMAKER CUBES WON'T DROP FROM MOLD: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17042 - If you need further assistance, we recommend to schedule a service appointment. Please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online at GEAppliances.com - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow do I start my ice maker on this refrigerator

Asked 6 years ago by Fastblack03.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Internal Lighting - High Gloss White

• A:Answer Hi Fastblack03- When the refrigerator has been connected to the water supply, set the power switch on the front off the icemaker to the ON position. It is located in the rear of freezer compartment behind the ice bucket. We suggest to view the illustration on page 16 of the Owner's Manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-1.PDF - Keep in touch! SUE@GEA

  Answered 6 years ago by GE Answers

  
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Q: QuestionAre the shelves in the refrigerator one solid shelf all the way across or are the split and adjustable?

Asked 7 years ago by MamaD.

• A:Answer Hi MamaD- The refrigerator has (3) Full-Width Glass Shelves and (2) are adjustable. Thanks for viewing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWe have daycare at our house. Can the freezer handle withstand kids climbing on it. Because we know it’s going to happen.

Asked 7 years ago by Sssguy.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - High Gloss Black

• A:Answer Hello Sssguy - this is Nancy at GE Appliances and we are happy to help you. Our refrigerator and freezer handles are very durable, however, for safety reasons, we recommend making certain the children do not climb on the refrigerator. We hope this helps! Thanks for checking with us!

  Answered 7 years ago by GE Answers

  
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Q: QuestionWill they take away the old fridge?

Asked 7 years ago by Karen.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Internal Lighting - High Gloss White

• A:Answer If you pay them

  Answered 6 years ago by User

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Q: QuestionDoes this refrigerator have adjustable legs?

Asked 7 years ago by CMB.

• A:Answer Yes, there are adjustable feet.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDo you have any refrigerator white bottom freezer ht is 67 inches depth 30 and width is 34?

Asked 7 years ago by Barbs.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Internal Lighting - High Gloss White

• A:Answer Hi Barbs- Thanks for considering GE! We do not offer a model with the exact dimensions provided. GDE21EGKWW is approximately 29 3/4" Width x 69 7/8" Height (Height to top of case 68 5/8") x 36 5/8" Depth including handle (Depth without handle 34 1/8"). We also offer GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator GWE19JGLWW. Approximate Dimensions: 32 3/4" Width x 69 7/8" Height (Height to Top of Case 68 5/8") x 31" Depth with handle (Depth Without Handle 29"). Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: Questionwhen the door is open 90 degrees is the width still 30" in other words is a a zero clearance it will be against a wall.

Asked 7 years ago by tommy.

• A:Answer Not a zero clearance hinge. Need 5/8” for door to open.

  Answered 6 years ago by TrophyriderVerified Purchase

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Q: QuestionHi! I am interested in the stainless steel version, can you tell me if the stainless steel is smudge proof? Thank you!

Asked 7 years ago by June.

• A:Answer It smudges very easily, and it doesn’t wipe off easily either. Still trying to figure out how to easily get smudges off. It’s magnetic which means the stainless steel is not truly stainless steel. That said, we really like it because we have a tight space width and depth wise. Fits more than out last same size fridge; lots of storage that feels durable; and we can fully pull the drawers all the way out even with a wall next to the fridge.

  Answered 6 years ago by Carolb3

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