Questions & Answers

Q: QuestionIs the refrigerator supposed to completely move when pulling out the freezer? I find I have to brace one hand on the top when pulling the freezer drawer out in order for the refrigerator not to move.

Asked 8 years ago by Unstable.

• A:Answer Hi Unstable- This is Sue at GE Appliances. Thanks for choosing our GE® 22.7 CU. FT. FRENCH-DOOR REFRIGERATOR GNS23GMHES! Adjustable legs at the front corners of the refrigerator should be set so the refrigerator is firmly positioned on the floor, and the front is raised just enough that the door closes easily when opened about halfway. To adjust the leveling legs, turn the legs clockwise to raise the refrigerator, counterclockwise to lower it. See page 18 of the Installation Instructions at the following link for reference: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60603-6.pdf - Thanks for checking with us!

  Answered 8 years ago by GE Answers

  
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Q: Questionis this a stainless steel?

Asked 9 years ago by tyler.

This question was asked about the related product: GE - 22.7 Cu. Ft. Frost-Free French Door Refrigerator - Black

• A:Answer Hello tyler - this is Nancy at GE Appliances and I am happy to help you. This model is offered in white and black. However, our GNE21FSKSS is stainless steel. It is a very nice model that does not have the external or internal water dispenser. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: Questionplease give me the height and width on this refrigerator

Asked 9 years ago by HJ.

This question was asked about the related product: GE - 22.7 Cu. Ft. Frost-Free French Door Refrigerator - Black

• A:Answer Hello HJ - this is Nancy at GE Appliances and I am happy to help you. This refrigerator is approximately 68-1/2" high and 32-3/4" wide. The height to top of case is 67-3/4". I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: Questionwhere can i buy another 5 gallon door bin

Asked 10 years ago by Anonymous.

• A:Answer Hi-this is Sue from GE Appliances. Yes, you can purchase additional bins for your refrigerator. The part number for the gallon storage bin is WR71X20333. Call 1-877-959-8688, Mon–Fri 8am–5pm, Sat 8:30am–5pm ET or visit: http://www.geappliances.com/ge/parts/?ICID=GEARtopnav-parts-Thanks for checking with us!

  Answered 10 years ago by GE Answers

  
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Q: Questiondoes GE make a "side by side" frig less than 68 inches tall that is similar in size to the 22.7 cubic ft GNS23GGHBB "french door" frig?

Asked 10 years ago by Anonymous.

This question was asked about the related product: GE - 22.7 Cu. Ft. Frost-Free French Door Refrigerator - Black

• A:Answer Hi-this is Sue from GE Appliances. It's exciting to hear of your interest! The height to the top of the case is 67 3/4". The overall height (including the hinge) is 68 1/2"H. We currently do not offer a french-door model in black with an overall height less than 68". Thanks for checking with us!

  Answered 10 years ago by GE Answers

  
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