Questions & Answers

Q: QuestionWhat is best replacement for jvm3670cfoo1

Asked 3 years ago by Gregwent.

• A:Answer Hey there and thanks for being part of our GE Appliances family. Any of our 30 inch over-the-range microwaves can be used to replace this unit, however, you may also want a filler kit due to the gap. You may be interested in unit JVM6172DKBB as it is similar in capacity and wattage. If you’d like the optional filler kit, it is model JX36BBB. Please let us know if we can be of additional assistance. Have a wonderful day. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan this be used as a countertop microwave?

Asked 3 years ago by Diane.

• A:Answer Hello- Thank you for your interest and for checking with us. This GE Profile microwave works as a countertop or built-in model for versatility. This is a really great model and we think you will be very happy with your purchase. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionSize circuit he profile to operate ? 15 or 20 amp ?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray

• A:Answer Hi I believe I had a 20 amp my microwave is awesome it’s super quiet & heats up great & looks good!!

  Answered 3 years ago by MorenaVerified Purchase

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Q: QuestionI have a GE Profile model JE1860GB 002 that no longer works. Will the existing trim kit fit this model?

Asked 3 years ago by Craig.

• A:Answer Hello. Thanks for checking with us about this! No, you would have to use a trim kit compatible with the new model. For this model, the compatible trim kits are JX7227DLBB and JX7230DLBB. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI have a jeb1860dm1bb under the counter microwave and it needs replace but I am confused as to what model and size replace it. Please respond.

Asked 3 years ago by lisa.

• A:Answer We appreciate you reaching out about this and are so sorry finding the right replacement model hasn't been easier. We would love to help you! For your model, we recommend PEM31DFBB. It's capacity is smaller than your current model, though, so keep that in mind while you consider it. If you have any questions about it, feel free to let us know! We would love to help. -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI have a built in GE profile model PEB2060DM1BB right now in my kitchen. It has a trim kit around it. The microwave just stopped working. What GE profile current model can I buy today to put in its place and use the same trim kit?

Asked 3 years ago by Daisy.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray

• A:Answer We appreciate you reaching out about this and are so sorry to hear that your microwave has stopped working. Trim kits are model-specific, so you will need to purchase a new trim kit along with a new microwave in this case. That said, if you would like our help finding a new model that will be a great fit for your kitchen, let us know. We would love to help! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow to replace light bulb

Asked 3 years ago by Anonymous.

• A:Answer Thanks so much for taking the time to reach out to us about this! The light bulb in your microwave is not consumer replaceable and we apologize if there's any inconvenience around this. You will need to schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionReplacing GE profile model JET342HV-001. Will any existing models work with our current trim kit?

Asked 3 years ago by Ruddy.

• A:Answer Thanks for your question and interest in our microwaves! We took a look at this and there are currently not ant microwaves that are compatible with your trim kit. If you're looking for a replacement, model PEB9159SJSS would be a good fit and can be purchased with either a 27" or 30" trim kit. We did want to let you know, though, that its dimensions are a bit different than your current model. Your current microwave has the following dimensions: 15-1/4" x 23-13/16" x 18-1/2" (HxWxD). The model we recommended is 13" x 21-3/4" x 20" (HxWxD). We hope this helps! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionOur built in microwave model # PEB 7226 SFISS crashed and burned, we were told that model # PEB 7227DLBB is equivalent to our old model. We purchased no base provided with our new purchase and the old base doesn’t fit. Why is this?

Asked 3 years ago by Anonymous.

• A:Answer You will need to by the trim pkg separate and the base will be included.

  Answered 3 years ago by fridgeVerified Purchase

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Q: QuestionCan this model (PEB7227DLWW) be used optionally as a countertop unit? Does it have feet?

Asked 3 years ago by Caribbeanfinch.

• A:Answer I was told that microwave ovens are not really built in units. My oven is a GE model manufactured as a countertop model. They do sell a trim kit for it. It is designed to overlap my cabinet much like a picture frame made of stainless steel. So it does look like a built in unit without really being one. To get the. Best fit I hired a cabinet maker. The finished unit looks great.

