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  • QuestionWhat level should I put the rack so my baking will brown on bottom

    Asked by Bo.

    • Answer Hello Bo - Thank you for the excellent question about this superb range. We would love to help you with this. The further down the rack is, the browner the bottom of your baked goods will be. Likewise with the top, as the higher the position the browner the tops will be. The manual for this range has a cooking guide with recommended rack positions for all types of cooking on page 15. We hope this helps. Keep in touch and bake something delicious! - JB

      Answered by GE Answers

  • Questioncan you us cast iron pot on this cook top

    Asked by Anonymous.

    • Answer Hi there, thanks for reaching out! Cast Iron cookware is not recommended. If the cookware has a burr or rough spot, it will scratch the glass surface. Additionally, it is slow to absorb heat. Once this type of cookware heats up, especially on high heat, it holds an intense amount of heat which is transferred to the cooktop. This can cause the element to shut down as a response to the temperature limiters which indicate surface temperature is too high for cooktop components to handle. Stainless Steel cookware is highly recommended. You can see a list of cookware that we do and do not recommend on our website. We hope that this helps! Stay safe. -Michael

      Answered by GE Answers

  • QuestionThe stove did not come with a manual. How do we obtain one?

    Asked by Anonymous.

    • Answer Hi - Thanks for choosing GE Model JB645RKSS and welcome to the family! Many GE Appliances products include a Quick Start Guide only and not a full Owner's Manual; however, an Owner's Manual and/or Installation Instructions can be downloaded from our GEAppliances.com website. Here's the link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80780-5.pdf - Also, you can scroll down the page to "Overview" > Manuals & Guides and click on Use Manual pdf. We apologize for any inconvenience this has caused. If you have any additional questions, we are happy to help at GEAppliances.com. Enjoy! Sue

      Answered by GE Answers

  • QuestionWhat are the measurements for the drawer?

    Asked by Christian1.

    • Answer Hi Christian1 - Thanks for viewing GE! Storage drawer interior dimensions are approximately 23”W x 5”H x 19”D. We hope this is helpful. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • Questionwhat is the external depth for placement from wall to oven handle?? we would be replacing a slip in range with a depth from wall to oven handle of 29 inches

    Asked by terry.

    • Answer Hi Terry - Thanks for viewing GE Model JB645DKWW! Overall Depth including handle is 28 in. Depth without handle is 25.5 in. We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JB645DK_c2.pdf - Keep in touch at GEAppliances.com! Sue

      Answered by GE Answers

  • QuestionDoes this stove require a certain kind of cookware?

    Asked by Ronda.

    • Answer Hi Ronda - Thanks for considering GE! Flat Bottom pans are essential for good cooking performance since the bottom of the pan needs to touch the glass for the best heat transfer. Stainless steel and heavy-weight aluminum are highly recommended. We suggest viewing the following link for more details- RANGE - COOKWARE USED ON A RADIANT SMOOTH GLASS COOKTOP: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259 - Also, keeping the range looking new is easy if you watch this quick use and care video. From selecting the best cleaners, proper maintenance practices, to identifying the proper cookware this video will show you all you need to know about enjoying the range. Play Video: https://www.youtube.com/embed/H4FKm7GUS7w?rel=0 - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

      Answered by GE Answers

  • QuestionWhat is the height of the stove from the bottom edge to the top of the cooking surface?

    Asked by Mark.

    • Answer Hi Mark - Thanks for considering GE Model JB645DKWW! Height to Cooking Surface is 35 3/4 - 36 1/2 in. Use the leveling legs to align with standard 36" countertops. We suggest viewing the Specifications document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JB645DK_c2.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionCan this cooktop withstand home water bath canning?

    Asked by Missy.

    • Answer Hi Missy - Thanks for considering GE! Yes, a flat bottomed canner can be used on the cooktop. We suggest viewing the following link- CANNING ON GAS AND ELECTRIC RANGES AND COOKTOPS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16672 - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionI am looking toward buying an electric oven 220v 3 prong cable, May I know if you manufacture a top locked cover that we can lock it after use for safety purpose (like kids hands being "burnt" when they touch the top surface while the oven still on use)?

