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Your price for this item is $1,799.99
The comparable value price is $2,789.99
Page Showing 1-20 of 21 questions
  • QuestionWhere is the power plug located?

    Asked by Hall.

    • Answer Hi Hall - Thanks for choosing GE Model JTD3000SNSS! All electric wall ovens must be hard-wired (direct-wired). We suggest viewing the Installation Guide at the following link for location of conduit and junction box (See page 6): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11161.PDF - Keep in touch! Sue

      Answered by GE Answers

  • QuestionWhat is Self-Steam Cleaning?

    Asked by Hayward.

    • Answer Hi Hayward- This model has self-clean with optional steam clean so you can choose how you want to clean your oven based on soil level. The self-clean cycle can generally be programmed from 3-5 hours and is cleaned by heat, at temperatures above normal cooking temperatures. During the cleaning cycle the oven is heated to about 880 degrees Fahrenheit (471° C.). At this temperature, food soils inside the oven decompose, leaving behind a small amount of ash. The leftover ash is similar to cigarette ashes, and wipes out easily with a wet cloth. Steam Clean allows for quick cleaning of minor food spills at temperatures lower than the standard self-clean feature. Simply pour 1 cup of water into the bottom of a cool oven. Close the door and select Steam Clean. The cycle lasts about 30 minutes, and loosens and softens the grime in the oven. Thanks for considering GE Profile Model # JTD3000SNSS. We’d love to have you in the family! Sue

      Answered by GE Answers

  • QuestionDoes this oven include a broiler Pan?

    Asked by Dina.

    • Answer Hello, thank you for your question. This wall oven does not include a broiler pan. We sincerely apologize for any inconveniences this may cause. Please let us know if you have any further questions or concerns as we are always here to help! -Chris@GEA

      Answered by GE Answers

  • QuestionDoes this have an air fryer mode?

    Asked by Anonymous.

    • Answer Hi, Thanks for the question! We're glad you reached out to us and we'd be happy to help. We found that this model does not have an Air Frying mode. We apologize if this causes any inconveniences. Take care! -Sylvia@GEA

      Answered by GE Answers

  • Questionis a rebate offered on this model ?

    Asked by Bubba.

    • Answer To review available rebates and check for any specific to your area, you can search 'rebate' on our GE Appliances website. We have an 'Appliance Rebates & Special Offers' page with more information. If you'd like to check with Best Buy about any rebates, their customer service can be reached at 1 (888) 237-8289.

      Answered by GE Answers

  • QuestionDoes a convection oven have to be vented to the out side?

    Asked by UncleMarvin.

    • Answer I didn't know that mine is a convection oven. If it is, it is not vented to the side, but installed in a wall space. At the time of purchase, convection was not discussed.

      Answered by Anonymous

  • QuestionI'm replacing a Ge JT3500SF2SS double wall oven. Is this oven compatible with my current cut out?

    Asked by craig.

    • Answer It was for me. I did have to have the cabinet trim fixed in one area.

      Answered by BarbaraK

  • QuestionDoes this oven have two timers? I was looking at a GE Profile double oven that only has one timer for two ovens. I need a double oven with two timers. Thank you.

    Asked by Sandra.

    • Answer Yes. It has two timers.

      Answered by BarbaraK

  • QuestionHow many amps for this double oven. Do we need a 110 or 220 line

    Asked by Anonymous.

    • Answer 110 voly but its a hard wire not a plug

      Answered by Anonymous

  • QuestionI want to replace my current whirlpool double ovens ( model rbd306pdb14). is this Ge ovens compatible?

    Asked by feng.

    • Answer Thank you for reaching out to us! To determine if our wall oven will be a good replacement for your current oven, we highly recommend comparing the installs for both appliances to see if any changes need to be made to your cutout space, clearances, electrical or gas requirements. If you need additional information, please know that you can always contact us. Kind regards – Matthew@GEA

      Answered by GE Answers

  • QuestionIs the fan that keeps the cabinet cool noisey or quiet.

    Asked by Lake.

    • Answer Hi - Thank you for your interest in this beautiful GE Appliances double wall oven. We have not received any indication that the sound of the fan that protects the electronic controls is overly loud. It is a fairly low hum you will hear while it's running. This is a great model and we believe you will be happy with the features and capacity it offers. We do hope you choose this GEA model for your home. Kind regards - Vikki@GEA

      Answered by GE Answers

  • QuestionDoes the depth measurement include the door handles?

    Asked by Lee.

