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GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White

Model:: GUD27ESSMWW; |
SKU:: 6175645

User rating, 4.2 out of 5 stars with 1330 reviews.

Highly rated by customers for:

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Page Showing 161-180 of 370 questions

QuestionCan I use Periscope vent with this dryer? I have very tight space in my laundry closet in my apartment. Thanks.
Asked 3 years ago by bmody.
- Answer I have a very tight place & tried to use the periscope but wouldn’t fit properly to my situation- had to use the flexible tubing
  Answered 3 years ago by LenovoLaptopwindows11
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Questioni have a GE GUD27GSSM1WW combo unit. been working perfectly for years. lately, during wash cycle, it will rinse and spin, then fill with water again, then rinse and spin. it will do this continuously until stopped manually. how do i fix?
Asked 3 years ago by james.
- Answer Hi there - We hate to hear you're having an issue with your laundry center. If you have not already done so, we would recommend unplugging the unit for 2-3 minutes to reset the electronics. If the issue persists, we would recommend service as we do not have the level of expertise to provide do-it-yourself repair advice. If needed, please call 1-800-432-2737 to schedule a service appointment. Kind regards - Vikki@GEA
  Answered 3 years ago by GE Answers
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QuestionLove the unit! But when it is in the wash cycle it agitates for about 10 minutes then stops for about 10 seconds then starts for about 10 seconds. Does this for about 3 minutes then continuous agitation for about 5 more minutes. Is this normal?
Asked 3 years ago by Ninn.
- Answer Hi - Thank you for having purchased a GE laundry center. When the Precise Fill water level is selected it is not unusual for the the tub to turn as it fills to sense the size of the load to ensure the proper amount of water is being used. Also, certain cycles incorporate short periods of "soak" to provide the best possible cleaning performance. When soaking, the washer will stop agitating. If you do not feel this describes the manner in which your washer is operating, we recommend calling GE service at 1-800-432-2737 to schedule an appointment to have the washer checked. Kind regards - Vikki@GEA
  Answered 3 years ago by GE Answers
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QuestionI currently have a 220 outlet for my washer/dryer that just broke, and i dont know electrical stuff also. Is this setup 220 as well???
Asked 3 years ago by Jek.
- Answer Yes - pretty much all dryers are 220 volts. A possible issue is that the old receptacle “could be” different than a new plug (this machine doesn’t come with a new cord/plug) - so on mine, I disconnected old wire/cord, and connected it to new machine
  Answered 3 years ago by CinemaTV
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QuestionThe lid won't unlock. We tried a few workaround and still nothing. Redid the load thinking after spin it would unlock. Unplugged for a few minutes but still locked. Help! TIA!
Asked 3 years ago by MMartin.
- Answer I believe it’s a safety protection that is required
  Answered 3 years ago by LenovoLaptopwindows11
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QuestionDoes the GE GUD27ESMMWW has tap cold?
Asked 4 years ago by Lump.
- Answer Hello- Thanks so much for your interest. It does have Tap Cold on the dial. Tap Cold uses the incoming tap water, which can provide energy savings. For all other temperature selections, a mixture of hot and cold water is used to achieve the ideal temperature for each temperature setting. The following link will have some benefits to washing with cold water. https://www.geappliances.com/ge/lifestyles/6-reasons-to-cold-water-wash.htm If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
  Answered 4 years ago by GE Answers
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QuestionIs there a detergent dispenser on the GE stackable washer/dryer Auto load sensing. I don't have a booklet with instructions. I cant lift the lid after it start washing to check the if it's enough detergent!
Asked 4 years ago by Gma1.
- Answer Lid lifts as long as it’s not spinning
  Answered 3 years ago by LenovoLaptopwindows11
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QuestionI’ve GE Stackable GUD27ESSMWW. I’ve been using this for years with no problem but the issue that I have now is with the washer. When it’s done washing, all my clothes come up very wrinkle. I’ve set up for Color (slow spin), warm water, not over load.
Asked 4 years ago by Faby.
- Answer I usually use cold water & don’t get wrinkle problems
  Answered 3 years ago by LenovoLaptopwindows11
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QuestionDoes anyone else’s wash cycle push all of the clothes to one side and throw off the balance every load? No matter how much or little is being washed?
Asked 4 years ago by Drew.
- Answer I am having exactly the same problem!
  Answered 3 years ago by JHinT
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QuestionCan this unit be installed in a NYCHA apartment?
Asked 4 years ago by Anonymous.
- Answer Don’t know but I would doubt it’s allowed
  Answered 4 years ago by Tomsdualunit
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QuestionHow long is each cycle? We put some clothes to wash for the first time but the cycle did not drain. The hose is installed correctly. It has the ability to drain because it did drain when I tried “drain and spin”. Unsure what’s going on with it…
Asked 4 years ago by Maya.
