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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Questions & Answers

Page Showing 1-3 of 3 questions
  • QuestionWhat is the specific UL number that is for this product?

    Asked by Anonymous.

    • Answer Hello Valued Customer, thank you for your question. This is a UL1363 product. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (578949) if you decide to give us a call. Thank you.

      Answered by Tech Support

  • QuestionHow long is the cord

    Asked by Anonymous.

    • Answer Hello Valued Customer, thank you for your question. The cord is 3 feet long. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (536735) if you decide to give us a call. Thank you.

      Answered by Tech Support

  • QuestionIf you turn off the on/off switch to reduce phantom energy draw when items aren't in use, do you then also still have surge protection? Thanks.

    Asked by Rose.

    • Answer Hello Rose, thank you for your question. If you were to put the switch in the OFF position, then it will not protect the devices that are connected. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (530970) if you decide to give us a call. Thank you.

      Answered by Tech Support