    • Answer Thank you for asking this great question! Yes, the listed depth of 26.75” includes the door handle. We hope this helps and if you have any additional questions, please reach out to us! All the best - Matthew@GEA

      Answered by GE Answers

  • QuestionAre the oven racks the “ez glide” type and, if not, can you purchase them for this model?

    Asked by SAS.

    • Answer Hey there, thank you for reaching out about this awesome wall oven. The racks in this model are "heavy-duty" racks, instead of the "ez glide." Unfortunately, there is not an option to buy the "ez glide" racks for this unit currently. We apologize for this inconvenience and will share your questions with our team for future development. Let us know if we can answer any additional questions you have. We're here and always happy to help! -Kacie@GEA

      Answered by GE Answers

  • QuestionWould I be able to replace these oven handles with the Cafe' style oven handles to match my other appliances?

    Asked by Wendy.

    • Answer Hey there - we're happy to answer this question about the handles for this oven! After double checking, we can confirm that Café handles will only work with Café appliances, so they wouldn't work with this wall oven. We apologize for any inconvenience this might cause. Keep in mind that we do have a great selection of Café double wall ovens that you can also consider. -- We hope this answer was insightful. Have a great day. - Pablo@GEA

      Answered by GE Answers

  • QuestionDo you have to take anything out before you run a steam clean or self clean? And what should i run if there is residue on the back of the oven and the glass. Steam or self clean?

    Asked by Elie.

    • Answer Hello- Your oven racks are considered self-clean racks so they can stay inside the oven when you are cleaning it. Before cleaning your oven we recommend to prevent streaks from occurring, wipe out the excess grease this will help prevent streaks inside the window. Considering you have a little residue, you could try the steam clean first and if it doesn't help then try the longer self-cleaning process. We hope this helps! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

      Answered by GE Answers

  • QuestionCan these be installed side by side in an island?

    Asked by robynny.

    • Answer Hi there - We appreciate you checking in with us. Unfortunately, this double electric wall oven cannot be separated and installed side-by-side in a kitchen island. We're sorry for any inconveniences this may cause. Dimensions and installation information can be found here: https://files.bbystatic.com/d7aCU%2B5xKdsZeXlGZMQIQQ%3D%3D/c1750516-b487-4a0f-8023-9bd7d8918ffa.pdf. There are also complete installation instructions linked on the product's page on our website. If you have any other questions, please reach out to us and we'd be more than happy to help. All the best, Kelsey@GEA

      Answered by GE Answers

  • QuestionHow do I use the Shabbat mode on this oven

    Asked by Mike.

    • Answer Hi Mike! Thanks for your question. To set Sabbath Mode on this double wall oven, you can following these instructions: 1. Press and hold the Bake and Broil pads for 3 seconds to enter special features. 2. Press the 8 and 2 pads to scroll up and down until “SABBATH" appears in the display. Use the 6 pad to view and edit the current setting, 2 and 8 to change the setting, and 6 again to Save, 4 to exit the Special Features and Start Sabbath mode. (Alternately, use the 4 pad to return to the prior menu from the Sabbath menu without saving). A "]" will appear in the display and the clock will not display. You can find these instructions on page 9 of the Use and Care manual. We hope this helps! Emily@GEA

      Answered by GE Answers

  • QuestionDoes this oven come with the pedestal?

    Asked by JMH.

    • Answer no

      Answered by donb

  • Questionoven shuts down before timed cycle; control panel goes completely black.; open the door and comes back on ;sometimes the oven completes its timed cycle

    Asked by robert.

    • Answer Hello robert, Thanks so much for reaching out. We're terribly sorry to hear that your oven is shutting down and the control panel goes blank. We understand how frustrating that would be. We would recommend replacing the fuse or resetting the breaker. If that does not resolve the issue, please schedule a service appointment with a qualified GE technician. We hope this helps. Best wishes! Mike@GEA

      Answered by GE Answers

  • QuestionWe purchased the GE JTD3000SN1SS and was installed as shown in the manual. The electrical box in the cabinet was located as specified, upper right hand corner. The conduit layers on the top area of oven and vibrates during use. What can I do.

    Asked by Homeowner1025.

    • Answer Hi Homeowner1025, thanks for reaching out! We're sorry to hear about this, we know that this must be frustrating for you. If you recently had this oven installed, we'd recommend contacting your installer to come to your home and double check the installation as stated in the manual. Should this be an issue with the appliance itself, please feel free to view the details of your warranty on page 18 of your Use and Care Manual. We hope that this helps! Please stay safe. -Michael

      Answered by GE Answers