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It appears you open the lid, while the machine was in motion and it throw off the censors. Contact GE to have it reset.
Sorry, there was a problem. Please try again later.Hello, This is Michelle with GE and I am happy to help. Here are some possible causes/solutions for this issue: * Overloading the machine. Clothes must move freely for detergent to be released from the fabrics. Towels especially need to be the appropriate size load for the water level because they hold detergent. * Liquid fabric softener may be used to remove suds because its content chemically defeats suds. * Liquid detergent may be selected. Liquid detergent dissolves easier. * Choose the optional rinse (or re-rinse by setting the timer back to rinse) when needing to remove extra soap residue. Thank you for checking.
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