“Why does the washer takes a long time to finish. Normal cycle takes about 3 hours and quick cycle is about 2 hours. I've noticed that during Drain cycle, it takes time to think and once it figures out, it bumps the time to more minutes. Any thoughts”
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Hi Wolfie - The cycle times will vary especially when additional options are selected (Prewash, Ext. Rinse, Extra Heavy Soil, etc.). Front loading washers use load sensing and adaptive water fill to provide just the right amount of water for best performance and low water usage. The wash basket will turn briefly and assess the weight of the load. It will also do this after the load is saturated with water to assess how absorbent the load is. With the load weight and load type we can apply the proper amount of water to wash the load. This load sensing will add time to the cycle. Also, Occasionally, the washer may need to add more time to the cycle. This is mainly due to automatic load redistributions to better balance the load and reduce vibration. It is normal operation for the washer to add time to the cycle to rebalance the load. Common causes of out-of-balance loads or longer cycle times are a clogged pump filter (see Care and Cleaning section of the Owner's Manual), un-level washer, or exceeding the recommended maximum load sizes. Timer adds 3 minutes to cycle for each rebalance. 11 or 15 rebalances may be done. This is normal operation. Do nothing; the machine will finish the wash cycle (See pages 25 and 27 of the manual- Incomplete cycle or timer not advancing). TROUBLESHOOTING THE FRONT LOAD WASHER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18538 - WASHER FRONT LOAD SEQUENCES OF OPERATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18031 - FRONT LOAD WASHER WILL NOT DRAIN OR DRAINS SLOWLY: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23081 - CLEANING A FRONT LOAD WASHER PUMP FILTER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16687 - Keep in touch at GEAppliances.com - Sue
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