Questions & Answers

Q: QuestionWill the delivery people move our existing fridge to the garage instead of hauling it away?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Yes, they did this for me.

  Answered 3 years ago by RoseMVerified Purchase

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Q: QuestionHow do you attach the shelves inside the doors

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White

• A:Answer The shelves slide in easily. There is a plastic tab on the right. Press it down slightly if necessary when the shelf is going in. Release the tab after the shelf is in place. It keeps the shelf from falling out if pulled forward. Press the tab down again when removing the shelf for cleaning.

  Answered 3 years ago by Anonymous

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Q: Questionis there a charge to haul away old refrigerator

Asked 3 years ago by kat.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Yes there is. Not too expensive, $39.99.

  Answered 3 years ago by MariaPVerified Purchase

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Q: Questionhow do I adjust temp for ice cubes

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Hi there, thank you for reaching out to us with this question! You can adjust your temperature for your freezer with your temperature controls. The instructions for this can be found in the installation instructions on page 7, which can be found here:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-3.pdf&_ga=2.164649402.485822852.1662988210-1684966219.1661366556. Please remember to allow 24 hours for the temperature to adjust. Let us know if we can help with any other questions. Have a great day! -Kacie@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs there a light in the freezer compartment as well as the fridge side? The one we have now in the garage is only lit in the fridge portion (and the freezer has failed)

Asked 3 years ago by BobMeyer.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Hello and thank you for reaching out to us about this refrigerator. We’re so sorry that your last freezer has stopped working. We know that can be frustrating. We are happy to let you know that this model does have an interior light in the both the freezer and the fridge side! Please come back to us with any other inquiries. -Kacie@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes the refri8geraor/freezer have an alarm i8f the doors are not shut?

Asked 3 years ago by parkcity.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Hey there, great question! Yes, you may be pleased to know this does have a door alarm. To set the alarm, press this pad until the indicator light comes on. This alarm will sound if either door is open for more than 3 minutes and the light goes out and the beeping stops when you close the door. We hope this is useful information and we're wishing you the absolute best. - Guy@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionCan this refrigerator fit snug width wise. We think our space just may be exactly enough for friidge to fit into

Asked 3 years ago by Kiki.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Yes it will

  Answered 3 years ago by ShortstopVerified Purchase

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Q: QuestionDoes this refrigerator water come out cold?

Asked 3 years ago by Ccland.

• A:Answer We appreciate your interest in this beautiful refrigerator. We’re happy to let you know the water that is dispensed is chilled. If you have any other questions, we’ll be happy to answer. Have a great day. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat kind of Freon can I use for this fridge?

Asked 3 years ago by Bre.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - White

• A:Answer R600A refrigerant

  Answered 3 years ago by Fusion

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Q: QuestionHow does the ice maker hold up

Asked 3 years ago by ThanksBestBuy.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Hey there, Thank you for reaching out to us today! All of our products are tested and ready for consumer use. If you have any questions or issues with your product, you can always reach out to us on social media for assistance. Have a wonderful day! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionGE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-gloss bisque - would like to know if there's another model in Bisque color with ice maker that has the Deli/meat drawer?

Asked 3 years ago by Bebe.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-gloss bisque

• A:Answer Check with store. My white 25.3 cubic side-by-side does NOT have a deli meat drawer - wish it did. Otherwise happy with purchase. I may buy some plastic bins for shelf to keep meats and cheese organized in one place. Really like the white color and almost retro design, bright interior lights, style, and works great so far. Bought a GE as it is an American brand and good chance for reliabilty. Was tired of stainless fingerprints and french door style from previous other maker's frig. Y.

  Answered 3 years ago by Anonymous

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Q: QuestionMy ice and water dispenser keeps shutting down. It reset whenever it wants. Is that a defective control board ?

Asked 3 years ago by Bwood.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionU just purchased refrigerator above Ge 25.1 GSS251YNFS. my outlet for refrigerator 220 volt. it is compatible with the refrigerator i bought?

Asked 3 years ago by Grace.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer 220V in USA? I never seen 220V outlets here in USA and don't think this refrigerator is made for 220V since I bought it here in US. I checked the user manual and strangely it does not specify the voltage for the refrigerator. First time seeing a user manual for an elecrical appliance not specifying voltage!! Also I have issue with the side by side doors not aligning properly. It seems to be a manufacturing fault as bet buy installers have tried to fix it twice but the refrigertor door ends up slipping lower than the freezer door. I have asked for a replacement.

  Answered 3 years ago by YPashaVerified Purchase

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Q: QuestionWhat is the height of by his bisque color side by side fridge?what is height of this side by side refrigerator?

Asked 3 years ago by Joy.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-gloss bisque

• A:Answer Hello. Thanks for checking with us! The height is 69 5/8 inches. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the coldest temp the freezer and frig can be set, and is there a "quick freeze/cool" feature? Also, is it true water filters cost $50 and if not changed every 6 months it will not allow water to be dispensed until new filter installed?

Asked 3 years ago by Linda.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer The filters are not that expensive and the change frequency is based on use not days used. The default freezer temp is 0'F. I imagine it could easily hit -20. No quick-freeze feature but I'm not sure you need it.

  Answered 3 years ago by JeffSVerified Purchase

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Q: QuestionDoes this refrigerator have gallon door storage? Also, does it come with a filter bypass button? I want the option of using water and ice without a filter.

Asked 3 years ago by Nicky.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White

• A:Answer Hey there, we'll be happy to help! First, we're pleased to let you know this has 2 adjustable bins with gallon storage. Also, this does come with a filter bypass plug. In addition, our team is always happy to provide one for free. If you need anything else, reach out at any time. We'd love to see you in our GEA family! - Guy@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questionwhere is the compressor? does it have a fan? how much room allow for sides

Asked 3 years ago by janl.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer On the bottom

  Answered 3 years ago by DonertVerified Purchase

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Q: QuestionWhat is the height and depth of this bisque GE refrigerator. Is it in stock in Arlington Heights?

Asked 3 years ago by Marilynyb.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-gloss bisque

• A:Answer Hey there, and thanks for your interest in this refrigerator! We’re glad to advise the unit has a height of 69 5/8” and a depth of 34 ¾”. Regarding whether it’s in stock, we would recommend checking with your local Best Buy. But if necessary, we do also have a tool on our GE Appliances website, when you look up the model number and go to the product page, that allows you to check availability in your area. We hope this information is helpful! If you have any other questions or concerns, we’re happy to offer assistance any time. Best wishes! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questionupon delivery can the guys take the doors off to get the fridge in the house

Asked 3 years ago by doors.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Yes

  Answered 3 years ago by Anonymous

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