Questions & Answers
- Model:
- GFE28GELDS
- |
- SKU:
- 6155546
Q: QuestionI have some orange stuff coming out between the tube and plastic on the water dispenser how do I clean it
Asked by Clalire.
- A:Answer Hi Clalire - If liquids from glass have splashed in and around the dispenser area, clean with vinegar water or a mild soap and water solution. If disassembly is required, we encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for choosing GE. Keep in touch! SUE@GEA
Answered by GE Answers

Q: QuestionWe just purchased a GE dishwasher #GDT655SMJES. The door handle is loose. Can it be tightened? Thank you.
Asked by Jule.
This question was asked about the related product: GE - 27.7 Cu. Ft. French Door Refrigerator with Advanced Water Filtration - Slate
- A:Answer Hi Jule - Welcome to the GE Appliances Family! We are sorry to hear of the loose handle and encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us! SUE@GEA
Answered by GE Answers

Q: QuestionDoes this fridge dispense cold water?
Asked by Ross.
- A:Answer Yes, this unit dispenses both ice and cold water.
Answered by CommunityAnswer
Q: QuestionIs this model finger print resistant
Asked by Nancy.
This question was asked about the related product: GE - 27.7 Cu. Ft. French Door Refrigerator with Advanced Water Filtration - Slate
- A:Answer The only parts that shows fingerprints are the handles.
Answered by Trainer
Q: QuestionIs this Refrigerator fingerprint resistant ?
Asked by Anonymous.
- A:Answer Not really. FYI we experienced frost and ice crystals in the freezer on the plastic window and around the fridge ice maker door just outside of the seal. It is very difficilt to open the door as it is kind of frozen shut. The freezer seal then fell off but after putting back on has stayed in place. Unit is much noisier than our last refrigerator of a different brand. We are receiving a replacement from Best Buy, great service and much help. Next choice will be different model/brand
Answered by Marsha
Q: Question1) Sometimes no water comes out from the dispenser. Later, the dispenser is working again. Explain? 2) From reading comments, I am concerned as to whether my new fridge has a water filter? Would it have one? How do I check? Thanks
Asked by WaterDispenser.
- A:Answer Hi- Thanks for choosing GE- We're glad to have you in the family! Air may be trapped in the water system. We suggest to press the dispenser for at least 5 minutes to purge the line. See the following link REFRIGERATOR - NO WATER FROM DISPENSER: http://products.geappliances.com/appliance/gea-support-search-content?contentId=34232 - Also, GE® ENERGY STAR® GFE28GSKSS is equipped with Advanced Filtration RPWFE Filter. Play Video: https://www.youtube.com/embed/wl81rCmU3UY?rel=0 - The filter is located in the fresh food interior on the left side wall, near the top. See page 17 of the Owner's Manual for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-2.PDF - Also view REFRIGERATOR – RPWFE OPERATION: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19693 - We hope this is helpful. Keep in touch! SUE@GEA
Answered by GE Answers

Q: QuestionWhat is the db noise level?
Asked by Mike.
This question was asked about the related product: GE - 27.8 Cu. Ft. French Door Refrigerator
- A:Answer Hi Mike- Thanks for considering our GE® ENERGY STAR® GFE28GGKBB! While decibel ratings are not available for refrigerators, our refrigerators continue to be manufactured with as quiet an operation as possible. We realize the kitchen is a popular gathering place. When the surrounding noise is low, you may hear a high-pitched hum or pulsating sound from the high efficiency compressor while it is operating. Also, this model offers popular SECOND ICEMAKER OPTION - Always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately). Play Video: https://www.youtube.com/watch?v=R6mw--0jJeY - Keep in touch! SUE@GEA
Answered by GE Answers

Q: QuestionDoes this fridge have a child lock on the water dispenser? If not, do you know which model does? Thank you!
Asked by Shoshanny.
This question was asked about the related product: GE - 27.8 Cu. Ft. French Door Refrigerator
- A:Answer Hi Shoshanny- Yes, the control panel can be locked. Press Lock pad and hold 3 seconds to lock out ice and water dispenser and all feature and temperature buttons. Thanks for choosing GE. Enjoy! SUE@GEA
Answered by GE Answers

