Questions & Answers

Q: QuestionThis range must go all the way to ceiling? What if it doesn't. Does grease come out top. Last hood was your basics range cover mounted to wall. Trying find hood for my whirlpool stove bought from you. Not looking for range cost more than stove.

Asked 5 years ago by Sherrie.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Slate

• A:Answer Hello Sherrie - Thank you for your interest in this amazing exhaust hood. If you are not going to connect this to ducting that exhausts out side of the house, it can be converted to recirculate. In this mode, it does not need to go to the ceiling. Keep in touch. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan this be used with a already installed vertical vent? I removed my over the range microwave and wanted to replace it with this vent.

Asked 5 years ago by Lucas6453782.

• A:Answer Hi Lucas6453782 - Thanks for considering GE Model JVW5301SJSS! These hoods are designed to be installed onto a wall with no above cabinets. For complete details we suggest consulting the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10983-8.PDF - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan this be installed over an island or is it wall mounted? Please recommend an island range hood in the slate color please!

Asked 5 years ago by JMom.

• A:Answer Hi JMom - Thanks for your interest! Model JVW5301EJES is designed for wall mount only and cannot be installed above an island. Our GE Profile™ 36" Island-Mount Chimney Hood Model #: PV977NSS is offered in 36" and stainless steel only. We suggest Custom Hood Insert w/ Dimmable LED Lighting Model #: UVC7300SLSS. For guidance, take a look at the installation instructions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80797-3.PDF - Also, most range or cooktop models do not require a ventilation system or have a CFM requirement; however, we recommend checking the local residential codes in your area to see if one is required. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow many decibels at each speed?

Asked 5 years ago by Bob.

• A:Answer Hi Bob - Thanks for your interest in GE! Available sones/decibel ratings are as follows: 1.0 Working Speed; 5.1 High Speed; 6.6 Boost. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionMy builder installed our vent fan, we have 9’ ceilings and the vent is about a foot too low. Are we missing a piece? I can send a picture of you like. Thanks in advance.

Asked 6 years ago by BrianInNC.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Slate

• A:Answer Hi BrianInNC - Thanks for choosing GE! This model is compatible with UXDC72FJDS– 9(ft.) Ceiling Duct Cover Kit (sold separately). Here's the link to the Specifications document: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVW5301SJ_EJ_BJ_R2_17.pdf - Also, we suggest viewing the chart on page 6 of the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10983-8.PDF - We hope this is helpful. Please keep in touch and send photos at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs the recirculting kit included?

Asked 6 years ago by manda.

• A:Answer Hello Manda - Thank you for your interest in the 30" convertible range hood JVW5301SJSS; we are happy to help! The recirculating kit is not included with this model. It offers an optional charcoal filter (JXCF720). We are glad you checked! Keep in touch. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat is the CFM for Low, Med and High settings.? Is this quite..?? What is the sone rating at each operating level.?

Asked 6 years ago by Anita.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Slate

• A:Answer Hi Anita - CFM Ratings: 150 (Working Speed); 340 (High Speed); 350 (Boost). Sones Ratings: 1.0 (Working Speed); 5.1 (High Speed); 6.6 (Boost Speed). Working speed is the lowest speed at which you get at least 100 CFMs Working speed is a testing level required by HVI (Home Venting Institute) and it should allow you to compare product performance differences a little easier. Quiet range hoods are generally 1-3 sones. We use a third party (HVI) to certify hoods for CFMs and Sones. HVI Certification programs were created to provide a fair and credible method of comparing ventilation performance of similar products. For more about HVI, visit: https://www.hvi.org/ - Thanks for your interest in GE® 30" Wall-Mount Pyramid Chimney Hood JVW5301FJDS. Explore Black Slate Appliances at: https://www.geappliances.com/ge/black-slate-appliances.htm - Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan you purchase a crown molding trim kit for top where it meets ceiling in same color. What is price of charchoal filters for ductless use.

