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  • QuestionWhat shape is the ice?

    Asked by Dins92.

  • QuestionHas RFID water filters? Can you use after market filters or only GE $50+ filters? Tnanks

    Asked by miked.

    • Answer Hi Miked - Thanks for considering GE Profile Model # PYD22KBLTS! Yes, this model features advanced water filtration RPWFE. Radio frequency identification (RFID) is used to detect leaks and monitor the filter status. GE Appliances recommends refrigerators with water filtration system use only genuine GE Appliance water filters. This helps prevent water leaks. The RFID component is part of the overall system that communicates with the refrigerator and shuts off the water supply in the event a leak is detected. Non-GE filters and counterfeit filters without this technology will not perform the same way in the event of a water leak. The RFID will then automatically reset the Replace Water Filter reminder when a new RFID filter or the bypass plug is installed. The reminder cannot be manually reset. The refrigerator has the option to use a bypass plug should you not want to use a genuine GE Appliances water filter. Learn more at the following link - Genuine Water Filters vs Non-Genuine Water Filters: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37313 - Keep in touch! Sue

      Answered by GE Answers

  • QuestionHow do I reduce the temperature on the door for the freezer and refrigerator

    Asked by Tano.

    • Answer Hi Tano - To change the temperature, press and release the Freezer or Fridge pad. The display will show the set temperature. To change the temperature, press either the Freezer or Fridge pad until the desired temperature is displayed. Note: The temperature adjustment only goes one direction. When you keep pressing the Fridge or Freezer pad, the temperature setting will go up until it reaches the maximum limit and then starts over at the lowest limit. The ranges for the Fresh food section on most models is 34°F to 42°F; the range for the Freezer section is -6°F to 5°F. For reference, see page 10 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf - Also, this video demonstrates how to use the temperature controls on French door refrigerators for temperature settings: https://youtu.be/d2l6J456OJ4?t=3 - Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers