Questions & Answers

Q: Questionwhat is the height from floor to the bottom/end of the french door handles.

Asked 2 years ago by baku.

Q: QuestionHope long is the mfg. warranty on the compressor , condenser and evaporator?

Asked 2 years ago by Yellow22.

Q: QuestionI'm having trouble with the left door, it does not stay open like the right door. Is this a common issue? Do I need to have this looked at?

Asked 2 years ago by Adriana.

Q: QuestionWhat are the measurements of the doors when opened? I have an island in front of the refrigerator space. Thank you.

Asked 2 years ago by Helper.

Q: QuestionDoes this refrigerator have the option of adding a second ice maker in the freezer?

Asked 2 years ago by Mechanic.

Q: Questiondo yall haul off the old fridge?

Asked 2 years ago by jason.

• A:Answer No, there was no old fridge.

  Answered 2 years ago by OlugbengaAVerified Purchase

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Q: QuestionIs it normal for the tube be sticking out of the water dispenser? It looks weird and not professional.

Asked 2 years ago by Thinker.

Q: QuestionHow far does the freezer drawer pull out? Is it the same measurement as when the french doors open at 90 degrees?

Asked 2 years ago by techal.

• A:Answer Yes it is

  Answered 2 years ago by JosephF

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Q: QuestionDoes this fridge use the twin chill technology?

Asked 3 years ago by Tapie.

Q: QuestionWhat is the exact height in the back of the fridge where their are no hindges ?

Asked 3 years ago by Schaeff.

• A:Answer 60”

  Answered 3 years ago by RobertaConforteVerified Purchase

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Q: QuestionWater filter ligh is in red after 6 mois purchase, do I need replace it?

Asked 3 years ago by Lakota.

• A:Answer The filter only lasts so long. My old unit would go to 99 days and stay there until I replaced the filter. But it still worked fine. Just bothersome looking at it. My only complaint is the cost of the filters. Check with Amazon.com to see if they have a after market filter vs name brand filter. But yes, it's replacement time. Fyi

  Answered 3 years ago by TrailVerified Purchase

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Q: QuestionIs it possible to make the temperature go back down? Touching the “fridge, 37 degree is recommended” button makes the temperature go up and I want to know how to get it back down.

Asked 3 years ago by Keira.

• A:Answer Keep touching the temperature button. It will go up to say 42 degrees and revert back down to 35 degrees. You just touch the button to the desired temperature. Just try it. It works.

  Answered 3 years ago by TrailVerified Purchase

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Q: QuestionIs this model noisy? Is there a dB rating?

Asked 3 years ago by Slvmtmama.

• A:Answer I don't have a db reading on my unit but it's quiet vs my old 5 year old GE unit. You won't notice it and it keeps the temperature perfect on the inside. Fyi

  Answered 3 years ago by TrailVerified Purchase

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Q: QuestionIs this fingerprint resistant stainless steel?

Asked 3 years ago by Nsg145.

• A:Answer I really don't see this as a issue with this unit. Now if you have grease on your hands or dirt then yes. You will be happy with the unit. Fyi

  Answered 3 years ago by TrailVerified Purchase

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Q: QuestionThe panel where it shows ice water, etc is very hard to see. Is there a light behind it that maybe just isn’t hooked up?

Asked 3 years ago by Drtuttle.

• A:Answer Sadly, no. That is probably the biggest complaint I have heard about this ridge. After having it doe a couple of week, it does not matter. Even in the dark I can pick the spot to touch to get water or ice, which is really the only thing I change frequently. Everything else is set it and forget it.

  Answered 3 years ago by JeffNVerified Purchase

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Q: QuestionWhere is the on/off switch for the ice cube maker? Is there a cover to the dairy shelf?

Asked 3 years ago by Sadie.

• A:Answer Thanks for reaching out to us! It is located to the left of the icemaker. You can use the diagram on page 16 here: https://files.bbystatic.com/pJKxw4QINTD019VIVNk1dQ%3D%3D/5f90a375-9345-4097-986e-e309a18a4c8e.pdf to locate it. If you have any additional questions, please reach out. We are happy to help!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan you get ice from inside the door beside external dispenser if needed?

Asked 3 years ago by pdietsch.

• A:Answer Open the ice door and there is a lever you raise up. Open the door. You will raise the ice storage up and out. Sometimes you my jiggle the unit but it will come out. This way you can fill up a ice chest for traveling. Make sure you put it back the same way. Once you do it a few times it's like old school method.

  Answered 3 years ago by TrailVerified Purchase

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Q: QuestionDoes the depth include the handles

Asked 3 years ago by Depth.

• A:Answer Hey there and thanks for your interest in this wonderful refrigerator. The depth with handles included is 35 7/8 inches. We’re here should you have any additional questions. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat are the warranties on this fridge?

Asked 3 years ago by Charlie.

• A:Answer From what I read it's a 1 year warranty. I didn't go for the extended warranty. My old GE refrigerator lasted just over my 5 year warranty which the cost didn't justify buying. I'll take my changes and save my warranty money. FYI

  Answered 3 years ago by TrailVerified Purchase

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