Questions & Answers

Q: QuestionWhat is the capacity of the upper oven?

• A:Answer The upper oven has a capacity of 1.7 cubic feet.

Q: QuestionDoes the lower oven have a self-cleaning feature?

• A:Answer Yes, the lower oven has a self-clean feature with a steam clean option.

Q: QuestionWhat type of convection technology does the lower oven use?

• A:Answer The lower oven uses True European Convection technology.

Q: QuestionWhat is the wattage of the broil element in the lower oven?

• A:Answer The broil element in the lower oven has a wattage of 3400 watts.

Q: QuestionHow many cooking functions does this oven offer?

• A:Answer This oven offers multiple cooking functions to expand your cooking versatility.

Q: QuestionIs the top able to be used as BOTH an actual oven OR a microwave? Does this replace the need for an actual microwave or is it just an alternate type of an oven?

Asked 1 year ago by CookingMama.

• A:Answer Hi there - Great question! The upper oven is both oven and microwave. The upper unit has the following features: convection bake, microwave, proof, speed cook and warm. You can view the full cooking modes in the use and care manual if you'd like. We're also here if you have future questions. Thank you for choosing GE Appliances. -Kacie@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow is this model different from this one PT7800SHSS?

Asked 4 years ago by Mango5.

• A:Answer 9800 is with the Advantium oven above where the 7800 has a microwave above. -same question on amazon

  Answered 4 years ago by PJGJ

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Q: QuestionDoes the microwave oven have a turntable? If it does, what is its diameter?

Asked 1 day ago by KCinTexas.

Q: QuestionI need a light bulb for the upper oven.

Asked 1 year ago by Claude.

• A:Answer A certified technician will need to assist with the light bulb concern with the upper oven. You can schedule an appointment by calling us at: 1-800-432-2737.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan you use both ovens at the same time without there being a problem with power surges or either unit possibly stopping working? I’ve seen questions like this for other similar ovens.

Asked 1 year ago by Anonymous.

• A:Answer Yes, you can use both ovens without any issues as long as the electrical requirements on pg. 2 of the Installation Instructions are being met.

  Answered 1 year ago by GE Answers

  
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Q: QuestionPt9800shss is there a trim kit for it GE profile built in oven micro combo

Asked 1 year ago by J.

• A:Answer There is not a trim kit for this oven. You will need to ensure that your cutout space meets the requirements on page 2 of the installation guide.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWill the upper oven bake cookies or cakes? Wondering if a cookie sheet would fit.

Asked 1 year ago by Sph1234.

• A:Answer You can bake cookies and cakes in the upper oven using the round metal tray included with the unit. A traditional cookie sheet will not fit in the upper oven.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow do I know when the GE microwave/oven combination unit (bestbuy #1117086) that I'm trying to buy is available?

Asked 4 years ago by Jerry11932.

Q: QuestionI NEED AN INSTALLATION MANUAL. PLEASE

Asked 4 years ago by OVEN.

• A:Answer Hello, thank you for your question. We are sincerely sorry you have been unable to locate the installation instructions for your wall oven and understand your frustration. In this case, we recommend you check out the product page on our website for this wall oven as you will be able to find them under the "Owner Support" section. We hope this helps! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionPlease confirm that the upper oven is an Advantium/microwave combination

Asked 4 years ago by Anjsmom.

• A:Answer Hello and thank you for your interest in our Combination double wall oven. Yes! The upper oven has our amazing Advantium technology. The lower oven has our true European Convection cooking system. Have a good day. -Arnesha@GEA

  Answered 4 years ago by GE Answers

  
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