  Answered 3 years ago by Toplosdermaytagwasher

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Q: QuestionMy current GE built in microwave is model PEB 7226DF1BB used with a trim kit where the existing cut out dimensions are: width 24.75 in.; height 18 and 7/8; and depth 24 and 3/4. Will the GE Profile fit?

Asked 3 years ago by Anonymous.

• A:Answer Dimensions may not help to determine the fit. I got my microwave a few weeks ago. dimensions were perfect, but still it did not fit my old trim kit. It was the bottom that was different. If you are lucky it might fit, You can try and if it doesn’t work you can order new trim kit later. Delivery times for trim kits are longer than for microwave. I am still waiting for mine. Good luck.

  Answered 3 years ago by DanBBVerified Purchase

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Q: QuestionI purchased a 2,2 Cu FT Built In microwave Model:PEB7227DLBB to replace an old GE microwave. Is my old trim kit, Model JX7227DF1BB compatible with this model?

Asked 3 years ago by BTay.

• A:Answer I used my old trim kit from my old 11 year old microwave that died. I had to do a lot of modifying but am satisfied with results. I had to do a lot of cutting of the metal support from my old microwave but the unit ones does fit in old space.

  Answered 3 years ago by Micromodifications

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Q: QuestionHow do you clean or replace replace the vent and filters on the bottom of the microwave?

Asked 3 years ago by dave71.

Q: QuestionHi I want to replace PEB7227SL1SS with a Convection Microwave & Oven. Id like to stick with similar Stainless Finish and Handles. Can you make a Model number suggestion and do you have any in stock?

Asked 3 years ago by Rob.

• A:Answer I do not work for Best Buy but I replaced the microwave like the one you have. I learned that the manufacturer is in China and they no longer manufacturer the microwave with a convection feature. The external dimensions of the oven is the same. However the rotating plate is very much larger. So the internal dimensions of the oven is much larger. They still manufacturer the trim kit so it looks like a built in unit even though it is not built in. Hope this helps.

  Answered 3 years ago by ToplosdermaytagwasherVerified Purchase

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Q: QuestionThanks for the recommendation on the GE built in microwave Model PEB7227DLBB. Will I have to purchase a trim kit for this unit? If so what trim kit?

Asked 3 years ago by Suz.

• A:Answer Yes, you will have to purchase a new trim kit. We purchased this GE microwave to replace the exact same GE microwave Model that was installed in 2015. The old trim kit did not fit this current GE model. If you go to the GE website, it will tell you what matches it. It should also tell you on the Best Buy site as well (underneath the microwave).

  Answered 3 years ago by CyndiVerified Purchase

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Q: QuestionI am replacing a dead Model JE2160BF01, with trim kit, which had a cooking light that came on. This one does not. Does it come with night-vision goggles? If not, what is the comparable model GE Profile for a built-in installation that has a light?

Asked 3 years ago by Casey.

Q: QuestionI need to replace my 36 inch Over the Range Microwave, GE Profile Model #JVM36700BF001. The current mounting space is 16 1/2 " Height by 36 " wide, 14 1/2 " depth. Would you recommend this microwave (or a differenct one) and a trim kit?

Asked 3 years ago by LaDouta.

• A:Answer This microwave does not function as a stove vent so I would consider a over the range microwave that has the vent function.

  Answered 3 years ago by AlvinVerified Purchase

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Q: QuestionWe need to replace our peb2060dm1bb, 2007 GE microwave. Can we use the same trim with this new model?

Asked 3 years ago by 3179.

• A:Answer No. You must buy the recommended trim kit.

  Answered 3 years ago by ArtistVerified Purchase

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Q: QuestionI would like to know if this GE microwave (PEB7227DLWW) fits as a replacement to a JE1860WH 03 that was manufactured in 2004. It's already installed with a wall kit.

Asked 3 years ago by BaitandSwitch.

• A:Answer I recently replaced a GE Microwave that was installed in 2004 when the house was built. I am not sure of the model #. When I needed to replace it I got a GE PEB7227DLW. It was for a built in and I bought the matching surround kit. While its similar to the old surround there were enough things different that I was happy to get the new surround kit.

  Answered 3 years ago by TerryCVerified Purchase

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