Asked 6 years ago by Rick.

• A:Answer Hi Rick, At this time we do not offer a trim kit for where the duct covering meets the ceiling. We apologize for any inconvenience or disappointment. The part number for the charcoal filters is JXCF72. We hope that this helped! Thank you so much for your question. -Michael

  Answered 6 years ago by GE Answers

  
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Q: QuestionThis product (30" Convertible Range Hood) is ductless?

Asked 6 years ago by coco.

• A:Answer Hi there, We are finding that this model is not ductless. However, you can make the unit recirculating rather than externally vented if you would prefer. Take a look at pg. 8 of this unit's installation instructions, you should see steps on how to make the unit recirculating. You can view that document here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10983-7.PDF - We hope that this helped! Thank you so much for your question. -Michael

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan the lights be easily changed if they burn out? Or does a technician need to replace them?

Asked 6 years ago by RRMom.

• A:Answer We've used the lights as a nightlight in the kitchen for fifteen months now and they're still working perfectly. It's easy to change them out when needed and can be found at your local hardware store.

  Answered 6 years ago by Lancelot

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Q: Questioncan i vent the exhaust outside? Is it quiet?

Asked 7 years ago by randy.

• A:Answer Hi Randy- Yes, the range hood offers Convertible Venting. Select recirculating (non-vent) or external venting. Here are the Sones Ratings: 1.0 (Working Speed); 5.1 (High Speed); 6.6 (Boost Speed). You should be pleased with your choice! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs the duct square or round? And what size is the duct?

Asked 7 years ago by Nick.

• A:Answer Hi Nick - It is designed for use with 6" round duct. We suggest to view the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10983-7.PDF - SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionMy ceiling is vaulted and is 14' tall on the side where the vent will be mounted. What vent chimney extension can I use for this product?

Asked 7 years ago by AdamV.

• A:Answer This product is not designed for installation with vaulted 14' ceiling.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHas anyone successfully trimmed a few inches off of the exhaust cover or only used one of the cover to shorten the exhaust? TIA!

Asked 7 years ago by BellaBear.

• A:Answer The chimney collapses to fit.

  Answered 6 years ago by Lancelot

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Q: QuestionWe just removed an under mount microwave and the cabinets above to make room for a hood vent. There is a 10” opening for venting from the previous microwave vent. What is the width of the vertical casing above the vent that runs to the ceiling?

Asked 7 years ago by Stacy.

• A:Answer Hi Stacy- The duct cover is approximately 8 1/4" wide. We suggest to view page 2 of the Installation Instructions for product dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10983-7.PDF - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDO YOU NEED AN EXTENSION KIT WITH GE RANGE HOOD JVW5301STSS? WE HAVE 9' CEILINGS. THANKS

Asked 7 years ago by TRACY.

• A:Answer Hi Tracy- We're excited to have you in the GE Appliances Family! The supplied duct cover fits 7'-4" to 9'-0" ceiling heights. We suggest to view page 6 of the Installation Instructions at the following link for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10983-7.PDF - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have ten foot ceilings . Is there an extension available? If so, how much is it? Thanks

Asked 7 years ago by Vicki.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Stainless Steel

• A:Answer Hi Vicki- Model JVW5301BJTS is compatible with 10 (ft.) Ceiling Duct Cover Kit JX10DC53TS. Please contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–8pm, Sat 8:30am–5pm ET. Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have low ceilings...what is the minimum height needed for the stack? Thanks Anna

Asked 8 years ago by AK.

• A:Answer The minimum ceiling height is 7' 3-1/4".

  Answered 8 years ago by CommunityAnswer

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Q: QuestionIt says in the description that these are electronic controls, but they appear in some of the pictures to be push button- do you know what they are?

Asked 8 years ago by Anonymous.

• A:Answer They are push button

  Answered 8 years ago by VansVerified Purchase

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