Questions & Answers

Q: QuestionWhat is the replacement model for PEM31SM3SS which is built in above the counter. It includes a trim piece. Manufactured in 8/2010 serial #RT919237B Will the above model trim piece be reused? Will the existing opening need modified?

Asked 6 years ago by Bobby.

• A:Answer Looking to replace the GE Profile microwave model PEM31SM3SS - what is other brands/models or GE equivalent do you recommend - I would like to reuse the trim that is already there

  Answered 4 years ago by Mike

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Q: QuestionI need to replace GE Spacemaker XL1400, will the XL1600 fit into the space?

Asked 7 years ago by Charlie.

• A:Answer Hi Charlie- We certainly appreciate your loyalty! Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Check out our GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS. View Quick Specs for dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6175SK_EK_C3.pdf - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a GE Profile Spacemaker 2 mod # JEM31sf01 and want to repair it or replace it. My question is that model still manufactured and where is it sold. If its still not manufactured what model # would be an exact replacement with the same deminsion

Asked 7 years ago by Mike.

• A:Answer Yes it is still manufactured and you can buy it at Best Buy.

  Answered 7 years ago by Bestbuy2020Verified Purchase

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Q: QuestionIs this model the same width and height as the old JEM31SF01? Hoping to find replacement that will fit in same built in cabinet. Thanks

Asked 7 years ago by Mikey.

• A:Answer We just replaced a GE Profile JEM31 with a GE Profile PEM31. The installer didn't think it would fit and just left the unit and trim kit w/ us and said 'good luck'. However, in our case the replacement unit and trim kit fits the cabinet nicely. We used the new hardware to create rails for the PEM31 and attached the rail guides to the microwave. Easy. The chrome-looking high-quality plastic trim front actually gets screwed into the wood cabinetry around the opening for the microwave. In other words the new unit sticks out further than the JEM31 did but in our case that's also no problem. I've never installed a microwave before but this just took a few minutes. Screws were included and the directions were clear. Attaching are photos of the finished product. Good luck!

  Answered 7 years ago by slothinker

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Q: QuestionI have an old GE JEM31SA 002 microwave that has failed - does not heat. What is the replacement model? It is currently installed in the wall with a fascia kit.

Asked 7 years ago by DB25.

• A:Answer Hi DB25- The latest model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. It is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We suggest to view the Quick Specs for details including cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. Thanks for being part of our GE Appliances Family! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs there a replacement for GE MODEL JEM31BF01. We would really appreciate your answer. It went out on us and really need one to replace it. It was installed by the builder like a built in. Thanks much, Tony

Asked 7 years ago by Tony.

• A:Answer Hi Tony- The replacement model is GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31DFBB. It is compatible with GE® Optional 27" Built-In Trim Kit JX827DFBB and Optional 30" Built-In Trim Kit JX830DFBB. We suggest to view the Quick Specs at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31DF_r2.pdf - Thanks for your loyalty! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have GE profile spacemaker II JEM31SF001 already built in my cabinet with trim, silver metalic, need replacement, I noted that PEM31SFSS dimensions are not identical, will it fit the existing trim kit?

Asked 8 years ago by WA.

• A:Answer It will need some modification. Mine worked after some cutting and grinding. Looks just fine.

  Answered 7 years ago by FlipcycleVerified Purchase

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Q: QuestionI need to replace my GE microwave JEM27LWH. I need a replacement with its exact dimensions - height, width and depth. Any recommendations? Thanks!

Asked 8 years ago by Mel.

This question was asked about the related product: GE Profile - 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Electronic Touch Controls - Black on Black

• A:Answer I contacted GE directly. I spoke with a customer service rep. The model I was trying to replace had been discontinued. The new model had to have similar dimensions to fit the space available because it was an undermount. GE found the right size replacement model. They did all the work. All I did was order it. Call GE. It only took about 10 minutes over the phone and I probably would have spent hours searching online myself for the correct dimensions. The new microwave is a perfect fit!

  Answered 8 years ago by AmesVerified Purchase

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Q: QuestionI need to replace a ZEM200SF05 that was manufactured in 2011. It is in my cabinet with a 27 inch trim kit. What model is comparable? Thank you,

Asked 5 years ago by Bob.

• A:Answer Hi Bob! Thanks for your question and loyalty to our microwaves. We're happy to have you as part of the GE Appliances family. We found that model number PEM31SFSS would be a good replacement for your current microwave. It can be found online at this link: https://www.bestbuy.com/site/ge-profile-series-1-1-cu-ft-mid-size-microwave-stainless-steel/2557267.p?skuId=2557267 The 27" trim kit for this unit is part number JX827SFSS and can be found online at this link: https://www.bestbuy.com/site/27-built-in-trim-kit-for-select-ge-microwaves-stainless-steel/9404127.p?skuId=9404127 We hope this helps! Emily@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI see customer photos of this microwave installed with no clearance on the sides, top or back. Are they risking damaging the microwave by installing it this way? Could I have it touching a cabinet on the right side, but not the left or bottom?

Asked 5 years ago by installation.

• A:Answer I just replaced my old GE microwave with this one. It fits into the shelf we have for it, though there is no real clearance on left, right, or bottom, and it is pushed back all the way. There is clearance above, though, which should allow ventilation of any heat from the back. It appears to work fine, and you should be okay. (However, the general installation instructions recommend having 3 inches clearance on each side and on top, and 1 inch in the rear.) The new model is slightly wider and deeper than the old one, so that the old trim kit does not fit around it. We shall try without trim. While expensive, this model is still shallow enough to fit in our shelf, so we don't have to sacrifice a lot of counter space.

