Questions & Answers

Q: QuestionCan I connect this oven to my phone?

• A:Answer Yes, this oven has built-in WiFi and can be connected through the SmartHQ app.

Q: QuestionWhat is the capacity of this oven?

• A:Answer This oven has a large capacity and can fit a 12" pizza, a 13" x 9" sheet cake, or up to 7 lbs. of chicken.

Q: QuestionHow many functions does this countertop oven have?

• A:Answer This smart countertop oven has 11 preset functions, including Air Fry, Warm, Toast, Broil, Roast, Cake, Reheat, Pizza, Cookies, Bake and Bagel.

Q: QuestionDoes this oven require preheating?

• A:Answer No, this oven does not require preheating for any cooking mode.

Q: QuestionDoes the oven have an automatic shut off feature?

• A:Answer Yes, the oven has an automatic shut off feature for added convenience and peace of mind.

Q: QuestionIs it OK to use air fry liners if you want?

Asked 1 year ago by Cincygirl2.

• A:Answer We do not recommend the use of air fryer liners (or parchment paper) in this oven when using the Air Fry model. If you feel a liner is needed when using the Air Fry mode, we strongly recommend using the Baking Sheet, either replacing the basket or under the basket. The reason we recommend the Baking Sheet instead of liners or parchment for cooking very greasy foods is to prevent dripping on the bottom elements and preventing a safety issue. While using the Baking Sheet for Air Fry mode may reduce the airflow for a crispiness on each side, a half-way flip can help.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow much space in inches is required to accommodate the door swinging up (what is the clearance needed above the oven)?

Asked 11 months ago by JB.

• A:Answer The maximum height with the door at the highest position is 15.5". That said, we recommend a minimum of 4" of air clearance on all sides and at the top of the unit when in operation. Do not operate this appliance while sitting under wall cabinets.

  Answered 11 months ago by GE Answers

  
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Q: QuestionWe needed oven cleaner for our June oven & we covered the heating elements with foil. Can we/do we need to do the same with this oven?

Asked 1 year ago by Bestbuyer.

• A:Answer This model does not require the use of oven cleaner. To clean the interior of this oven, you will need to wipe the walls of the oven cavity with a sponge or soft cloth and warm water. If the interior is severely stained or dirty, use a towel saturated with a diluted solution of a mild dishwashing liquid. For more details about cleaning this unit, please review the "Care and Cleaning" section on pg. 19-20 of the Owner's Manual. Please don't use aluminum foil or oven liners to line the oven bottom. Foil can trap heat or melt, resulting in damage to the product and a shock or fire hazard.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes the remote feature only work with a smartphone or can you use Alexa to set the oven?

Asked 2 years ago by Anonymous.

• A:Answer Hello - You would need to download the SmartHQ app to a smart device to use the remote features. Thanks for checking with us. Take care. -Don@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionHow many slices of toast can fit at one time? Also, is this considered an "easy clean" oven?

Asked 2 years ago by mrsderanged.

• A:Answer Hi - This beautiful Profile Smart Oven can toast 6 slices of bread at one time. To clean the oven interior we recommend wiping the walls of the oven cavity with a sponge or soft cloth and warm water. If the interior is severely stained or dirty, use a towel saturated with a diluted solution of a mild dish washing liquid and then rinse with clean water. We hope you choose this great product for your home. Kind regards - Vikki@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionIs there a crumb tray included with this unit?

Asked 5 months ago by Emmett.

• A:Answer This lovely Profile oven does include a crumb tray. -Vikki@GEAppliance

  Answered 5 months ago by GE Answers

  
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Q: QuestionIs there a protective shatterproof coating on the interior of the glass door? Ours looks like it has a film that is melting from the top of the glass downward.

Asked 6 months ago by RJ.

• A:Answer We'd like to know more about what you're experiencing, so we can better understand the situation. Please send us a private message on one of our social media platforms, like Facebook. In your message, provide a copy of this review, the model and serial numbers, and a photo of the issue you're experiencing. Hope to talk more soon. - Julia@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionIs the interior of the oven coated in a non stick coating?

Asked 7 months ago by Sjr.

• A:Answer The interior of the oven is stainless steel and does not have a non-stick coating. -Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionDoes it have a temperature probe?

Asked 9 months ago by Oven.

• A:Answer No, the P9OIAAS6TBB does not include a temperature probe. -Don@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionCan this oven be used for cooking frozen meals and such? Which setting do you use?

Asked 10 months ago by Scoot.

• A:Answer If you can use Bake or Air Fry for your frozen meal, you certainly can use this oven! We encourage you to view the full list of controls and features on page 9 of the Use and Care manual on the product page.

  Answered 10 months ago by GE Answers

  
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Q: QuestionIn a previous answer, it was stated, "Do not operate this appliance while sitting under wall cabinets." I thought that was the whole point of a countertop appliance, to be operated under wall cabinets? We've always done that in the past, safely.

Asked 11 months ago by flstci71.

• A:Answer Please follow the Installation Instructions as they're written because this is how we have tested/approved the use of this appliance. We recommend you take a moment to look over the "Overview" section on pg. 1 of the Quick Start Guide.

  Answered 11 months ago by GE Answers

  
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Q: QuestionHow much time to reheat pizza

Asked 1 year ago by Anonymous.

• A:Answer When using the Reheat cooking mode, the approximate reheat time for pizza is 4-8 minutes at 325 degrees.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this device also a microwave oven with microwave speed and features?

Asked 1 year ago by Anserme.

• A:Answer No, this oven does not have microwave cooking capabilities. This oven has 11 preset functions, including Air Fry, Warm, Toast, Broil, Roast, Cake, Reheat, Pizza, Cookies, Bake and Bagel. You can download more functions via the SmartHQ™ app as they become available.

  Answered 1 year ago by GE Answers

  
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Q: QuestionAre the racks inside the oven solid stainless steel or just a coated material?

Asked 1 year ago by TckGuru.

• A:Answer The oven racks are plated metal, rather than stainless steel.

  Answered 1 year ago by GE Answers

  
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