Questions & Answers

Q: QuestionCan we use a griddle on this stove? Or buy one as an accessory?

Asked 5 years ago by Shorty.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer Hi Shorty - Thanks for viewing GE Model JGBS30DEKBB! Yes, you can use a griddle on this range. The left front and left rear burners are both 9,500 BTU. We suggest checking with local retailers for griddle options. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWHEN IT IS INSTALLED DO THEY TAKE THE OLD ONE

Asked 5 years ago by bearman.

• A:Answer Yes, but there is a separate fee for removal and recycling.

  Answered 5 years ago by DeeDee123Verified Purchase

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Q: QuestionHow to operate the oven/putting it on ready for use

Asked 5 years ago by Peter.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi Peter - Thanks for choosing GE Model JGBS30DEKWW! We encourage viewing the Use and Care Manual at the following link for complete details on operating your new gas range: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000315-1.pdf - Keep in touch at GEAppliances.com. We are always eager to help! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat are the dimensions on the stove top grids and how wide is the center spoon rest area between the grids?

Asked 5 years ago by Measurements.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi - The grates are 8.5” wide and the width of the center spoon rest area between the grates is approximately 6.5” wide. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there a broiler and is it inside the oven? Or is it on the bottom of the oven in it own separate opening/ drawer?

Asked 5 years ago by Candy.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer Hi Candy - Model # JGBS30DEKBB has a lower Broiler Drawer. Thanks for viewing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDo you install gas ranges and take away the old? Thank you for your time.

Asked 6 years ago by Sunny.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Yes they install gas ranges at a fee. And they will also haul away the old stove with a fee during checkout.

  Answered 4 years ago by Xbox

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Q: QuestionHow do relite the oven when it does not turn on

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Can't answer the question. I'm still trying to get a tech or someone to give me answer. I purchased my stove in February and have yet to use the oven. Maybe one day. Have 3 year warranty. Maybe I can get a response before then. Terrible service.

  Answered 5 years ago by Devilious

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Q: QuestionDoes it have a broiler ?

Asked 6 years ago by Nicole.

• A:Answer Hi Nicole - This range has a lower broiler drawer for all your broiling needs. Simply turn the Oven Temp knob to the Broil position. For better searing use the rack position that places food closest to the broil heater. Move food down for more doneness/less searing. Thanks for considering GE Model # JGBS30REKSS. Keep in touch at GEAppliances.com for all your appliance needs! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDo you remove old stove? What is the additional charge?

Asked 6 years ago by Dimples.

• A:Answer If you want unprofessional team and worst team to install your gas stove go to Best Buy. Their bad installation team cost me $380 to install it correctly and safety. Don’t buy gas stoves from Best Buy because they don’t know how to install it.

  Answered 6 years ago by Ayad1956Verified Purchase

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Q: QuestionI'm getting a new electric meter. PGE wants to know thw total btus of all of my appliances. What is the total btus for this gas range? Thanks, Chris

Asked 6 years ago by chris.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer Hi Chris - Thanks for choosing GE Model # JGBS30DEKBB! The burner BTUs (Natural) are as follows: Left Front 9,500; Left Rear 9,500; Right Front 13,000; Right Rear 5,000; Bake 18,000 (Total 55,000). We’re glad to have you in the family. Enjoy! Sue We’re glad to have you in the family. Keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: Questiondoes this stove come in bisque?

Asked 6 years ago by mark.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi Mark - Thanks for your interest in Model JGBS30DEKWW! This model is not available in bisque. We currently offer GE® 30" Free-Standing Gas Range JGBS60DEKCC (CC=Bisque). Others have also considered matching GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFCC. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow do i purchase replacement knobs for this unit

Asked 6 years ago by Stephanie.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello Stephanie - Thank you for reaching out about your range. We are always happy to help. We recommend checking with your local Best Buy for replacement knobs. If you are unable to locate them, please reach out to us at GEA. We will be happy to direct you. Thanks! - John

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan this gas stove be used with propane cylinder

Asked 6 years ago by Chubby.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello and thank you for the excellent question. We are happy to help. All of our gas products are supplied with the conversion kit to allow them to run with liquid propane. We recommend a certified professional complete the conversion to LP. Please let is know if you have any more questions.

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs it self cleaning

Asked 6 years ago by Et.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello Et - Thank you for your interest; we are glad to assist! This range has a standard clean oven. It is not self-cleaning. Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionDo the installers have gas line connections with them when they come to install.

Asked 6 years ago by Hank.

• A:Answer yes

  Answered 6 years ago by thebeef

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Q: Questionwhat kind of warranty does this come with?

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer Hello. This gas range comes with one year warranty. You can view this model warranty details provided on page 22 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000315-1.pdf Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionI bought this stove and converted to propane. Fairly easy if one follows the simple instructions. The stove (JGB BS30DEKWW), does not have the gas-input rating visible can you tell me what it is for this stove?

Asked 6 years ago by Mike.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello Mike - Thank you for reaching out about this fantastic range. The gas pressure range for both natural and propane can be found in step 1 of the install instructions here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10893-5.PDF Please let us know if you have any more questions. - John

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs this oven self cleaning?

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi there, Based on our research we are finding that this unit does not have a self cleaning function. It has a Standard Clean feature. You can read more about Manual/Standard cleaning through this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18436 - We hope that this helped! Thank you so much for your question. -Michael

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat if one of the gas knobs is left open without the ignition.......Is there a safety that would gut the supply off or would you walk into a room filled with natural gas?

Asked 6 years ago by kevin.

• A:Answer if you don't light the burner an let go of handle gas is shut off to burner

  Answered 6 years ago by thebeef

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