  Answered 5 years ago by TakaiVerified Purchase

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Q: QuestionWe have a GE Profile Spacemaker model #JVM30670SF001, that has been discontinued. What is a good replacement for it? We need a new microwave that will fit the same size (35 7/8 x 16 13/32 x 15 1/4 in). Thank you for any advice.

Asked 6 years ago by Replacement.

• A:Answer Hi -Thanks for your loyalty! When replacing a 36" over-the-range microwave (JVM3670SF001), many current 30" over-the-range microwaves offer an optional 36" filler kit (sold separately) to allow it to be installed in a 36" cut-out opening. We suggest GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven PVM9215SKSS. This model is compatible with Optional 36" Side Filler Panel Kit JX36DSS (sold separately). We know you have choices and appreciate the trust you've placed in us! Enjoy - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI need to replace a built-in GE ZEM200SF01, Spacemaker II, Monogram stainless steel microwave. Is there an equivalent sized current model? do I need a new trim kit as well?

Asked 8 years ago by bikerteg.

• A:Answer Hi biketeg- GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS is a comparable model. Trim Kits are not interchangeable. This model is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We encourage you to view the Quick Specs for cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Thanks for your loyalty! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionI have a GE JEM31SF01 but it is mounted tightly between cabinets above and directly on the sides of it. It can go down. is there a replacement?

Asked 9 years ago by adny.

• A:Answer Hello adny - this is Nancy at GE Appliances and I am happy to help you. The replacement microwave to the JEM31SF01 is the PEM31SFSS. However, if you are going to build it into a cabinet, then the JX827SFSS 27" trim kit or the JX830SFSS 30" trim kit are required. The cutout dimensions for these trim kits are: 15" +/- 1/8" high x 24-7/8" +/- 1/8" wide. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionI need to replace GE microwave model PEM31SM2SS, currently fit inside my cabinet. This is discontinued, but need to know what other Ge model has same dimensions to fit into my spot. Thank you.

Asked 7 years ago by SMB.

• A:Answer I had to re drill right side top mounting holes.Left holes OK. Unit fits but door slightly rubs against cabinet when fully open - not too bad but noticeable. I don't recall the old unit rubbing this model may be 1/32 or 1/16 inch wider!!! I my research there is nothing else available this size anymore.

  Answered 7 years ago by FrankVerified Purchase

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Q: QuestionI have a Model:PEM31SF1SS i need to replace. Is this the same model without the "1". I need it to match since I already have the trim kit. Was the 1 just removed from the model # or is mine different?

Asked 4 years ago by MicroMan.

• A:Answer Hi MicroMan - Thank you for your interest in a new GE microwave. Yes, this is the same model microwave. What you are seeing on the model in your home is the complete model number which includes an engineering digit which is added during production. This would be the proper replacement model. We're glad you checked. Have a great day! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat under counter mounting kit is used for GE PROFILE MICROWAVE model # PEM31SFSS

Asked 5 years ago by Anonymous.

• A:Answer Hi there - Great question! The under cabinet hanging kit part number for this microwave is JXA019K. Thanks so much for checking! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there a replacement microwave unit for the GE Monogram spacemaker II? I have a built-in stainless steel model #zem200sf02 with the trim kit.

Asked 5 years ago by AJ.

• A:Answer Hello AJ - Thank you for reaching out to us about a replacement for your microwave. We're afraid we do not have a Monogram replacement that would fit your space. However, we do have a Profile unit that would fit your cabinetry cutout perfectly. Model PEM31SFSS uses trim kits JX827SFSS for 27" or JX830SFSS for 30". Stay safe and keep in touch! - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionOur 2007 in-cabinet Spacemaker II Profile microwave, model JEM31SF01, has died. We need to find its replacement to fit into the same space with minimum cabinet damage. See photo. What model is the same size and similar in operation? Thank you!

Asked 5 years ago by Betsy.

• A:Answer Hi Betsy - We are sorry to hear your GE Profile Microwave JEM31SF01 is no longer working and apologize for any inconvenience this has caused. JEM31SF01 Dimensions: 11 3/16 H x 23 7/8 W x 12 9/32 D). The current model is GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven Model #: PEM31SFSS (Dimensions: 12 1/8 H x 24 W x 12 7/8 D). We suggest viewing the Quick Specs for cabinet dimensions, trim kits, etc.: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Keep in touch at GEAppliances.com for all your appliance needs! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to replace a trusty old GE Spacemaker II model number J EM25WV 002. It is mounted beneath a cabinet in a 24" space so I need the same size. What new model do I need? Thank you!!

Asked 9 years ago by MicroChef.

This question was asked about the related product: GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White

• A:Answer Hello MicroChef - this is Nancy at GE Appliances and we are happy to help you. The replacement microwave for your JEM25WV002 would be the PEM31DFWW. The dimensions of your current microwave are: 11-3/16 in high x 23-25/32 in wide x 12-9/32 in deep. The new microwave would be: 12-1/8 in high x 24 in wide x 12-7/8 in deep. The PEM31DFWW uses the JXA019K under counter mounting kit. If this model does not work, then we recommend using the JEM3072SHSS which is 10-1/8 in high x 17-1/4 in wide x 13 in deep, and it also uses the JXA019K under counter mounting kit. We hope this helps! Thanks for being a loyal GE Appliances customer!

  Answered 9 years ago by GE Answers

  
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