A:AnswerHi Jay - GFE28GSKSS is not equipped with a Quick Space Shelf. GE® ENERGY STAR® 27.8 Cu. Ft. French-Door Refrigerator
GFE28HSKSS is equipped with a Quick Space Shelf- Quickly slides out of the way to make room for tall items. Play Video: https://www.youtube.com/embed/klcdPiNekSQ?rel=0 -
Thanks for your interest in GE! Sue
A:AnswerHi TRAM - Refrigerator door stops help prevent damage to adjacent walls, cabinets, and the refrigerator door. They allow the door to open wide enough for normal pan removal. They are included on all models, but are not in plain sight. They are located in the hinge system at the bottom of the door. The
door stops is set to 150 degrees and cannot be adjusted to another position.
If the door opens to a full 180 degrees, service may be needed. You can schedule online at GEAppliances.com/service or call GE Appliance Service at 1-800-GECares (1-800-432-2737), Monday – Friday: 7 a.m. – 10 p.m. ET;
Saturday – Sunday: 8 a.m. – 6 p.m. ET. Keep in touch! Sue
A:AnswerHi Redhead - We suggest to view pages 29-30 of the installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf - We hope these instructions/illustrations are helpful. If you need further assistance, please contact BestBuy regarding the installation of your new refrigerator. Thanks for choosing GE. Keep in touch at GEAppliances.com - Sue
A:AnswerHi SEAGULL - This refrigerator has a reciprocating compressor, also known as a Scotch Yoke compressor, designed to give years of reliable service. Thanks for viewing GE! Sue
A:AnswerHi Kathy,
The information for the amount of AMPS that the unit uses, should be located on the rating plate, where the model and serial number are located. Should you need help finding that sticker, you can click on this link: https://www.geappliances.com/ge/find-model-serial-number/bottom-freezer-refrigerators.htm - Also, for your additional knowledge, here is the link for the Energy Guide Sticker: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GE%20239D4425P012_00171_00_US.pdf - And one more link if you would like to learn more about hooking an appliance up to a generator: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17354 - We hope that this helped! Thank you so much for your question. -Michael
A:AnswerHi - Yes, the refrigerator is Sabbath Mode Capable. On French-Door and Bottom Freezer refrigerators manufactured April 2018 and after, the interior lighting during Sabbath Mode has changed. The LED fresh foods lights stay on during Sabbath mode so that you can still see your food. The lighting is dimmed though, and will stay on continuously regardless of whether the door is opened or closed. The lights are LED lights, so they do not put off heat like incandescent or compact fluorescent bulbs. The LED lights do not add heat to the refrigerator compartment and are long lasting. Thanks for choosing GE! Enjoy - Sue
A:AnswerHi Awwphooey - Thanks for choosing GE! We're glad to have you in the family. It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. The dispenser recess grill will catch this water. To stop dispensing, release pressure from cradle, withdrawing slowly to catch last bits of water. The grate on the dispenser recess grill will need to be removed periodically and wiped dry. If water continues to drip long after the glass has been removed, service may be necessary. If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online at GEAppliances.com - See REFRIGERATOR DISPENSER CLEANING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17740 - We do not offer an additional part for the dispenser area. Keep in touch! Sue
A:AnswerHi Bin- We are sorry to hear of the difficulty with the ice dispenser and glad to help. If no ice is dispensed, remove the ice bucket and check for clumps of ice stuck together. The clumps can usually be pulled from the bucket and discarded. Infrequent use of the icemaker can cause these ice clumps. If the bucket is blocked or iced up near where the ice comes out, you can empty the ice from the bucket and run hot water through it until all ice is melted. See the following troubleshooting links- REFRIGERATOR - ICE DISPENSING INTERMITTENTLY: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19369 - REFRIGERATOR NOT DISPENSING ICE: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21757 - If you would like to schedule a service appointment, contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Keep in touch! SUE@GEA
A:AnswerHi Karen- Thanks for choosing our GE® ENERGY STAR® 27.8 Cu. Ft. French-Door Refrigerator
GFE28GSKSS! Depth with freezer drawer completely open (without handle) is 51 7/8" (with handle 53 3/8"). We suggest to view the Quick Specs at the following link for reference and additional dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GFE28GMK_GSK_C2.pdf - Also, always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately). Play Video: https://www.youtube.com/embed/R6mw--0jJeY?rel=0 - We hope this is helpful. Keep in touch and let us know your favorite feature! SUEatGEA
A:AnswerHi Bobbie- This is Sue at GE Appliances. We are excited to hear of your interest in our Slate appliances! Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain. We suggest to view our GE® ENERGY STAR® 23.8 Cu. Ft. French-Door Refrigerator GFE24JMKES equipped with Cubes, Crushed Ice and Chilled Water Dispenser and GE® ENERGY STAR® 24.8 Cu. Ft. French-Door Refrigerator GNE25JMKES equipped with Internal Water Dispenser and Icemaker. Both models are 32 3/4" wide. You can view our collection of Slate appliances at the following link: http://www.geappliances.com/ge/slate-appliances.htm - We hope this is helpful. Keep in touch!
A:AnswerHello Justbought - this is Nancy at GE Appliances and I am happy to help you. When you open the freezer door, the upper drawer should not come out unless you roll the upper drawer out separately. It should open and close easily. Please check to make certain the drawer glides are gliding freely. If this does not help, then we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. I hope this helps! Thanks for choosing GE Appliances!