Q: QuestionI just installed my GE fridge yesterday. It is freezing most of the items all over the refrigerator. I have turned up the temperature to the max 42 degrees but it's still freezing. Any suggestions? Thank you!
Asked by Al.
- A:Answer Hi Al- Thanks for choosing GE. We are sorry to hear your foods are freezing and apologize for any inconvenience this has caused. We suggest to set the temperatures at factory settings- 37F for the refrigerator and 0F for the freezer. Allow 24 hours for the temperatures to stabilize. Food load is an important factor. The drawers and compartment should ideally be 1/2 full or more. Freezing occurs when the refrigerator does not having enough food to absorb the cold air. If foods in the crisper, deli, and/or snack drawers are freezing, make sure the bins are at least 1/2 full. If the drawer has adjustable temperature and items are freezing, adjust the drawer to a lower setting. If the refrigerator temperature sensor is blocked, it may not be able to correctly sense temperature to control cooling. The temperature sensor is located at the top of the refrigerator, on the ceiling above the top shelf. The sensor looks like a dome with slats. Move items so there is 6 inches of clearance around the sensor. If this does not help, service may be required. If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule an appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - We hope this is helpful. Keep in touch! SUEatGEA
Answered by GE Answers

Q: QuestionDoes this unit have a linear compressor? How many evaporators?
Asked by ShoppingForFridge.
- A:Answer Hi ShoppingForFridge - The refrigerator has a reciprocating compressor, designed to give years of reliable service. We do not offer a refrigerators with linear (inverter) compressors. Also, the refrigerator is equipped with TwinChill™ Evaporators and Frost Guard. Dual evaporators maintain separate environments in both the fresh food and freezer compartments to manage temperature and humidity levels and keep foods fresh. Cold, dry air stays in the freezer compartment to prevent freezer burn, and more humid air stays in the fresh food section to keep fresh food fresh longer. Frost Guard (adaptive defrost) means that the refrigerator will only defrost as needed. It accounts for door openings and usage to determine when it is necessary to defrost and how long the defrost cycle needs to run. If the refrigerator is not being frequently used (ex. family on vacation), it will not defrost as often. See the following link for more details: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16699 - Also, always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately). Play Video: https://www.youtube.com/embed/R6mw--0jJeY?rel=0 - We hope this is helpful. We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too. Keep in touch! SUEatGEA
Answered by GE Answers

Q: QuestionHi. This is an excellent refrigerator. Please tell me how to remove the full width drawer (for cleaning) located in the lower area of the refrigerated section. Thanks
Asked by Jerry.
This question was asked about the related product: GE - 27.8 Cu. Ft. French Door Refrigerator
- A:Answer Hi Jerry- We are excited to hear you are enjoying your new refrigerator model GFE28GGKWW! The instructions for removing the drawer can be found on page 21 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60764.pdf - We suggest to clean with a mixture of two tablespoon of baking soda and one quart of water. For cleaning tips visit HOW TO CLEAN THE REFRIGERATOR INTERIOR: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16886 - Keep in touch! SUEatGEA
Answered by GE Answers

Q: QuestionDo magnets adhere to the finish of a gfe28gskss with regular brushed stainless finish refrigerator 27.8 cu ft 3 door
Asked by Bookworm.
- A:Answer Hi Bookworm- Our 2017 French-door refrigerators will hold magnets. Keep in touch! SUEatGEA
Answered by GE Answers

