Questions & Answers

Q: QuestionCan I control this oven from anywhere?

• A:Answer Yes, you can control this oven from anywhere using the SmartHQ App.

Q: QuestionCan I clean this oven with steam?

• A:Answer Yes, you can clean this oven with optional steam clean.

Q: QuestionDoes this oven work with Amazon Alexa?

• A:Answer Yes, this oven works with Amazon Alexa.

Q: QuestionDoes this oven work with Alexa?

• A:Answer Yes, this oven works with Amazon Alexa.

Q: QuestionAre the oven racks easy to clean?

• A:Answer Yes, the oven racks are heavy-duty and never need scrubbing.

Q: QuestionDoes this oven have a hidden bake element?

• A:Answer Yes, this oven has a hidden bake element.

Q: QuestionDoes this electric oven have a keep warm setting?

• A:Answer Yes, this electric oven has a keep warm setting.

Q: QuestionDoes this oven have a timer?

• A:Answer Yes, this oven has a timer.

Q: QuestionDoes this oven have a light inside?

• A:Answer Yes, this oven has an oven light.

Q: QuestionIs this oven able to automatically shut off?

• A:Answer Yes, this oven has an auto shut-off feature.

Q: QuestionIs the oven app compatible?

• A:Answer Yes, the oven is app compatible.

Q: QuestionDoes this electric oven have a timer?

• A:Answer Yes, this electric oven has a timer.

Q: QuestionAre the oven racks easy to clean?

• A:Answer Yes, the oven has never scrub, heavy-duty racks.

Q: QuestionSo you would need an water input for steam cleaning? If you don't want what model do you recommend?

Asked 6 years ago by zepez.

• A:Answer Hi zepez - We have great news! The wall oven offers Self-Clean with Steam Clean option. A water line is not required for the Steam Clean option. Steam Clean is intended to clean small spills using water and a lower cleaning temperature than Self-Clean. Simply pour one cup of water into the bottom of the oven, press the Steam Clean pad and then press Start. The Steam Clean cycle is 30 minutes. See Owner's Manual for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000253.pdf - Thanks for choosing GE. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionAfter reading Q&A, still don't know if Best Buy charges for installation of GE oven other than one of your answers saying 'you would have to ask GE?' That doesn't make sense. In addition to installation, what about charge for removal of old oven?

Asked 6 years ago by Jonathan.

• A:Answer I forgot to mention they do charge $20 to remove old oven.

  Answered 6 years ago by Donna

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Q: QuestionI have a Whirlpool wall oven 30" below my GE cooktop. Model RBS305PDB14 Serial XM4602496. Would like to replace it with GE 30" wall oven JTS3000SNSS. The Whirlpool has recessed areas in back on sides for electric box so don't know if GE model will fit.

Asked 4 years ago by oldladyofsonoma.

• A:Answer Hi there, thanks for reaching out about this wonderful wall oven. We don't have dimensions available for your current unit as we don't have information on competitor models. However, the cutout dimensions for the GE model are 28 5/8" W x 27 5/16" H x 23 1/2" D. The power junction box is located where the actual electrical conduit is connected from the oven to your household electrical supply. We suggest viewing the installation instructions for additional dimensions and space requirements. Please reach out to us on Facebook, Twitter, or Instagram if any other questions come up. -Mikayla@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs this what is referred to as a convection oven?

Asked 6 years ago by unclmel.

• A:Answer Hi unclmel - GE® 30" Built-In Single Wall Oven JTS3000SNSS is not convection. This wall oven has thermal or traditional bake technology (Does not have a convection fan in the oven). We also offer GE® 30" Built-In Convection Single Wall Oven JTS5000SNSS. Achieve faster and more even results with a convection fan and third heating element that circulates air for more efficient cooking (True European Convection). Play Video: https://www.youtube.com/embed/XojXLluuIaQ?rel=0 - Learn more at the following link- COOKING - TRADITIONAL AND CONVECTION COOKING SYSTEMS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34369 - TRUE EUROPEAN CONVECTION SYSTEMS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18231 - Thanks for your interest! Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat is the depth with handles? Placing next to a refrigerator and want to make sure fridge door does not hit handle. Thanks

Asked 3 years ago by Steph.

• A:Answer 27.5 inches

  Answered 3 years ago by Dishearted1Verified Purchase

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Q: QuestionWe have a GE #JTP15W0W2WW built-in oven, purchased in 1998, and would like to replace w/ the GE #JTS3000DNWW model. In comparing the dimensions of the two models, it seems this would be an easy install w/ little or no modifications required. Your opinion?

Asked 4 years ago by Burgee.

• A:Answer Hi - Thank you for your interest in this beautiful GE wall oven. We have great news! In comparing the cutout dimensions for your existing model to what is needed for the new model, we are finding no differences. We don't anticipate any issues with your installation. We truly appreciate your loyalty. Kind regards - Vikki@GEA

  Answered 4 years ago by GE Answers

  
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