A:AnswerYou have to put the detergent in first, then put in your clothes. There is no specific place to put detergent in. Bleach has a specific place as well as the softener. This washer is a little noisier than we were used to.
A:AnswerYes, the washer will let you fill the tub without adding clothes. You can select a water level on the dial depending on how much you want. The washer only locks the lid when the tub is spinning to drain, so you have access to the interior during the rest of the cycles.
A:AnswerI don't think so. Because it is a top loader you have to be able to open the top. It is full size so if you tried to put a dryer on top it would be too high to reach. If you tried to put the washer on top again it would be too high to reach and use.
A:AnswerHello, thank you for your question. We are sincerely sorry your washer's Deep Rinse feature is not operating properly and truly understand your frustration. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
A:AnswerHello - Thanks for your question; we are happy to help! The warm temperature is set at 90 degrees F. The hot temperature is set at 110 degrees F. Temperature variation is approximately +/- 4.5 degrees. We hope this helps. Thanks for checking. Olga@GEA
A:AnswerHello, thank you for your question. In order for us to best assist you, we will need to look into this further. Please reach out to us on social media with your dryer's model/serial numbers so we can research your inquiry. We apologize for any inconveniences this may cause and appreciate your patience. -Chris@GEA
A:AnswerHello, thank you for your question. There is not a way to only do a rinse cycle with this washer. We apologize for any inconveniences this may cause. If you would like to view the owner's manual for this washer, which includes available settings, you can do so here: https://files.bbystatic.com/CPyEVasqZ%2BZzAzKphDnN5g%3D%3D/A042D7DC-0CFE-4886-BE2F-1B447CD72687.pdf We hope this helps! -Chris@GEA
A:AnswerHello - Thanks for your question; we are happy to help! This washer will fill with lid open. If the unit is allowed to fill with the lid open, it will automatically drain out 15 minutes after the fill is complete if the lid is left open. Thanks fro checking. Olga@GEA
A:AnswerHello,
Good question! We're thankful for your interest and we'd be happy to help. With a Single Action agitator water is circulated in the tub through the action of the agitator. A Dual Action agitator provides better circulation and turnover of clothes than the flexcare agitator. The top half operates independent of the bottom half to help drive the clothes down into the water. Hope this helps!
-Sylvia@GEA
A:AnswerHello there! Thanks for your question. We're sorry that your clothes aren't soaking long enough. We see how this can be frustrating. You can let your clothes soak overnight by pressing pause on the unit after it has filled. The machine will automatically cancel and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin new cycle. We hope this helps! Emily@GEA
A:AnswerHello there! Thanks for reaching out to us. We're sorry that your washer is not holding fabric softener. We see how this can be frustrating. We recommend following the instructions on page 14 of the Use and Care manual online at this link: https://www.bestbuy.com/site/ge-4-2-cu-ft-11-cycle-top-loading-washer-white-on-white/6325629.p?skuId=6325629
If you are following those instructions and continue having issues, please reach out to us at our social pages. Stay safe. Emily@GEA
A:AnswerHi there - Great question! We're finding that this is not a direct drive washer. This model has a belt and pulley driven system. Thanks for checking! -Mikayla@GEA
