Questions & Answers

Q: QuestionIs there supposed to be a Pyrex glass safety cover over the oven bulb? We just used our oven for the first time and the light bulb shattered when the oven heated up. There was no safety cover over the bulb which seems wrong?

Asked 1 year ago by Jimmc.

• A:Answer mine did not come with one, i put the appliance bulb in and have had no problem.

  Answered 1 year ago by SusanCVerified Purchase

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Q: QuestionHow do you lid the oven

Asked 1 year ago by ALCR.

• A:Answer set the temp you want and it will lid but unit has to have gas connected and power has to be on

  Answered 1 year ago by Anonymous

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Q: Questioni have model #JGBS66DEK4WW gas stove. where is the gas hookup located ? rt side,lt side or in the middle on this stove. we are having a new house built and they need to know where the gas line is .

Asked 1 year ago by tena.

• A:Answer its located on the back lower right-hand side

  Answered 1 year ago by Anonymous

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Q: Questionhow do i use the air freyer option

Asked 2 years ago by steve.

• A:Answer This model does not have an air fryer.

  Answered 2 years ago by AntoinetteB

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Q: QuestionIs the griddle removable and can it be replaced with a grate?

Asked 2 years ago by Rosie.

• A:Answer Yes the griddle is removeable. You can replace it with a grate. The grate is sold separately.

  Answered 2 years ago by ChrisVerified Purchase

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Q: Questionwhat is the length of the stove

Asked 2 years ago by cash.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Black

• A:Answer 47 1/4”

  Answered 2 years ago by AntonietteB

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Q: QuestionIs the "slate" finish matte, "flat" or gloss? Thanks!

Asked 2 years ago by CAM.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Slate

• A:Answer flat

  Answered 2 years ago by user148817

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Q: QuestionDoes the JGBS66DEKWW come with a power cord. The specification says NO but under the questions and answers it says yes. The answers are old so want to make sure that has not changed I called Best Buy and was told by a sales man that it does not.

Asked 2 years ago by Anonymous.

• A:Answer Yes it does come with a power cord.

  Answered 2 years ago by Anonymous

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Q: QuestionIs this range self-cleaning?

Asked 2 years ago by G.

• A:Answer I don't think it is

  Answered 2 years ago by LindseygHVerified Purchase

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Q: QuestionMy outlet is not on wall behind stove will this be a issue to use power cord with cord being exposed plugged in close by?

Asked 2 years ago by Anonymous.

• A:Answer I would ask a professional that question.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionThe broiler elements are at the very bottom; so when the oven is on would the heat from the broiler elements also make the kitchen floor dangerously hot? Is the kitchen floor safe from heat when the oven is operating? Please explain why it is safe.

Asked 2 years ago by rangelover.

• A:Answer We have had no problem with the floor getting too hot when we Broil or bake !

  Answered 2 years ago by LindseygHVerified Purchase

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Q: QuestionWhat is the height of the cooktop surface?

Asked 2 years ago by Joey.

• A:Answer About 38.5” from floor

  Answered 2 years ago by KevinPVerified Purchase

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Q: QuestionDoes this range come with "smooth" sides? I would like to know before purchasing.

Asked 2 years ago by MarkiGardena.

• A:Answer yes the range come with smooth sides .it is a beautiful range

  Answered 2 years ago by misskVerified Purchase

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Q: QuestionWhat temperature does the oven default to when I press Bake? How much is temp increased/decreased when I press the (+)plus or (-)negative buttons? My screen doesn't work anymore so I can't tell.

Asked 2 years ago by Joan.

• A:Answer It defaults to 350 and each “beep” is five degrees. Hope that helps.

  Answered 2 years ago by Pat08Verified Purchase

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Q: Questionhandle can be removed for delivery? GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

Asked 2 years ago by tanya.

• A:Answer Yes but it wasn’t required for the installation of our stove .

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the counter height of the unit. I understand it’s 47.5” at the back end by controls. So counter height not burner height please?

Asked 2 years ago by Anonymous.

• A:Answer 3ft, 1/2in. - but the feet are adjustable so you can make it taller or shorter.

  Answered 2 years ago by VRDonVerified Purchase

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Q: QuestionIs there a haul away option for old stove

Asked 2 years ago by Kitty.

• A:Answer yes there is, you just pay extra for it.

  Answered 2 years ago by JohnB

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Q: QuestionDo you take the older stove with you when you replace with new one ?

Asked 2 years ago by GURUMAN.

• A:Answer Yes, you can opt to have the old stove taken away after they install the new one.

  Answered 2 years ago by SheilahSVerified Purchase

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Q: QuestionMy oven cooks too fast. If I set the oven to 300 degrees it’s still cooks too fast. Sometimes the bottom of my pies or bread cooks faster than the top. What can I do to fix it

Asked 2 years ago by Sephora.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Black

• A:Answer Adjust the racks and put them a little higher.

  Answered 2 years ago by SheilahS

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