    Asked by Julie.

    • Answer Hi Julie - Thanks for considering GE Model JB645RKSS! We can certainly understand your concern with children in the home. We do not offer any type of accessory such as a top cover for the range. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • Questionis this range 29.5"wide x 25"depth? if not can you tell me which Cu ft is the closest to this dimensions ?

    Asked by Jose.

    • Answer Hi Jose - Thanks for viewing GE! Model JB645RKSS is approximately 29 7/8" wide x 25 1/2" deep (without handle) and fits in a standard 30" free-standing range cutout. We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JB645EK_RK_C2.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionWhat gauge wire is required for this appliance, and what size of breaker?

    Asked by Keebler.

    • Answer Hi Keebler - Thanks for choosing GE! Amp Rating at 208V/240V is 40. We do not provide the AWG wiring size or gauge (the physical thickness of the wire) for those trying to wire their house for any cooking appliance. There are too many variables involved, such as: length, type of wire, etc. This is a safety issue; if the wrong size wire is used, the insulation covering the wire can overheat, melt and cause a fire. We suggest viewing the following link- COOKING PRODUCTS - INSTALLATION WIRE SIZE / GAUGE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22616 - For more detailed guidance please consult the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11105-4.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionWhat is the difference between a freestanding and slide- in range? If I have a remodeld kitchem with space between counters to place the stove, which model should I pick?

    Asked by Helene.

    • Answer Hi Helene - Thanks for choosing GE! Slide-in range models fit into standard 30-inch cabinet cutouts like a free-standing range, but with a more custom built-in look. Unlike the free-standing ranges though, electric slide-in ranges have no backsplash, which provides a more integrated appearance. Controls and panel display are on the front of these ranges. We suggest viewing illustrations at the following link- INSTALLATION OPTIONS FOR RANGES: https://www.geappliances.com/ge/range-stove/range-installation.htm - We wish you the best with your kitchen remodel. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

      Answered by GE Answers

  • QuestionWhat is the depth and width of this oven?

    Asked by Jan.

    • Answer Hi Jan - Thanks for viewing GE Model JB645RKSS! Overall Width is 29.875 in. Overall Depth is 28 in. Depth without handle is 25.5 in. We suggest viewing the Specifications document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JB645EK_RK_C2.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionDoes a broiler pan come with it?

    Asked by DeeS.

    • Answer Hi DeeS - A broiler pan is not included. Thanks for your interest in GE! Sue

      Answered by GE Answers

  • Questionwhat type of self cleaning does this oven do? Is it a "steam" self cleaner

    Asked by Lisa.

    • Answer Hi there, Lisa - Great question! This range is a self-clean oven and does not have the steam clean option. Thanks for checking! -MikaylaGEA

      Answered by GE Answers

  • QuestionWhen does the sale end?

    Asked by Tracy.

    • Answer Check with a sales team member at the store. Sale dates my not be the same at every store.

      Answered by DECL

  • QuestionDoes it take a 3way or a 4 way electric cord

    Asked by Gary.

    • Answer Hi Gary - The range accepts a 3 or 4 wire cord. GE Appliances does not package the power cord with electric free-standing ranges since it is not possible to determine the type of facilities each consumer has available or what the local electrical codes require (ex. 3-wire vs 4-wire). We suggest viewing the Installation Instructions at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11105-4.pdf - Thanks for checking with us. Enjoy! Sue

      Answered by GE Answers

  • QuestionI did not get a manual with mine. Where can I get one to see how to operate the oven?

    Asked by Dottie48.

    • Answer Try this link https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80780-3.PDF

      Answered by bachelorcook

  • QuestionWhy is the bottom exposed inside the oven. Shouldn’t there be a metal cover to avoid spilling right on the burners or is my oven missing a piece ?

    Asked by Samar.

    • Answer Hello Samar. The range model JB645RKSS does not have a hidden bake element. The bottom element in the oven does not have a cover, it is exposed. Thanks for checking. Olga

      Answered by GE Answers

  • QuestionI just got home with my new range.....why does it not come with a power cord? Where do I get one?

    Asked by Anonymous.

    • Answer home depot

      Answered by frank