Questions & Answers

Q: Questiondoes this feature an air fryer setting

Asked 5 days ago by pdelomel.

• A:Answer This particular model does not include an air fryer setting.

  Answered 4 days ago by GE Answers

  
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Q: QuestionHow to cook a 12# turkey

Asked 4 months ago by Anonymous.

• A:Answer This wall oven will accommodate a 12-pound turkey. Please remember that the food item should have a minimum of one inch of air space on all sides to cook properly. This includes the top, bottom, right, left and back wall.

  Answered 4 months ago by GE Answers

  
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Q: QuestionWill this oven fit in a cutout width of 25"? According to the installation instructions, it says min. width 25", max 25-1/4" max. The measurement given in the specs. says 25-1/4"width. Which measurement is correct?

Asked 6 months ago by GP.

• A:Answer The oven should fit in the25-1/4 max. Call Best Buy for second opinion. Good Luck! Love my Oven!

  Answered 6 months ago by NancyW441715010Verified Purchase

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Q: QuestionYesterday, my built in display froze and will not fade out nor will any of the commands or display work? How do i repair?

Asked 1 year ago by DS3.

• A:Answer We recommend disconnecting power to the Wall Oven for 30 seconds; this can be done either at the breaker. Reconnect to power after 30 seconds. Ensure that all software is up to date in the SmartHQ App. If the problem persists, try deleting the Wall Oven from the SmartHQ app and re-adding it. This may clear any issues from the automatic updating process that the control panel may have. -- If the issue persists, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionDo you offer a warranty with the GE 27 inch single wall oven

Asked 1 year ago by Susan.

• A:Answer Yes I Have membership,

  Answered 10 months ago by NancyW441715010Verified Purchase

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Q: QuestionWhat are the cut out dimensions?

Asked 1 year ago by Mark.

• A:Answer The cutout dimensions for this model are 25-1/4” width x 27-5/8” height x 23-1/2” depth. For more information, check out the User Manual which can be viewed at the bottom of the Features tab on the product page of the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat is the cable plug

Asked 1 year ago by Anonymous.

• A:Answer There is no plug for this wall oven, you will have to hardwire to a 240v power circuit.

  Answered 1 year ago by NemsoVerified Purchase

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Q: Questionim replacing model RBS275PDQ16, will this model fit?

Asked 1 year ago by lx.

• A:Answer I don’t know. I would get the installation spec sheets for both ovens and do a full analysis. Also try to pull your current oven out a bit and look to see how the opening is framed. And where your electrical connection is located inside the opening. And finally have someone else there with you to install. Preferably someone handy. It took two hours to install mine with a good installer. We had to do some unexpected cutting to get the top of the over into the opening.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionThe junction box I would like to connect the oven to is below the oven. Is this possible? What is the length of the conduit?

Asked 2 years ago by CatLee.

• A:Answer About 4 feet but I had Best Buy install it for me

  Answered 2 years ago by RichardGVerified Purchase

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Q: QuestionWill a GE 27 " built-in electric wall oven Model JKS5000SNSS replace a discontinued GE 27" built-in wall electric oven Model KP16G0J1BG with reference to dimensions?

Asked 2 years ago by AMP1.

• A:Answer Call Best Buy

  Answered 10 months ago by NancyW441715010Verified Purchase

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Q: QuestionI need to replace GE Profile built-in wall oven model PK916SOM1SS. Will model JKS5000SNSS fit? What is the depth without handle? And if this is not the right oven to replace my built-in, which one matches the old oven that has overall depth of 23 5/8"?

Asked 2 years ago by BuiltinWallOvenDepth.

Q: QuestionDOES THIS GE OVEN ALSO DISPLAYS THE DAY S DATE BESIDES THE DAY S TIME? THANK YOU

Asked 2 years ago by ALBERT.

• A:Answer Yes

  Answered 10 months ago by NancyW441715010Verified Purchase

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Q: QuestionHow does this oven vent?

Asked 2 years ago by Paul.

• A:Answer Vents out the bottom front

  Answered 2 years ago by Anonymous

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Q: QuestionHow do I get an owner's manual

Asked 2 years ago by newowner.

• A:Answer Download

  Answered 10 months ago by NancyW441715010Verified Purchase

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Q: QuestionHow to you raise the temperature in this wall oven? We had it installed yesterday. When I touch BAKE, it turns on to 350°. I need 425° Please help. Thank you!

Asked 2 years ago by CJ.

Q: QuestionI have a GE wall oven JKP15WOA3WW, dimensions 291/4 H x 26 3/4 W x23 5/8 . Will GE 27" built in single oven be a good replacement and fit? Thank you.

Asked 2 years ago by Linda.

• A:Answer new GE replacement oven fit perfect. Love my new oven.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questionwill this model replace a GE JKP30BOM1BB without any modification to the existing cabinet?

Asked 2 years ago by Shunka.

• A:Answer Should fit without modifications.

  Answered 6 months ago by NancyW441715010Verified Purchase

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Q: QuestionJust purchase GE single wall oven 27 inch jks3000snss to replace GE JKP07G 24 inch My cut out space New oven Width 243/4 W 253/4 Height 283/4 H 273/8 deep 26" D 231/2 Slide in without altering Dems. ?

Asked 2 years ago by Jack.

• A:Answer I’ve attached an image from the installation manual for wall opening, but there are additional requirements. I believe your cutout height of 27 3/8” you can get away with barely, but no guarantee. I believe I had a similar dimension. Depth is as stated, and electrical conduit must be on the right, but I think the junction box can be lower if it’s within 8” of the right side as there’s less depth on the right side (from memory only if not at all way to the bottom). See photo for width from manual. Hope that helps.

  Answered 2 years ago by Hindsight2020Verified Purchase

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Q: QuestionCan I place countertop right on the top of this.

Asked 2 years ago by Kathy.