“Why does the machine say FILL when there is a full load in the machiene? The water fills up but the machine does not spin or start washing.”
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Hi Unknown - Thanks for choosing GE! We are happy to provide assistance. The lid must be closed for the washer to start the cycle. Make sure it has not been paused (Start indicator light will blink). If so, press Start/Pause again. Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start button again to restart the cycle. If the electronics need to be reset, unplug washer, wait 2 minutes, plug back in and press Start. For reference, see page 25 of the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90586.PDF - Also, see the following link to reset the motor- TOP LOAD WASHER FILLS BUT WILL NOT AGITATE: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17398 - To schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - We hope this is helpful. Keep in touch! SUEatGEA
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