1-2 of 2 Answers
1st make sure that there's nothing blocking back part of the unit. 2nd unplug the unit for 5mins to reset the unit.
Sorry, there was a problem. Please try again later.Hi Stephanie - Thanks for reaching out to us! We are sorry to hear Model APCA09YZ is not cooling and displays E4. This is frustrating, we know. Per the manual E4 indicates anti-freeze protection. Restore the functions automatically once anti-freeze protection is over. Take a look at page 13 of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000440-1.pdf - Portable air conditioners are not serviceable and don't have repair parts. If this continues, unplug the unit for a minute or so to reset the electronics. For warranty details, please consult page 15 of the manual. We apologize for any inconvenience this has caused. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
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