Questions & Answers

Q: QuestionHow do I know which trim kit to use with my PEB7227ANDD GE microwave? And does the correct trim kit come with a base pan or mounting bracket?

Asked 1 year ago by SteveB.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray

• A:Answer Hello there - We're glad you reached out, we're happy to help. The trim kit for this microwave model comes in multiple finishes and sizes. Choose the finish that you want and the size that matches the size of your installation space. The trim kits for this microwave are as follows: JX7227BLTS (Black Stainless, 27"); JX7230BLTS (Black Stainless, 30"); JX7227FMDS (Black Slate, 27"); JX7230FMDS (Black Slate, 30"); JX7227SLSS (Stainless steel, 27"); JX7230SLSS (Stainless steel, 30"); JX7227ELES (Slate, 27"); JX7230ELES (Slate, 30"). We hope this was helpful but let us know if you have any other questions. Julia@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace a GE1860BH in a trim kit. What is compatible?

Asked 1 year ago by Anonymous.

• A:Answer Hello- Thank you for taking the time to reach out to us. We are happy to help! The trim kit that is compatible with this model is either JX7227DLBB, or JX7230DLBB. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionI need to replace a model JE2160bf03 (in black) countertop microwave currently used with a trim package. Is there a replacement that will work with the current trim package?

Asked 2 years ago by Carmen.

• A:Answer Hi - We appreciate you reaching out to us and for your interest in this lovely Profile microwave. While this is a comparable replacement model, your existing built-in kit is not. Your current built-in kit will not work with the new models. The optional built-in kits available for use with this model are the 27" - JX7227DLBB or the 30" - JX7230DLBB. To determine which you need measure the overall width of your existing microwave including the trim on each side. We hope this is helpful. Please contact us again with any additional questions or concerns. Wishing you the best! Vikki@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionCan the orginal stainless trim from 3 1/2 year old profile microwave SN 340908851189A281100567 be used w/ this unit?

Asked 2 years ago by DaveBar.

• A:Answer Hi There - The information you provided could not have been provided in fact and was misrepresented most likely as a means for GE to make more money. This after the fact that my built in microwave only lasted 3 1/2 years. in fact replaced it w/ another GE Profile. My existing trim fit the new profile perfectly. My original did not have a label indicating the model # and the GE customer service rep or you could find it w/ the serial # found on the back of the microwave.. Based on GEs poor performance (bad unit, bad customer advice and customer support) I’d like to ask for monetary compensation toward my purchase of a replacement Profile.

  Answered 2 years ago by Anonymous

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Q: QuestionI have a built in GE ZE2160SF03 microwave that I'm thinking of replacing with a PEB7227DLBB. Does the trim kit that I have for my original microwave fit this model?

Asked 2 years ago by Chi1.

• A:Answer Hi there - thanks for reaching out! The PEB7227DLBB model can only be built in with the following kits: JX7227DLBB (for 27” cabinets) or JX7230DLBB (for 30” cabinets). We hope this is helpful and want to thank you for being a part of the GE Appliances Family! Feel free to reach out if you have any other questions. Take care. Lauren@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionIs this microwave compatible with trim kit JX7227SLSS?

Asked 2 years ago by MikeL.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhich model will replace PEB7227AN1DD? Thank you

Asked 2 years ago by Jhouse.

• A:Answer Greetings - We appreciate you reaching out to us about replacing your microwave and we're happy to help! This model PEB7227DLBB is a great replacement for your current unit. We're here for you if you need additional assistance finding the perfect microwave for your home or if you have any future questions. Thank you for choosing GE Appliances for your home once again. -Kacie@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionWe need to replace our ge microwave that is built in with plug. Model JEB 1860DM2 WW will this microwave work with current trim

Asked 2 years ago by Rose.

• A:Answer Hi! Great question, thanks for checking. Trim kits are model specific so if you plan to purchase the new unit (PEB7227DLWW) then you would also need to purchase the appropriate new trim kit for it too: 27": JX7227DLWW, 30": JX7230DLWW. If you have other questions, we're always happy to help! -Michael@Profile

  Answered 2 years ago by GE Answers

  
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Q: QuestionCan you tell me if this is matte black? Thanks!

Asked 2 years ago by Nichole.

