Questions & Answers

Q: QuestionCan someone measure just the door from the side without the handles? It looks to be about 2 1/2” from the pictures. Thank you.

Asked 5 years ago by Plumcrazy.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer you are correct. The depth of the door when measured from the side is 2.5" however there is an arch outward at the handles and is 4" deep.

  Answered 5 years ago by JaimieVerified Purchase

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Q: QuestionHow much ice does the in-door ice maker hold? And how fast does it replenish ice.?

Asked 4 years ago by IceQueen.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer Hey there, we know how important ice can be and we're happy to help. The ice bin holds 3.8 lbs. In addition, the ice maker will produce seven cubes per cycle and approximately 100–130 cubes in a 24-hour period. We hope that's the exact information you needed. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow often do you have to change the water filter??

Asked 4 years ago by Cc.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer 1 year’s

  Answered 4 years ago by MannyVerified Purchase

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Q: QuestionIs this a brand new refrigerator model? Wondering why there are no ratings anywhere on the web.

Asked 9 years ago by Barb.

• A:Answer Hi Barb- This is Sue at GE Appliances. We are excited to hear of your interest in our Profile Series! Yes, PYE22KSKSS is a new introduction. The HANDS-FREE AUTOFILL feature lets you walk away while the dispenser automatically fills any container with filtered water. You can also view reviews on our GEAppliances website at the following link: http://products.geappliances.com/appliance/gea-specs/PYE22KSKSS- Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionI have tried several different stainless steel cleaners on my fridge. Every one leaves it cloudy and Dirty looking. Help! What is the best product for this? I have had at least 2 other stainless steel refrigerators and never had this problem. Thanks

Asked 4 years ago by Debi.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer Hello - We are sorry to hear you have difficulty cleaning your refrigerator. This model has a Fingerprint Resistant Stainless Steel finish. Our Fingerprint Resistant Stainless offers a clear coat that allows the shine of the stainless to show through. This finish is designed with durability in mind, and makes cleaning easy. Unlike Traditional Stainless, Fingerprint Resistant Stainless does not require the use of special stainless cleaners. To clean: Use a mild solution of soap and warm water with a clean, soft cloth or microfiber cloth. Wipe dry with a soft clean cloth or microfiber towel to avoid streaking or water spotting. We hope this helps. Thanks for checking. Olga@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs the ice tray easily removable? Does the ice stay in place when you open the freezer drawer? (the ice falls out of the freezer when we open the drawer of our current Samsung counter depth model).

Asked 5 years ago by Ann.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer Yes to both questions. There is a small lever that you pull, then lift up the tray. I have never had the ice fall out. Not sure I'm really answering your question though. The ice tray is in the refrigerator portion (top left door), so you don't don't open the freezer door to get to the ice tray. Maybe that was just on your Samsung.

  Answered 5 years ago by LarryVerified Purchase

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Q: QuestionWe finally brought our new refrigerator home this afternoon and got it all set up. I got ahead of myself and played with the front panel. Now the freezer and refrigerator temps are out of whack and I can't get it to do anything but increase the temp. ??

Asked 7 years ago by Anonymous.

• A:Answer I had the same problem. Just keep pressing the temp button and it will keep going up and then go back to the lowest setting. The control panel on "Profile" leaves much to be desired. My 9 year old GE Profile had a much better control panel. Hope this helps.

  Answered 7 years ago by CCDonn

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Q: QuestionI'm searching for the GE model PYE22PSHGSS, why does this particular one show up? Does this replace the aforementioned model?

Asked 9 years ago by Val.

• A:Answer Hello Val - this is Nancy at GE Appliances and I am happy to help you. The PYE22PSHSS is no longer manufactured and does not have a direct replacement. This PYE22KSKSS model is a very nice model and offers similar features. It also offers the option of having a second icemaker in the freezer and the electronic temperature control with colored LED lighting. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionHello, I am interested in purchasing this fridge, but do I need to order a separate kit to have the additional ice maker in the freezer?

Asked 6 months ago by MIngham.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer To have an additional ice maker in the freezer you have to order a separate kit and install it. It is the GE IM5D icemaker kit.

  Answered 6 months ago by Anonymous

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Q: QuestionDoes this come in white ?

Asked 4 years ago by Daniel.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer Hi Berta, thanks for taking the time to reach out to us. This refrigerator is not available in the color white, but it is available in black slate (PYE22KELDS), slate (PYE22KMKES) and black stainless (PYE22KBLTS). We hope this is helpful and we're wishing you the best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this dispense crushed ice?

Asked 5 years ago by Huntwc.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer Hello Huntwc - Thank you for the interest in this amazing refrigerator. This model can dispense both cubed and crushed ice. Please let us know if we can help with anything else. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the depth of the inside shelves?

Asked 6 years ago by KMW.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Slate

• A:Answer Hi KMW - The refrigerator shelves are approximately 15.7" Width x 12" Depth. You'll love your color choice. Slate appliances blend with today's premium kitchen materials and the rich matte appearance naturally hides fingerprints and smudges to maintain its beauty. Explore Slate: https://www.geappliances.com/ge/slate-appliances.htm - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs this model magnetic on the front. How about GE frig's in general. Magnetic?

Asked 8 years ago by pradcliffe.

• A:Answer Yes the front is magnetic

  Answered 8 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this stainless steel finish match the original Profile series appliances such as double wall over and dishwasher?

Asked 9 years ago by JD.

• A:Answer Hi JD- This is Sue at GE Appliances. We are excited to hear of your interest! Yes, our stainless steel appliances are designed to complement each other across product lines so that you can easily mix and match appliances and get one unified look. Stainless steel in general can have a slightly varied look depending on the lighting and location of the appliance. Thanks for checking with us. Enjoy!

  Answered 9 years ago by GE Answers

  
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Q: Questionneed manual

Asked 2 months ago by geprofilePYE22KYNKFS.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer You can view the manual on our GE Appliances website when you look up the model number (PYE22KYNFS), go to the product's page and click the 'Use & Care Manual' option. -Sarah@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionWhat is the usable self space in inches on this unit please.

Asked 4 months ago by Daisy.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer This model has 7.16 cubic feet space in the freezer compartment and 14.92 cubic feet in the fresh food section. The fresh food shelf dimensions are the following: 15.7" W x 12" D. The storage height in cabinet (distance from lower shelf to liner top): 18" The fresh food door dimensions is 42.5" in height and 18" in width. The hinge cover depth is 5 1/2" and the snack pan will pull out to approximately 9". The interior of the freezer is 32"W x 26"D x 22"H. Thanks for checking with us. Joyce@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionCan my current GE fridge be moved to the basement and the new one attached to the existing water line? If so, is there an additional charge over the delivery fee?

Asked 11 months ago by Anonymous.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer For questions regarding delivery and installation please call 888-237-8289.

  Answered 11 months ago by GE Answers

  
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Q: Questionare the doors self soft closing like most top end refrigerator The door just hangs there unless you hand close shut

Asked 1 year ago by Rick.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer The refrigerator door stops just before it closes, and you need to finish pushing it to close it completely. This is by design, to ensure the french doors are fully closed. They don't lend themselves as well to the auto-close, especially because of the mullion flap in the center. It requires minimal effort to close.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDo you have any GE refrigadaire Freezer counter dept that are 69 inches tall

Asked 1 year ago by Judy.

This question was asked about the related product: GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel

• A:Answer The PYE22KYNFS model has a height of 69 7/8". We don't offer any models that are exactly 69" tall.

  Answered 1 year ago by GE Answers

  
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