Questions & Answers

1-10 of 10 Questions
  • Question
    Buying this one after 4 years of agony of a ice maker in the door! Can I get the plastic see through drawers for the freezer instead of the wire baskets?   (1 Answer)

    By Pungo57 November 24, 2017.

    Answers
    • Best 
      Answer

      Hello Pungo57, Thank you for your question. I am happy to help. We do not offer plastic shelves for the freezer for this model. I am sorry for any inconvenience. Thank you fro checking with us. Lisa from GE Appliances.

      By GE Answers November 25, 2017.

      • Brand Representative
  • Question
    Is the water cold when it comes out? how much ice does this produce? does magnets stick to this? is the stainless steel smudge proof?   (2 Answers)

    By Anonymous February 23, 2017.

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      Answer

      Hi - This is Sue at GE Appliances. We are excited to hear of your interest! The exterior dispenser dispenses Cubes, Crushed Ice and Chilled Water. Since the reservoir is in the fresh food section, the water will not be ice-cold. The icemaker produces approximately 100–130 cubes (approx.4.5 lbs.) in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions. When you need to speed up ice production, use the Quick Ice feature. Production will increase by nearly 48% to about 6.2 lbs. per day. The stainless steel surface is not smudge-proof and stainless steel can vary in its magnetism. Some stainless steel will not hold a magnet. If you are looking for a stainless appliance that will hold a magnet, we recommend bringing a magnet to test when shopping for your appliance. Also, check out our Slate appliances. Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints and smudges, so it's delightfully easy to maintain: http://www.geappliances.com/ge/slate-appliances.htm - We hope this is helpful. Keep in touch!

      By GE Answers February 24, 2017.

      • Brand Representative
  • Question
    Where is the ice maker located for this model? Any problems with the volume of water--does it come out fairly quickly or, slowly?   (1 Answer)

    By Koop January 4, 2017.

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    • Best 
      Answer

      Hi Koop, I am happy to help. The icemaker is located at the upper rear of the freezer compartment. How fast the water comes out will be dependent on the water pressure to your home, and the filter quality. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

      By GE Answers January 18, 2017.

      • Brand Representative
  • Question
    Is this model free of ice maker problems? Is it energy efficient?   (1 Answer)

    By Sue November 1, 2016.

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    • Best 
      Answer

      Hi Sue, I am happy to help. Model PSS28KSH meets all energy guidelines, but is not a energy star model. We do not anticipate any issues with your icemaker. If you should experience an issue, this model has a one year warranty. Thank you for checking. Lisa from GE Appliances.

      By GE Answers November 2, 2016.

      • Brand Representative
  • Question
    Does this come in slate color?   (2 Answers)

    By Anonymous March 24, 2016.

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    • Best 
      Answer

      Hi- This is Sue at GE Appliances. We are excited to hear of your interest in our new slate finish! This refrigerator is not available in slate. We suggest our GE® ENERGY STAR® 25.4 CU. FT. SIDE-BY-SIDE REFRIGERATOR GSE25HMHES. Thanks for checking with us!

      By GE Answers March 25, 2016.

      • Brand Representative
  • Question
    Is it possible to get this refrigerator without an ice dispenser, water hook-up?   (3 Answers)

    By GE1015 October 15, 2017.

    Answers
    • Answer

      Hi GE1015- Thanks for viewing our GE Profile™ Series! We currently do not offer a side-by-side refrigerator without the factory-installed icemaker and dispenser. This continues to be a popular feature. Keep in touch! SUEatGEA

      By BrandAnswers October 17, 2017.

      • Brand Representative
  • Question
    my old ge refri is broken. i am looking for a new ge refri but i have limited space so i need to replace with the same size. can you recommend? my broken model is TFX26PPDA AA and serial no. is LZ274602. thank you i do like this 28.4 cu. ft. but not sure.   (1 Answer)

    By Tuk September 5, 2017.

    Answers
    • Answer

      Hi Tuk- We certainly appreciate your loyalty! Here are the approximate overall dimensions for your current model TFX26PPDAAA: 35 3/4" Width x 69 3/4" Height x 32 1/2" Depth (including handle). The dimensions for GE Profile™ Series PSS28KSHSS are similar except for the depth: 35 3/4" Width x 69 1/2" Height x 36 1/2" Depth. We also offer GE Profile™ Series ENERGY STAR® 25.3 Cu. Ft. Side-by-Side Refrigerator PSE25KSHSS: 35 3/4" Width x 69 1/4" Height x 35 1/4" Depth. Also, you might be interested in our GE Profile™ Series 21.9 Cu. Ft. Counter-Depth Side-By-Side Refrigerator PZS22MSKSS: 35 3/4" Width x 69 1/4" Height x 30 3/4" Deep. These refrigerators aren’t built in, but they do sit closer to the surrounding cabinetry, for a nearly-flush appearance. We hope this is helpful. Keep in touch! SUE@GEA

      By BrandAnswers September 11, 2017.

      • Brand Representative
  • Question
    Anticipate buying new refrig and like side-by-side. Older home, so interior doors are 30 inches or so. What is the depth of this model with doors removed?   (1 Answer)

    By SusieQ April 21, 2017.

    Answers
    • Answer

      Hi SusieQ- This is Sue at GE Appliances. We are excited to hear of your interest in our GE Series PSS28KSHSS! If the refrigerator must go through any entrance that is less than 38" wide, the doors must be removed. The case depth without door is 28 1/2 in. You can view details in the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60647-4.pdf - Love the look of a stainless steel kitchen? Our extensive line of stainless steel appliances offers infinite design possibilities. Learn more: http://www.geappliances.com/ge/stainless-steel.htm - Keep in touch!

      By GE Answers April 24, 2017.

      • Brand Representative
  • Question
    Any pictures of inside this refrigerator   (2 Answers)

    By Reggie March 30, 2017.

    Answers
    • Answer

      Hi Reggie, I am happy to help. Please take a look at our website for additional photos: http://products.geappliances.com/appliance/gea-specs/PSS28KSHSS Thank you for checking with us. Lisa from GE Appliances.

      By GE Answers March 31, 2017.

      • Brand Representative
  • Question
    Is there a plan to offer this model in slate in 2017? Willing to wait for it and need the 28.4 cu ft capacity vs the smaller units. Space will not accommodate larger unit than this one.   (2 Answers)

    By Anonymous March 5, 2017.

    Answers
    • Answer

      We have stainless steel doors and body is slate

      By Debbie September 2, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member

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