Questions & Answers

Q: QuestionWhat type of control does the oven use?

• A:Answer The oven uses a touchscreen control type.

Q: QuestionWhat is the wattage of the bake element in the lower oven?

• A:Answer The wattage of the bake element in the lower oven is 2500 watts.

Q: QuestionWhat is the capacity of the lower oven?

• A:Answer The capacity of the lower oven is 4.7 cubic feet.

Q: QuestionDo the ovens have a self-cleaning feature?

• A:Answer The ovens have a self-cleaning feature.

Q: QuestionIs there a keep warm setting?

• A:Answer This oven does have a keep warm setting.

Q: QuestionAre the rack glides removable?

Asked 2 weeks ago by Foster.

• A:Answer The glide rack assembly itself is removable for cleaning or repositioning; however, the fixed rack guides mounted inside the oven cavity are not intended to be removed. To remove the glide rack, place the rack in the closed position. Grasp the front of the rack and frame, then lift slightly. Push the rack toward the back wall until it clears the rack stop. Next, lift the back of the rack and pull the rack/frame assembly out between the rack guides. For detailed instructions, please refer to the User Manual for this model by visiting the product page, clicking on the “Features” tab, and navigating to the “Manuals and Guides” section.

  Answered 2 weeks ago by GE Answers

  
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Q: QuestionFor the upper oven, do you leave the turntable in while baking? Should I use the metal tray while baking?

Asked 1 month ago by Donkey.

• A:Answer Yes, the turntable should always be present when using the upper oven. However, the glass tray can be removed when baking. Use of the glass tray when convection baking, broiling, warming or toasting will result in inferior cooking performance. Instead, use the provided metal tray for these settings.

  Answered 1 month ago by GE Answers

  
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Q: QuestionAre these two separate units with a trim kit?

Asked 3 months ago by Bcip.

• A:Answer Model PT9900SWSS is a single integrated unit that contains two ovens. There is a decorative trim piece installed at the bottom of the unit after the double oven is installed in the cabinet. Additional information can be found in the installation guide on page 15, which is available on the Best Buy website under the Features tab. Scroll down to "Installation Guide, English.

  Answered 2 weeks ago by GE Answers

  
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Q: QuestionDoes it have "proof mode" for dough? How about "Pizza mode" ? Or "dehydration mode" ?

Asked 9 months ago by Hon.

• A:Answer No

  Answered 3 months ago by JagoodVerified Purchase

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Q: QuestionWhat is the breaker amp to use? On geappliance.com it says use a 50 amp but on their quick specs it says 30 amp. And on Best Buy specs it says 40 amp. Could you please clarify? I called GE appliance two times and they both said 50 amp!

Asked 1 year ago by Anonymous.

• A:Answer The correct Amps for the PT9900SWSS are 50 Amps. A built-in oven can consume up to 7,800 W at 240 VAC. A 50 Amp circuit breaker with wire gauge #8 AWG must be used. To learn more, see 11 of the Installation Instructions, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Thank you for bringing this to our attention as we work with our web team to ensure all information is up to date. Lauren@GEAppliances

  Answered 1 year ago by GE Answers

  
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