“Will this work with 5G signal? If the signal strength prohibits connection to Alexa voice - cab I just use an app to control remotely? I ask because I once got some smart bulbs that don’t work with Alexa because they need 2.4G signal”
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Great question BeaDub! Our devices require 2.4g wifi networks and will not connect to a 5g network. If you have a blended network with both combined you will have to disable 5g momentarily to connect. Feel free to reach out to us at 1-844-302-2943 if you have any additional questions. -Cync Support Team
Sorry, there was a problem. Please try again later.I have mine connected to 2.4 G and it works excellent.
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