Questions & Answers

Q: QuestionI have added the rinse agent but every couple days I get an alert on my phone that its low, even when I haven't used it. I can see it in the dispenser. Is there some way to rest it?

Asked 5 years ago by Chris.

• A:Answer Hi ChrisH - Thanks for reaching out to us and for choosing GE Profile. We apologize for any inconvenience the rinse agent "low alert" has caused. For assistance, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email [email protected]. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: Questiondoes this come in white

Asked 5 years ago by RalphandBarb.

• A:Answer Hi RalphandBarb - Thanks for your interest in GE Profile Model PDT715SYNFS! This model is not available in white. We suggest GE® Stainless Steel Interior Dishwasher with Hidden Controls GDT665SGNWW (White). Also, check out our Matte White Café™ Smart Stainless Interior Built-In Dishwasher with Hidden Controls CDT875P4NW2 and Matte White Café™ Stainless Interior Built-In Dishwasher with Hidden Controls CDT845P4NW2. On nearly every piece in the Café Customizable Professional Collection, you have the option to change your hardware to a different finish. Learn more about customization at https://www.cafeappliances.com/custom-hardware - Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow do you keep mold from growing inside the dry boost ducting? How do you clean the dry boost ducting? Is the air used for the dry boost feature filtered? How do you keep dust and debris from the air flow?

Asked 5 years ago by MichaelP.

• A:Answer Hello MichaelP - Thank you for reaching out about our dishwasher technology. We are happy to help. The Dry Boost uses hotter water and an additional heating element to effectively dry the dishes. There is not special ducting for Dry Boost. Than fan assist indicates the hidden steam vent pulls in the moist air from the tub to further help dry the dishes. As the vent takes in air instead of blows out, there is no filtering needed. The vent is located on the inside of the door at the top, so debris is not a problem. Please let us know if you have any more questions. - John

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat are the racks made of ?

Asked 6 years ago by Pj.

• A:Answer Hello Pj - Thank you for your question; we are happy to help! This dishwasher racks are made of nylon. We appreciate your interest. Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs this dishwasher able to be side mounted?

Asked 6 years ago by Josh.

• A:Answer Hi Josh, We are finding that this dishwasher can be side mounted onto cabinetry. If you have questions about how to go about doing so, you can view steps as well as a helpful diagram on pg. 9 of your Installation Instructions. You can view that document here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-4000211-1.pdf - We hope that this helped! Thank you so much for your question. -Michael

  Answered 6 years ago by GE Answers

  
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Q: QuestionAre any of the racks removable? If so, which? GE - Profile Series Top Control Built-In Dishwasher with Stainless Steel Tub, 3rd Rack, 45dBA - Stainless steel Model:PDT715SYNFS SKU:6365261

Asked 6 years ago by AlOver.

• A:Answer The top (glass/ cup) rack can be raised or lowered. the silverware holder can be removed.

  Answered 6 years ago by Judy

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Q: QuestionIs it made in China? about what percentage of components are made in China?

Asked 2 years ago by espressoadict.

• A:Answer Hello- Thank you for your question. You can find this information on the rating plate as well as the packaging of the specific appliance. Hope this helps. If you have any other questions please let us know. Sincerely- Dianna@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionCan the dry cycle be used alone (without the washing cycle)?

Asked 4 years ago by ECB.

• A:Answer I don’t believe so.

  Answered 4 years ago by JonMVerified Purchase

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Q: QuestionDoes this dishwasher sit flush to the wall behind it, or does it need clearance? If so, how much clearance? How many inches beyond a standard 24" counter depth will this protrude?

Asked 4 years ago by Katie.

• A:Answer Mine installed flush with the cabinets and had room to spare behind it.

  Answered 4 years ago by Angler

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Q: QuestionHow in the world do I load this dishwasher? Nothing seems to fit, especially the bottom rack with the middle row of tines missing. I think we made a very very expensive mistake. Installed 3 days ago and want to return it. No manual with load suggestions.

Asked 4 years ago by DWQuestion.

• A:Answer Hello DWQuestion, Thank you for reaching out. We're so sorry to hear about the issues with your dishwasher and that you did not receive a manual. We're happy to help! The upper rack is primarily for glasses, cups, and saucers. The lower rack is best used for plates, saucers and cookware items. Large items, such as broiler pans and baking racks should be placed along the sides of the rack. The 3rd rack is the recommended location for silverware and large utensils. You can find a copy of the manual on our site by searching for the model. If you need a physical copy, please reach out to us through our Contact Us page and we'll be happy to help. Hope this helps. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI have power to the circuit board at the bottom and power on the circuit board it self and power on the wires leaving the circuit board going to the top but the control panel does not work and is not on or working. Does there have to be water pressure on

Asked 5 years ago by Ricky.

• A:Answer Hi Ricky - Thanks for reaching out to us and for choosing GE. We are sorry to hear the control panel is not working and apologize for any inconvenience this has cause. You do not need water pressure for the control panel to have power. Take a look at the following link- DISHWASHER - WON'T RUN AND HAS NO POWER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986 - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI bought this the other day and noticed there's a connection on the bottom of the dishwasher for what looks like a CAT6 cable connection. Is this model app controlled and if so what do I buy to get that feature?

Asked 5 years ago by Mike.

• A:Answer Hi! I am considering buying this model & the wifi adapter. Where underneath is the ethernet plug for the adapter? Is it easily accessible from the front of the dishwasher?

  Answered 3 years ago by Danny

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Q: QuestionOpen door depth please? What is it because my stove sticks out. Thanks!

Asked 6 years ago by Anne.

• A:Answer It's hinged at the bottom so it goes down the full length of the door.

  Answered 6 years ago by GeorgeVerified Purchase

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Q: QuestionHi. Does this dishwasher have a gentle or china cycle?

Asked 6 years ago by Jane.

This question was asked about the related product: GE Profile - Top Control Built-In Dishwasher with Stainless Steel Tub, 3rd Rack, 45dBA - Black Slate

• A:Answer Hi Jane - The Light cycle on model PDT715SFNDS is for light to medium soiled dishes. It is safe for china and crystal with no options selected. You'll love your color choice. Black Slate resists smudges/fingerprints so less time cleaning the exterior. Explore Black Slate at www.geappliances.com/ge/black-slate-appliances.htm - Thanks for your interest in GE! Keep in touch. Sue

  Answered 6 years ago by GE Answers

  
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