• A:Answer Hello there! Thanks for checking in with us about this. This model has a glassy/glossy finish to the color. It is a sleek model that we're confident will be a wonderful addition to your home. If you have any other questions, just let us know. We're happy to assist you! Julia@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionWhat model trim kit should be purchased for GE Profile 2.2 cu built-in microwave (color white)?

Asked 2 years ago by zayante.

• A:Answer Hi - We appreciate you reaching out to us. We offer a 27" kit - JX7227DLWW and a 30" kit - JX7230DLWW that can be used to build this beautiful microwave into your cabinetry. We hope this is helpful. Kind regards - Vikki@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionDoes it come with the trim?

Asked 2 years ago by Gerardo.

• A:Answer Hi - Thank you for your interest in this lovely Profile microwave. No, it does not come with the kit needed to build this unit in. We offer a 27" kit - JX7227DLBB and 30" kit - JX7230DLBB. We hope this helps and that you choose this beautiful microwave for your home. Kind regards - Vikki@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionI want to replace my Space Maker II, model JEM27KWH04. What model(s) are the same size?

Asked 2 years ago by JoAnne.

• A:Answer Hi - Thank you for your interest in a new GE Appliances microwave. The closest comparable replacement model is the PEM31DFWW. There are slight dimensional differences between the two models. The new model measures 12 1/8"H x 24"W x 12 7/8"D. This is a great model and we hope you choose one for your home. Kind regards - Vikki@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionI have to replace a GE Profile Microwave Model #PEB7226EH2ES. I want to replace it with another GE Profile Microwave (Grey) that will allow me to use the same Trim Kit I already have. What GE Model will allow that?

Asked 2 years ago by Barr.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray

• A:Answer Hello - Currently, we only have model PEB7227ANDD in grey and it requires trim kit JX7227FMDS. Reach out to us directly if you need additional assistance finding the perfect microwave for your home! -Kacie@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionI need to replace a built in over the range GE Profile JE2160WF03 white unit. What GE microwave will fit within the existing trim? Thank you!

Asked 2 years ago by Happyuser.

• A:Answer Hello - This model PEB7227DLWW is a great replacement for your previous microwave. You would need to purchase a new trim kit for any replacement you decide to go with. Here is the trim kit for this model PEB7227DLWW: https://www.bestbuy.com/site/ge-deluxe-26-9-trim-kit-white-on-white/6083599.p?skuId=6083599. Please let us know if you have additional questions. Best regards. -Don@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionAre you able to buy a replacement sensor cover for this. I put water in a cup to heat and it sparked and burnt a small whole in it. i hate to replace whole microwave. It’s only 2 years old

Asked 2 years ago by Sensor.

• A:Answer Hi there - The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place or is damaged. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. Best regards. -Don@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionI need to replace a GE microwave #JEB1860DMIBB purchased in 2010. It says the dimensions are 13 5/8 h x 24 1/8 w x 19 1/8 d (it has a trim kit around it) is this item the best match for the cupboard space (which is 26 1/2 w and 25 3/4 d)? Thanks!

Asked 2 years ago by TracyJ.

• A:Answer Hello - Yes, this model would be a great unit to add to your home! Please let us know if you have additional questions. Best wishes. -Don@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionWhat 30 inch trim kit do I need for this model?

Asked 2 years ago by Dodi.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray

• A:Answer Good day, We'll be glad to answer your question. This model has a variety of trim kits depending on the color you want. They all have model numbers beginning with JX72 either in 27" or 30". The colors available are BLTS (Black Stainless), FMDS (Black Slate), SLSS (Stainless Steel), or ELES (Slate). Just combine the numbers and letters of the combination you want and that will be the model number you need. For example JX7230FMDS (30" Black Slate). We hope this helps. Mike@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionDoes Trim Kit JX7230SL2SS work with this model?

Asked 2 years ago by Loualo.

• A:Answer Hi, Thank you for reaching out about this awesome microwave. We're happy to answer your question! This trim kit is not designed for this model microwave. You would need kit JX7230DLBB. We hope this helps. Stay well. Mike@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionNeed to replace my current GE JEM31BF001 space saver built in microwave. What is currently built that will fit this size?

Asked 2 years ago by Michelle.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray

• A:Answer I already purchased my Microwave it was Sparking.

  Answered 1 year ago by EdithHVerified Purchase

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