“What do I do when refrigerator side is not cooling but freezer side works ?”

Asked by Sassy 5 years ago

1-1 of 1 Answer

Hi Sassy - Thanks for reaching out to us regarding your GE refrigerator. We are sorry to hear only the freezer is working and apologize for any inconvenience this has caused. We suggest resetting the electronics by unplugging the refrigerator or by turning off power at the home circuit breaker for 30 seconds or so. A qualified GE service technician is required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Again, we are sorry for this unfortunate experience. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers 5 years ago
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