A:AnswerHi there! This is the correct mounting kit for your new microwave. As for the Trim Kit, it’s available in 27” (model: JX827SFSS) and 30” (model: JX830SFSS). Please let us know if we can assist with anything else. Have a great day. -Gina@GEA
A:AnswerHi - We appreciate your loyalty to our GE Appliances brand and your interest in a new Profile microwave. While you may be able to use the same hanging kit, the positioning of the brackets in your cabinet may have to be adjusted for the new model due to engineering changes made over the years. We are glad you reached out to us. Kind regards - Vikki@GEA
A:AnswerThe kit is designed for many models, complete with a half dozen templates. I was able to reuse my original screws, however, the hole pattern changed, and I had to re-drill several holes in my cabinet.
A:AnswerWe appreciate your question and would love to help! For us to best assist you, please reach out to us on social media with the model of microwave you're interested in so we can help you out with this more. We're looking forward to hearing back from you soon! -Chris@GEA
A:AnswerThat really depends on which model microwave you're referring to exactly. You can see the optional installation accessories for you microwave in the Specs & Details section of the product's page on our website when you search the model number. If this kit is listed, then it will work. If you'd like to chat with us more about what your options are, please reach out to us directly via social media, email through our website, or by calling us at 1-800-626-2005. All the best, Kelsey@GEA
A:AnswerHey there - Thanks for reaching out. We're finding that microwave model PEM31DFWW is still being manufactured. The part number for the undercabinet hanging kit is JXA019K. Let us know if any other questions come up. Thanks so much for being a part of the GE Appliances family! -Mikayla@GEA
A:AnswerGood day,
We appreciate you being a part of the Ge family for so long! Yes, you will need to use the appropriate mounting kit for model PEM31SFSS (JXA019K) as they are not interchangeable. We hope this helps. Stay in touch! Mike@GEA
A:AnswerHi there,
We appreciate you reaching out and will gladly answer your question! The hanging kit to use with this model microwave is JXA019K. Thanks for choosing GE. Have an awesome day! Mike@GEA
A:AnswerHi there - We're glad you reached out to us about this. Each microwave that has mounting capabilities have model-specific mounting kits that go with that particular microwave. The microwave you mentioned (JES1072SHSS) is a counter-top only model and cannot be mounted under a cabinet. We apologize for any inconveniences this may cause. If you're in search of a microwave with mounting capabilities, model JEM3072SHSS is similar to the one you mentioned and can be mounted under a cabinet using the optional undercabinet hanging kit JXA019K. We hope this helps. If you have any questions or concerns moving forward, please connect with us again. All the best, Kelsey@GEA
A:AnswerHello there, we appreciate you taking the time to reach out to us. These microwave models are different units. With that said, we recommend using the same mounting bracket that comes with your specific microwave model. We hope this information is found useful to you and we're wishing you the very best. - Guy@GEA
A:AnswerHi there, this is a great question and we're happy to help. This isn't a compatible trim kit, but models JX827SFSS and JX830SFSS will work with your microwave. We hope that's what you needed to see from us and we're wishing you the very best. Thanks for taking the time to reach out. - Guy@GEA
A:AnswerHello- Thank you for your loyalty to our brand. We appreciate your purchase. Both models use the undercabinet hanging kit JXA019K, so you won't need to purchase a new one. Here's a link to view the template: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-41082.pdf If you need further assistance, please reach out to us directly via a private message on Social Media. Thank you! Joyce@GEA
A:AnswerHello,
We're terribly sorry to hear that part of your kit is sticking out and understand how unsightly that is. We do not have a shorter bracket. We recommend checking out the dimensions and installation requirements with your model microwave. Let us know if you have any other questions. Mike@GEA
