Questions & Answers

Q: QuestionWhat happens if there's a power outage?

• A:Answer The dehumidifier has an auto restart feature that will turn the unit back on with the last settings used after a power outage.

Q: QuestionWhat is the maximum amount of moisture this dehumidifier can remove in a day?

• A:Answer This dehumidifier can remove up to 50 pints of moisture from the air every 24 hours.

Q: QuestionCan I set the humidity level on this dehumidifier?

• A:Answer Yes, the adjustable humidistat allows you to set your desired humidity level anywhere between 30-70%.

Q: QuestionHow do I know when to empty the water bucket?

• A:Answer This dehumidifier has an Empty Bucket Alarm that sounds for 10 seconds when the bucket is full or missing.

Q: QuestionDoes this dehumidifier have an automatic defrost feature?

• A:Answer Yes, this dehumidifier has an auto defrost feature that turns off the compressor if frost builds up and runs the fan until the frost is gone.

Q: QuestionIs this dehumidifier quite

Asked 1 year ago by Bud.

• A:Answer The sound level rating for this dehumidifier model ranges from 47 dBA to 50 dBA.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs a drain hose included

Asked 1 year ago by Mickey.

• A:Answer A hose is NOT but i was under the impression the condensate hose to the pump was included in this model but apparently NOT as I didn't receive anything.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this work with the App from your smartphone?

Asked 3 weeks ago by Install40.

• A:Answer No, this model does not have the Wi-Fi feature to connect to the Smart HQ App.

  Answered 2 weeks ago by GE Answers

  
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Q: QuestionWhat square footage can this unit handle in removing mousture

Asked 6 months ago by Rick.

• A:Answer The ADYR50LC can cover 1500 - 4500 square feet based on both the amount of moisture in the air and the size of the room. We recommend you review the support article on the GE Appliances website titled: "Dehumidifier - Sizing." -Don@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionWhat size drain hose connector needed

Asked 7 months ago by Loray.

• A:Answer The bucket can be drained continuously by connecting a standard garden hose to the drain port. Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionWhere the humidity % registers, it says E6 which I assume is an error message. What does it mean?

Asked 8 months ago by Kalamazoo.

• A:Answer For help with this error code, please disconnect the power from the unit for 30 seconds. If the issue continues, we recommend you take advantage of the one year warranty by calling us at: 1-800-432-2737. -Don@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionI need a dehumidifier I can leave unattended for extended periods. I need one that can run a few hours, stop a few hours and restart the cycle. I see this talks about a timer, does that mean it meets my need?

Asked 9 months ago by carlmi77.

• A:Answer We're happy to help! Our dehumidifiers are designed to run until your desired humidity level is reached or the bucket is full, whichever comes first. This model does offer a Timer function. The unit can be set to turn on or off after a set amount of time. If the unit is ON, it can be set to turn off after a set number of hours. By the same token, if it is OFF, it can be programmed to come on in a certain number of hours. The Timer feature does not allow you to create an on/off schedule; it is one-time programming. -Vikki@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionWhen using garden hose for drainage, how high does humidifier have to be from drain, and how many ft away?

Asked 1 year ago by Mar.

• A:Answer There is not a specific height that this dehumidifier needs to be from the drain. All you need to ensure is that the hose is pointed downwards towards the drain. This will allow gravity to remove the collected water.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan this attach to a garden hose?

Asked 1 year ago by Anonymous.

• A:Answer Yes it can.

  Answered 10 months ago by TechcheckVerified Purchase

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Q: QuestionIf we purchase a dehumidifier, will you carry the dehumidifier into our basement?

Asked 1 year ago by tinaDehumidifier.

• A:Answer We appreciate your interest in our dehumidifiers! If you'd like to ask Best Buy about their delivery policy, their customer service can be reached at 1 (888) 237-8289.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes it shut off when humidity level is met?

Asked 1 year ago by Anonymous.

• A:Answer Yes, the humidity level is adjustable.

  Answered 10 months ago by TechcheckVerified Purchase

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Q: Questiondoes it automatically turn off when bucket is full?

Asked 1 year ago by russ.

• A:Answer yes

  Answered 6 months ago by SusanCVerified Purchase

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Q: QuestionWhat is the cord length? These things always say to not use an extension cord so I must know the length. thank you

Asked 2 years ago by jaycee.

• A:Answer About 3 or 4 feet long.

  Answered 6 months ago by SusanCVerified Purchase

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