A:AnswerHi, Thanks for reaching out to us! We're happy to hear of your interest in this terrific GE bisque range. Please check with your sales associate for more specific information on ordering this model. This link will have some additional information that may also help: https://www.bestbuy.com/site/ranges-ovens-stoves/ranges/abcat0904003.c?id=abcat0904003. Have a wonderful day! - Sharon@GEA
A:AnswerGreetings,
This is a great question. If the cooktop is equipped with black or grey porcelain-coated drip pans, they can be cleaned in the oven during the self clean cycle. You can view more cleaning information on page 17 of the owner's manual. https://files.bbystatic.com/cV8MeTiD%2BG%2F9OntqAOYumQ%3D%3D/Owners%2BManual. Have a wonderful day! Mike@GEA
A:AnswerHi there, we appreciate you choosing GE Appliances and we're happy to help. The coil itself should not be touching the floor, so if this is the case that is normal. If the coil itself is touching the floor , we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm - If you're unsure, we suggest messaging pictures on social media so that we can further evaluate your situation. All the best. - Guy@GEA
A:AnswerHello and thanks so much for reaching out about our kitchen suite of appliances. We offer many different, stainless steel hoods, that would look great above this range. If you are looking for a wall mounted hood, we recommend model JVW5301SJSS. For an undercabinet hood, have a look at JVX5300SJSS. Hope this helps! - John@GEAppliances
A:AnswerHello and congratulations on the new range! We are very sorry to hear about the state of your new unit and would like to know more. Please reach out to us on social media so we can look into this for you. Thanks so much. - John@GEAppliances
A:AnswerHi - Thank you for checking with us. Yes, this model does offer Sabbath mode. When set to Sabbath mode, the oven will continue baking beyond the normal 12 hour limit. Additionally, Sabbath mode disables the oven lights and all sounds (control will not beep when a button is pushed). Sabbath mode can only be used with Bake. We do hope you choose GE for your home. All our best! Vikki@GEA
A:AnswerHi,
Good question! We appreciate your interest and we'd be happy to help. On the Product Datasheet, a diagram shows the appropriate dimensions for this model's installation. The Width needs to be at least 30" for this range to fit correctly. We've provided a link to this resource as well:
https://files.bbystatic.com/OBNOUONw74Pmr%2F49ecU0nw%3D%3D/C94C87FE-325B-403F-ABFA-660162232572.pdf
Take care!
-Sylvia@GEA
A:AnswerHello, thank you for your question. The interior dimensions of the oven are as follows: 24-1/8" x 19-1/2" x 19-3/8" (WxHxD). We hope this helps! Please feel free to reach out with any further questions you may have about our appliances. -Chris@GEA
A:AnswerHi there - Great question! This range is 30". If you're interested in a 24" range, we recommend checking out model JAS640RMSS. We hope this helps. Thanks so much for considering GE Appliances! -Mikayla@GEA
A:AnswerHey Mary! Thanks for your question, we love the Bisque finish too! We're sorry to say that the only models we have available in Bisque at this time are the one listed here and JBS160DMCC. Both of them have a coil cooktop and do not have convection capabilities in their ovens. - However, we found two models with a White finish, that have radiant glass cooktops, and have access to convection baking. Those models are: JB655DKWW and JB735DPWW. Take a look and see what you think! Best wishes. -Michael@GEA
A:AnswerHi LauraPasqua, thanks for reaching out! Based on the Quick Specs of this model, from the bottom of the range to the cooktop is between 35 3/4" to 36 1/2". We hope this helps! All the best. -Michael@GEA
A:AnswerHello, thank you for your question! This range requires two 6" drip pans, part number WB31T10010, and two 8" drip pans, part number WB31T10011. We hope this helps! Please let us know if you have any additional questions. – CV
A:AnswerHi - Thanks for considering GE Model # JB258DMCC! Overall Height 47 in; Height to Cooking Surface 35 3/4 - 36 1/2 in; Overall Width 30 in; Overall Depth 28 in; Depth Without Handle 25.5 in. We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JB258DM_GM_RM_C2_18.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Bbird264 - The range is equipped with 2 oven racks, part # WB48T10063. Additional racks can be purchased online at: https://www.geapplianceparts.com/store/parts/spec/WB48T10063 - Or call 1-877-959-8688, Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. Thanks for choosing GE! Sue
