“After cleaning oven the inside glass has large crack. Range is 2 years old. Is this unusual? Is it safe to use?”
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Hi - Thanks for reaching out to us regarding the crack in the inside glass after using the self-cleaning cycle on the range. This is certainly not common and we understand your concern. We do not recommend using the range until the glass is replaced. You may be able to replace the glass. Check out a video at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38727 - If you need further assistance, all service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at www.geappliances.com/service_and_support/, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We apologize for this unfortunate experience. Please keep in touch! Sue
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