Q: QuestionHave there been issues with the ice maker leaking on the GE 27.8 cu ft french door refrigerator? The Ice maker on our Samsung has leaked and destroyed the front door of our refrigerator. Thank you
Asked by DonaG.
- A:Answer Hi DonaG- We are sorry to hear of this unfortunate experience with your Samsung refrigerator. Creating a quality product for your home is our ultimate goal; therefore, you should not expect leaking issues from the icemaker in your new GE® ENERGY STAR® French-Door Refrigerator GFE28GSKSS. We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too! You can contact us anytime at GEAppliances.com: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - Keep in touch! SUEatGEA
Answered by GE Answers

Q: QuestionDoes this come with a water/ice filter?
Asked by Anonymous.
This question was asked about the related product: GE - 27.7 Cu. Ft. French Door Refrigerator with Advanced Water Filtration - Slate
- A:Answer Yes
Answered by Anonymous
Q: QuestionWhat colors are available ?
Asked by Anonymous.
- A:Answer Hello - This model is available in White, Black, Slate, and Stainless Steel. - TREY@GEA
Answered by GE Answers

Q: QuestionI need the dimensions on this refridgerator please
Asked by lucky.
This question was asked about the related product: GE - 27.7 Cu. Ft. French Door Refrigerator with Advanced Water Filtration - Slate
- A:Answer The dimensions of the product are as follows: 69.7" x 35.75" x 36.3".
Answered by CommunityAnswer
Q: QuestionAre there any refrigerators with a width under 33 inches?
Asked by Rfairfax.
- A:Answer Hi Rfairfax- This is Sue at GE Appliances. Thanks for viewing our GE Series French-Door Refrigerators! We suggest to view our GE® ENERGY STAR® 23.8 CU. FT. FRENCH-DOOR REFRIGERATOR GFE24JSKSS (32 3/4" wide) that fits a 33" wide space: http://www.bestbuy.com/site/ge-23-8-cu-ft-french-door-refrigerator-stainless-steel/5009845.p?skuId=5009845 - Check out the Quick Specs at the following link for all dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GFE24JMK_JSK_c2.pdf - Also, you might be interested in our GE® ENERGY STAR® 20.8 CU. FT. FRENCH-DOOR REFRIGERATOR GNE21FSKSS (29 3/4" wide): http://www.bestbuy.com/site/ge-20-8-cu-ft-french-door-refrigerator-stainless-steel/5009900.p?skuId=5009900 - See the Quick Specs for all dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GNE21FMK_FSK_c2.pdf - We hope this is helpful. Love the look of a stainless steel kitchen? Our extensive line of stainless steel appliances offers infinite design possibilities. Learn more: http://www.geappliances.com/ge/stainless-steel.htm - Keep in touch!
Answered by GE Answers

Q: QuestionHow much ice does this make? I see specs for some models and the range is 1 lb to 4 lbs?
Asked by ab.
- A:Answer Not enough! The ice container is on one of the doors and is very small. My old refrigerator had a large container but took up more freezer space. So with the new bottom freezer you gain storage space but lose ice space.
Answered by AngelT01
Q: QuestionDoes the door display have lights for the water,ice etc. so you can see when the kitchen is dark. ?.?
Asked by Anonymous.
This question was asked about the related product: GE - 27.7 Cu. Ft. French Door Refrigerator with Advanced Water Filtration - Slate
- A:Answer Yes, there is an option to have the light one where the water comes out.
Answered by Rachel
Q: Questioncan we get it without the things on the door
Asked by frig.
This question was asked about the related product: GE - 27.7 Cu. Ft. French Door Refrigerator with Advanced Water Filtration - Slate
- A:Answer Hi frig- This is Sue at GE Appliances. We are excited to hear of your interest in our French-door refrigerators in Slate! We suggest to view our GE® SERIES ENERGY STAR® 28.5 CU. FT. FRENCH-DOOR REFRIGERATOR GNE29GMKES. It features a factory-installed icemaker with water filtration system- Refrigerator comes ready to automatically create filtered ice. We also offer GE® SERIES ENERGY STAR® 24.8 CU. FT. FRENCH-DOOR REFRIGERATOR GNE25JMKES. Thanks for checking with us. Keep in touch!
Answered by GE Answers

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