A:AnswerBest Buy has a contact with a crew that will come out, measure the space, measure your current appliances, and then ascertain what will or won’t fit there. They will also give you an estimate of what it will cost in terms of extra labor to modify the cabinet or granite countertop to make it fit. We had a one inch section of granite cut out for our cooktop and then some cabinet cut out to get the combo unit in, both for very reasonable additional charges. The same crew will do the install as well and cart your old unit off.
A:AnswerIt can be a lot of things ranging from a blown fuse or an issue wit the door latch. Make sure the door is completely closed before operating. Or. google the problem shooting for your respective model and see if there is a fuse and is it blow? Someone could have run the microwave inadvertently with aluminum foil, a screw, etc, in it to trigger a blown fuse.
A:AnswerHi Steven- Thanks for viewing! We have great new. Check out our GE Profile™ Series 30" Built-In Combination Convection Microwave/Convection Wall Oven PT7800EKES (Slate) or GE Profile™ Series 27" Built-In Combination Convection Microwave/Convection Wall Oven PK7800EKES (Slate). Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain. View more Slate Appliances: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch. With so many choices, we are always glad to help make your buying decisions a bit easier. Keep in touch! SUE@GEA
A:AnswerHi GE_enthusiast- This is Sue at GE Appliances. We are excited to hear of your interest in our Profile Series Wall Ovens! The voltage is 208/240 Volts. We encourage you to view the Installation Instructions for electrical requirements at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10965-1.pdf- Thanks for checking with us!
A:AnswerHi NC Girl-this is Sue from GE Appliances. It's exciting to hear of your interest! The microwave cooking wattage is 1000 Watts (IEC-705). Thanks for checking with us!
A:AnswerHi there - This oven does not have an air frying option. We recommend that you review the section titled: "Microwaving" on pg. 15 of the owner's manual for more details about the microwave features that are available with this unit. Thanks for interest in our beautiful Profile wall oven! Best regards. -Don@GEA
A:AnswerHello- Thanks so much for your question. We are happy to help! You must use a single-phase, 120/208 VAC or 120/240 VAC, 60 Hertz electrical system. If you connect to aluminum wiring, properly installed connectors approved for use with aluminum wiring must be used.
Note: Effective January 1, 1996, the National Electrical Code requires that new construction (not existing) utilize a four-conductor connection to an electric oven. When installing an electric oven in new construction, a mobile home, recreational vehicle or an area where local codes prohibit grounding through the neutral conductor, refer to the section on four-conductor branch circuit connections. Check with your local utilities for electrical codes which apply in your area. Failure to wire your oven according to governing codes could result in a hazardous condition. If there are no local codes, your oven must be wired and fused to meet the National Electrical Code, NFPA No. 70 – latest edition, available from the National Fire Protection Association. Please check our site for the complete installation instructions. We do not provide the AWG wiring size or gauge (the physical thickness of the wire) for those trying to wire their house for any cooking appliance. There are too many variables involved, such as: length, type of wire, etcetera. This is a safety issue; if the wrong size wire is used, the insulation covering the wire can overheat, melt and cause a fire. The power leads supplied with this appliance are suitable for connection to heavier gauge household wiring. The insulation of these leads is rated for temperatures much higher than the temperature rating of the household wiring. The current-carrying capacity of the conductor is governed by the wire gauge and the temperature rating of the insulation around the wire.
We can't provide a link on through this format but if you'd like to reach out directly we can provide you with the link. We hope this is helpful. If you have any questions in the future, please let us know. we are here to help! Joyce@GEA
A:AnswerHello. Thanks for reaching out to us! We apologize for any confusion. For proper use, place your food or oven safe dish on the glass tray when using the convection bake feature. When convection baking on two levels, place your food or oven safe dish on the wire oven rack and place them on the glass tray. The turntable must always be in place when using the oven. Check out page 13 to learn more: https://files.bbystatic.com/noMG6vqLcmpBHBz6Gsq3fg%3D%3D/6E2C5E9F-B33F-4E49-B5AC-22AC7DDE6B28.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerHi - Thanks for choosing GE Profile Model PT7800EKES! We are happy to help with replacement of the light bulb. The complete instructions can be found on page 28 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80781-2.PDF - If you have additional questions, please reach out to us at GEApplainces.com. Sue
A:AnswerHi MJ - Thanks for choosing GE Profile! The fan will automatically shut off when the internal parts of the oven have cooled. The fan cannot be manually turned off. For reference, see pages 29 and 32 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80781.pdf - keep in touch at GEAppliances.com - Sue
A:AnswerHi- We certainly appreciate your loyalty! Yes, both models require a 30" cabinet. Check out the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320137_pt7800dh_c2.pdf - FIT GUARANTEE -
Replacing a similar wall oven from GE or another brand? GE wall ovens are guaranteed for an exact fit to make replacement easy. See offer criteria and details: http://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - Enjoy! SUEatGEA
A:AnswerHi there, Jill - Great question! The main difference between these two models is that model PT9800SHSS uses our Advantium Technology in the upper oven. Thanks so much for considering GE Appliances! -Mikayla
