Questions & Answers

Q: QuestionIs there a griddle accessory that is compatible with this cooktop?

Asked 1 year ago by Dbdeming.

• A:Answer Model JGP3036SLSS is not compatible with a griddle. We do have other gas cooktops, such as PGP7030SLSS, that are compatible with an optional griddle.

  Answered 1 year ago by GE Answers

  
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Q: QuestionThe new GE 36 in cooktop is not as deep as my old GE cooktop. What trim pieces are available to make up the gap?

Asked 1 year ago by Buena.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer This cooktop does not have a trim kit. It does feature our Fit Guarantee. We encourage you to input the model number into our GE Appliances website to view the full information on this.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan you please tell me where the gas valve & power cord is located on this model. Back left or back right? I don't see the info anywhere in the specs. I'm replacing one with the valve and cord on the right side just in front of the back corner.

Asked 1 year ago by Help.

• A:Answer The gas supply is on the back right side of the cooktop. Additionally, the power supply cord is 3 feet long so it will easily reach this area. This can be found on page 2 of the Installation Guide on our GE Appliances website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI currently have GE same size cook top with downward fan system and 4 burners. My concern with this product is having 1 more burner, & no downward draft shown at least in what I. can see on the photo, Is this compatible, with the one I have, which iconve

Asked 2 years ago by Anonymous.

Q: QuestionWhere is this made? USA? China?

Asked 2 years ago by iefb.

Q: QuestionMade in Korea?

Asked 2 years ago by iefb.

Q: QuestionWhat is the difference between the model on this page, and Model:PGP7036SLSS SKU:5958633?

Asked 2 years ago by cookingMama.

• A:Answer Frankly, I can’t answer. I have been scheduled for delivery four times. The delivery didn’t happen and Best Buy did not call to inform me so I wasted four days waiting on a delivery that never happened. Needless to say I am totally frustrated at this point. Four days of my life wasted.

  Answered 2 years ago by QualityVerified Purchase

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Q: QuestionI am considering the JGP3036DLBB. What is the surface material of this stove? how easy is it to clean?

Asked 2 years ago by Ravi.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer It seems to be a baked-on enamel on steel. You'd have to read the specs the company supplies. My last cooktop was a GE Profile and I loved it. This is the modern version of that cooktop.

  Answered 2 years ago by DarleneM

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Q: QuestionDoes the cooktop cone with a down draft?

Asked 3 years ago by Bubba.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

Q: QuestionJGP5036 SLSS: electro-plated plastic knobs: do they ever melt from the heat of a gas cooktop? If they do is repair/replacement free of charge?

Asked 3 years ago by gascooktop.

Q: QuestionDoes the knobs have a light that indicate it is on when the stove is on?

Asked 3 years ago by Red.

• A:Answer no there is not

  Answered 2 years ago by AlyssaF

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Q: QuestionIs this black built-in gas cooktop a matte black or shiny black? And when will it be available to purchase?

Asked 3 years ago by Interested.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

Q: QuestionIs there a safety feature to lock the knobs so if bumped or left on the gas will turn off?

Asked 3 years ago by Safety.

Q: QuestionI have this stove top and have been very happy with it. However, I have ruined the knobs by soaking them in bleach water. Are replacement knobs available to order?

Asked 3 years ago by Charlotte.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer Can use propane

  Answered 1 year ago by Anonymous

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Q: QuestionCan I use a GE36" telescopic fan with this model? Does it come with a griddle?

Asked 3 years ago by Elwood.

This question was asked about the related product: GE - 36" Gas Cooktop - White

• A:Answer Hi there and thanks for considering this great cooktop. We’re happy to let you know a telescopic downdraft vent system can be used with this cooktop. However, this unit doesn’t come with a griddle and there isn’t a compatible griddle available for it. We’re sorry for any inconvenience this may cause. If we can help with anything else, please let us know. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDo I need to purchase a power cord for this gas cooktop? If so, please let me know what model # for the cord. Thank you, Nan

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer Hello. Thanks for reaching out to us! This unit comes equip with a three-prong power cord. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionPlease see my question about cooktop JGP5036 that you answered 3 days ago with exactly what is in the user manual. What kind of cloth can I use to clean or dry the grates WITHOUT REMOVING THEM FROM THE COOKTOP as I clean the actual cooktop each night? Thx

Asked 4 years ago by Cookie.

• A:Answer Hello. Thanks for reaching out about this cooktop. We recommend that you use a soft cloth- no steel wool nor plastic scouring pads. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI have the JGP5036 cooktop. Is there a way to just wipe off the grates to clean them without putting them in the dishwasher? I've tried various sponges/cloths, but because the grates are so rough it just shreds what I have tried to use.

Asked 4 years ago by Cookie.

• A:Answer Thanks for reaching out about this! If you would like to manually clean your grates, they should be washed in hot, soapy water and rinsed with clean water. To soften burned-on food, place grates in a solution containing ¼-cup of household ammonia for several hours. Afterward, scrub grates with a plastic scouring pad soaked in hot, soapy water. Rinse well and dry. We certainly know how tearing up your clothes would be annoying and hope this helps! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHello, Is the cooktop surface stainless steel or black porcelain? Thanks

Asked 4 years ago by Jay.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer Good day, This is an excellent question! The surface on this model is a black deep porcelain enamel. Thanks for reaching out and have a great day! Mike@GEA

  Answered 4 years ago by GE Answers

  
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