Questions & Answers

Q: QuestionDoes the refrigerator have Wi-Fi connectivity?

• A:Answer Yes, it has built-in Wi-Fi powered by the SmartHQ app.

Q: QuestionWhat is the depth of the refrigerator without the handle?

• A:Answer The depth without the handle is 28 7/8 inches.

Q: QuestionHow is the water dispensed in this refrigerator?

• A:Answer It dispenses cold water and cubed ice.

Q: QuestionWhat type of lighting does the refrigerator use?

• A:Answer The refrigerator uses showcase LED lighting that illuminates every shelf.

Q: QuestionIs this refrigerator fingerprint resistant?

• A:Answer Yes, the refrigerator has a fingerprint-resistant stainless steel finish.

Q: QuestionHi, just got my fridge this morning.... how long will it be before I can expect to see ice being made?

Asked 9 months ago by BethM.

• A:Answer The icemaker must sense a temperature of approximately 15°f before filling the first time. Depending on the food load and door openings, it may be 10-12 hours before the first batch of ice is made. We recommend allowing 24 hours for the temperatures to stabilize. -Vikki@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionCan the lighting be adjusted. Lower light, warmer light?

Asked 3 weeks ago by MikeF.

• A:Answer The interior LED lighting cannot be adjusted for warmer color temperature, but you can adjust the brightness of the LED light wall using the SmartHQ app when connected to Wi‑Fi.

  Answered 3 weeks ago by GE Answers

  
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Q: QuestionIs this fridge, flat, or is it curved?

Asked 3 months ago by Suz.

• A:Answer This model has a slightly contoured/curved door design rather than completely flat door design.

  Answered 3 months ago by GE Answers

  
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Q: Questionwhat are the dimensions of the hinge on top

Asked 4 months ago by Bonnie.

• A:Answer The height of the refrigerator to the top of the hinge cover is 69-3/4". The hinge depth is 6" from the case flange.

  Answered 3 months ago by GE Answers

  
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Q: QuestionWhere is the ice dispensed? Directly into the freezer? Or does it get dispensed into a removable bin that can be emptied into the freezer?

Asked 4 months ago by SuperGenius.

• A:Answer The ice is dispensed into an ice bucket on the inside of the refrigerator door. The ice bucket is removable. See page 19 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--Ht6gfXXq--/650c9cd6e900958e57b3bd991b91387c7740f28e.pdf

  Answered 4 months ago by GE Answers

  
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Q: QuestionDoes this refrigerator offer a dual ice maker option?

Asked 4 months ago by Pat.

• A:Answer This model does not support a dual ice maker.

  Answered 4 months ago by GE Answers

  
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Q: QuestionDoes the refrigerator come in brushed stainless steel or does it come in slate? What is the depth of Upper Shelves?

Asked 5 months ago by Bob.

• A:Answer This model is only available in Fingerprint Resistant Stainless Steel. The Fresh Food shelves are approximately 11.25" in depth.

  Answered 5 months ago by GE Answers

  
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Q: QuestionWhere is the vent located on the refrigerator? Is it on the side the back or underneath. How? How are the coils accessed for cleaning?

Asked 5 months ago by Anonymous.

• A:Answer A French-Door refrigerator has air vents that circulate air within the fresh food section. The air vents may be located on the side or rear wall within the refrigerator. The condenser coils are located on the bottom of the refrigerator. To minimize the possibility of electric shock, always unplug the Refrigerator from the power supply before attempting any maintenance or cleaning. 1) Unplug the Refrigerator. 2) Use a Refrigerator condenser cleaning coil brush (PM14X51) to brush away any dirt, dust, pet hair, etcetera from under the Refrigerator. 3) Sweep or vacuum up any dirt, dust, etcetera on the floor. 5) Plug the refrigerator back into the wall receptacle.

  Answered 5 months ago by GE Answers

  
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Q: QuestionWhat do the ice cubes look like? Is there an option for different types of ice cubes? Is there cube and crushed ice?

Asked 5 months ago by JennyJenny.

• A:Answer The ice cubes are only crescent shaped. There is an option for crushed ice.

  Answered 5 months ago by GE Answers

  
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Q: QuestionIf I’m thinking about adding extended warranty, it will be added to the two years that I get with total care or it only goes for the manufacturers warranty. Can you explain the plan to me?

Asked 7 months ago by Lyndap.

• A:Answer For questions about the extended warranties offered through Best Buy, please contact them at 888-237-8289. John@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionCan handle be removed for installation

Asked 7 months ago by handle.

• A:Answer Yes, the handles can be removed if needed. Please review page 25 in the manual for details. You will just need a 1/8" hex head (allen) key/wrench. Joyce@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionDoes this refrigerator have wheels?

Asked 7 months ago by SteveM.

• A:Answer This model does have wheels on the rear side. -Don@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionWill my 2 liter soda bottles fit on the door and how many if yes ?

Asked 7 months ago by Carrottop1.

• A:Answer Between the middle and lower bin on the right hand door, 7 standard - 2 liter soda bottles will fit. The middle bin will hold 4 and the bottom bin will hold 3 standard 2 liter soda bottles. -Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionDoes this refrigerator come with an anti tilt bracket?

Asked 8 months ago by Ellie.

• A:Answer Yes, this fridge does include an anti-tip floor bracket. -Don@GEAppliances

  Answered 7 months ago by GE Answers

  
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