Questions & Answers

Name: GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White
Brand: GE Profile
SKU: 6472679
Price: 699.99 USD
Availability: InStock
Rating: 4.3 (1633 reviews)

GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White

Model:: PTW600BSRWS; |
SKU:: 6472679

User rating, 4.3 out of 5 stars with 1633 reviews.

Highly rated by customers for:

$699.99

Save $155

Comp. Value: $854.99

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Page Showing 81-89 of 89 questions

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QuestionIs the dryer door reversible
Asked 2 years ago by jag.
- Answer Yes! Takes about 10-20 minutes if you have the proper tools, good memory and know what you're doing.
  Answered 2 years ago by user942325
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QuestionCan this washer (PTW605BSRWS) be purchased without the agitator and with the impeller instead?
Asked 2 years ago by Kermitress.
- Answer Hello - No, there is not an option to purchase this model without the agitator. Thanks for taking the time to check with us. Best regards. -Don@GEA
  Answered 2 years ago by GE Answers
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QuestionI see from other questions that this is an issue. We have tried the tangle control setting to almost no effect. We live in a drought area so using a deep fill to resolve the issue is unacceptable. Our old machine never had this problem. Other ideas?
Asked 2 years ago by Wrinkles.
- Answer Hello - We would like to gather some additional details about the issue you're experiencing. At your earliest convenience, please reach out to us on social media with the complete model, serial numbers of your unit, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Best regards. -Don@GEA
  Answered 2 years ago by GE Answers
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QuestionI have “605” series washer. Can’t get a warm wash except for the Quick Wash cycle. Tech said the sensor turns off hot water valve prematurely as my water heater setting is too high. Tech said to lower water heater temp, but still can not get a warm wash.
Asked 2 years ago by TOOTHFAIRY0912.
- Answer Hi - Based on the installation instructions, we recommend the hot water coming into the washer be between 120°F - 150°F. With the incoming water in this temperature range, the washer should bring in a mix of hot and/or cold water to reach the target temperature of approximately 90°F for the warm wash setting. If you followed the prior technician's recommendation and turned down your water heater and the issue persists, it should be re-checked. We recommend calling GE Appliances service at 1-800-432-2737 to schedule an appointment for service. We apologize for any inconvenience this may cause you. Wishing you all the best! Vikki@GEA
  Answered 2 years ago by GE Answers
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QuestionWhat drain hose extension is compatible with this model? My drain is 85 inches from the floor.
Asked 2 years ago by Russ.
- Answer The washer comes with a hose
  Answered 2 years ago by BriannahC
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QuestionCan you add water until the clothes are covered?
Asked 3 years ago by Highwater.
This question was asked about the related product: GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
- Answer I only let the washer fill automatically by itself. With the amount of water it has, it seems sufficient to wash the clothes properly.
  Answered 3 years ago by Anonymous
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QuestionHello does anyone know the name of the App to download to my phone for the GE Smart washer and dryer combo?
Asked 3 years ago by AmberG.
This question was asked about the related product: GE Profile - 4.9 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
- Answer Hi - Thank you for reaching out to us. The app you want to use is the GEA SmartHQ app. It is available on Google Play or the Apple App Store. Enjoy your new washer and dryer! Kind regards - Vikki@GEA
  Answered 3 years ago by GE Answers
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QuestionHow do I get a manual for this washer?
Asked 2 years ago by Charisma.
- Answer You can download it at the GE website.
  Answered 1 year ago by CaroleB
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QuestionThe clothes from this washing machine are coming out very wrinkled. Is there a particular setting to prevent this from occurring? Thx
Asked 2 years ago by RAP01.
This question was asked about the related product: GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray
- Answer It will help with wrinkles when you use the tangle control function
  Answered 2 years ago by Bobo
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Showing 81-89 of 89 questions

Questions & Answers

GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - White

Q: QuestionIs the dryer door reversible

Q: QuestionCan this washer (PTW605BSRWS) be purchased without the agitator and with the impeller instead?

Q: QuestionI see from other questions that this is an issue. We have tried the tangle control setting to almost no effect. We live in a drought area so using a deep fill to resolve the issue is unacceptable. Our old machine never had this problem. Other ideas?

Q: QuestionI have “605” series washer. Can’t get a warm wash except for the Quick Wash cycle. Tech said the sensor turns off hot water valve prematurely as my water heater setting is too high. Tech said to lower water heater temp, but still can not get a warm wash.

Q: QuestionWhat drain hose extension is compatible with this model? My drain is 85 inches from the floor.

Q: QuestionCan you add water until the clothes are covered?

Q: QuestionHello does anyone know the name of the App to download to my phone for the GE Smart washer and dryer combo?

Q: QuestionHow do I get a manual for this washer?

Q: QuestionThe clothes from this washing machine are coming out very wrinkled. Is there a particular setting to prevent this from occurring? Thx

QuestionIs the dryer door reversible

QuestionCan this washer (PTW605BSRWS) be purchased without the agitator and with the impeller instead?

QuestionI see from other questions that this is an issue. We have tried the tangle control setting to almost no effect. We live in a drought area so using a deep fill to resolve the issue is unacceptable. Our old machine never had this problem. Other ideas?

QuestionI have “605” series washer. Can’t get a warm wash except for the Quick Wash cycle. Tech said the sensor turns off hot water valve prematurely as my water heater setting is too high. Tech said to lower water heater temp, but still can not get a warm wash.

QuestionWhat drain hose extension is compatible with this model? My drain is 85 inches from the floor.

QuestionCan you add water until the clothes are covered?

QuestionHello does anyone know the name of the App to download to my phone for the GE Smart washer and dryer combo?

QuestionHow do I get a manual for this washer?

QuestionThe clothes from this washing machine are coming out very wrinkled. Is there a particular setting to prevent this from occurring? Thx