- Answer This washing machine takes about 20 minutes longer to wash my clothes than my previous machine did. I’ve never timed the individual cycles, but it does still push water out all the way through the wash, rinse, and spin cycles on a normal wash
  Answered 4 years ago by Jacob
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Questionmy current system vents indoors, with an indoor wall vent kit. Can I do that with this system?
Asked 4 years ago by Rusty.
- Answer Shouldn’t be a problem
  Answered 4 years ago by Jacob
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QuestionSo.... unit depth is 30 7/8 PLUS the 4 inches that washer sits away from wall? SO 34 7/8" if I want to close the door????
Asked 4 years ago by Shas.
- Answer Hi - We're glad you reached back out and apologize for any misunderstanding with regard to the dimensions of this unit and any needed clearances. The dryer is deeper in the rear than the washer. The overhang is 4" past the back panel of the washer, which means it sticks out past the vent, electrical, and plumbing connections. The dryer can sit up against a wall without adding any extra depth to the unit. The overall depth of 30 7/8" includes the overhang. The current dimensional diagram available is not correct and is in the process of being corrected. Here is the corrected document --- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD27ESSM_27GSSM_C3_17.pdf --- We hope this is helpful. Vikki@GEA
  Answered 4 years ago by GE Answers
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Questionre: depth at 30" 7/8. What is the clearance for the back & front of the unit? Will a clearance more than zero for the front or back add to the 30"7/8 unit depth to house it, to use it? This would be in a closet with bi-fold doors.
Asked 4 years ago by budgetguy.
- Answer Hi - Thank you for reaching out regarding our Unitized washer/dryer combination unit. When installed in a closest we do recommend an additional 1" clearance in the front and at the top. If the unit will be vented out the side, please add 3" to the room depth. No other clearances are required. Please review information on Page 3 of the following document regarding closet installation: https://content.syndigo.com/asset/932e9cf8-c794-48c8-801c-fe26d16b5c3f/original.pdf -- We hope this helps. Vikki@GEA
  Answered 4 years ago by GE Answers
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QuestionLooks to me that the links to the manuals in the Q & A section dont link to the correct machine (dimensions) and/or the images dont match the actual machine (dryer overhangs washer). Everyone of them should be verified.. GUD27ESSMWW
Asked 4 years ago by budgetguy.
- Answer Hi - Thank you for reaching out and letting us know about the issue with the image shown in the specifications for this model. You are correct. The diagram doesn't show the overhang of the dryer in the rear. The good news is all dimensions are correct with the exception of the dimension to the centerline of the vent. It should be 13 1/4" not 12 1/2". We will share your comments with the team responsible for the online documentation. All our best! Vikki@GEA
  Answered 4 years ago by GE Answers
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QuestionI need the owners manual for this stackable.
Asked 4 years ago by Anonymous.
- Answer Hi there - Thanks for reaching out about your washer! The owner's manual can be found on our website by searching the model number. If you'd prefer, you can message us on social media and we'll be glad to assist further. All the best! -Mikayla@GEA
  Answered 4 years ago by GE Answers
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QuestionI would love to buy this unit but we have a gas hook up for the dryer. Does this come as a gas dryer option? Thank you
Asked 4 years ago by WPBRN.
- Answer Hi there - Thanks for reaching out about this wonderful unitized laundry unit, we've got you covered! If you're needing a unit with a gas dryer, we suggest checking out model GUD27GSSMWW. Thanks so much for considering GE Appliances! -Mikayla@GEA
  Answered 4 years ago by GE Answers
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Questiondoes this dryer have a cool function? We airdry most laundry then put it on a cool dry cycle for 20 minutes to remove dust.
Asked 4 years ago by lill.
- Answer Hello there - Great question! This unit's dryer does not have a cool function. This model has Quick Fluff, which is a timed cycle with no heat. This cycle gives excellent results when tumbling pillows, comforters, etc. No heat is used - only room temperature air is circulated through the dryer. Thanks so much for considering GE Appliances! -Mikayla@GEA
  Answered 4 years ago by GE Answers
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QuestionBefore beginning the wash cycle on my GUD27ESSMWW washer/dryer combo a groaning noise is made as drum begins to rotate. Why
Asked 4 years ago by Sofi.
- Answer The drum off balance.
  Answered 4 years ago by Anonymous
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QuestionI’m confused by the depth requirements. If there is a 4 inch space with the overhang, why do you need additional space to side vent. Will the dryer still be up against the wall? I only have 31” of depth but probably can’t make it fit if I need 34”.
Asked 4 years ago by Tom.
- Answer Hi - Thank you for reaching out to us. We apologize for the confusion. For side venting, 3 additional inches of room depth are needed versus the unit depth shown in the specifications. The vent needs to go down first and then to the left or to the right. Consequently, you will need 34" of depth overall which includes the elbow needed to side vent. We hope this clarifies the dimension requirements needed for this model. All our best! Vikki@GEA
  Answered 4 years ago by GE Answers
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