A:AnswerHi there,
Congratulation on your brand new purchase! This model microwave does not have the ability to be mounted. The mounting kit only works for the following models: JE740BK, JE740WK, JEM25BF, JEM25WF, JEM31BF, JEM31CF, JEM31SF, JEM31WF, REM25SJ. Have a great day! Mike@GEA
A:AnswerHi - Fantastic news! Yes, this hanging kit is compatible with this model microwave. We hope you choose this great GE microwave for your home. Vikki@GEA
A:AnswerHi - Thanks for reaching out. We would need the model number for your current microwave to determine the best replacement. Please send us a message on Facebook, Twitter, or Instagram so we can assist further. Hope to hear from you! -Mikayla@GEA
A:AnswerHello - Thanks for your question! The WB56X10524 mounting plate is no longer available in GE Appliance inventory. There are none in stock, and unfortunately there isn't a compatible part we can substitute. We're truly sorry for any inconvenience this may cause. Thanks for checking with us! - Sharon@GEA
A:AnswerHello,
We're more than happy to answer your question. Mounting kits are not interchangeable between microwave models, so you will need to purchase the appropriate kit. JXA019K is the correct kit for microwave model PEM31SFSS. We appreciate you being part of the GE family for so long! Mike@GEA
A:AnswerHi - Thank you for reaching out to us and congratulations on your previous toaster oven that gave you 40 years of service. Our current model toaster ovens must be placed on the counter. They can't be mounted under the cabinet. All our best! Vikki@GEA
A:AnswerHi - No, this kit and the microwave it is designed to be used with are not approved for installation above a range. Our over-the-range style microwaves include a model specific wall mount bracket and support screws that must be installed to properly support the weight of the microwave over a GE range. We're glad you checked with us. All our best! Vikki@GEA
A:AnswerHi - Thank you for reaching out and for your interest in a new GE Profile microwave. Yes, the interior light comes on during cooking and when the door is opened. This is a great microwave that we're certain will meet your needs. All our best! Vikki@GEA
A:AnswerHello - We are sorry to hear your microwave stopped working. We appreciate your interest in the new model PEM31DFWW and we are happy to help! You will need a new mounting kit JXA019K for the new microwave. Thanks for checking. Olga@GEA
A:AnswerHello, thank you for your question! Yes, this under-cabinet mounting kit is compatible with our PEM31SFSS microwave. We hope this helps! Please feel free to reach out with any further questions or concerns. -Chris@GEA
A:AnswerHi there,
Thank you for reaching out. This kit is not compatible with the model microwave listed. It is only compatible with models JE740BK, JE740WK, JEM25BF, JEM25WF, JEM31BF, JEM31CF, JEM31SF, JEM31WF, REM25SJ. This model microwave does not have hanging capabilities, so not kit is compatible with it. We hope this helps! Stay well! Mike@GEA
A:AnswerHey there,
Thank you so much for reaching out. We're so sorry to hear that you did not receive instructions for your kit! We can understand how frustrating that must be. If you would reach out to us on social media, we'd be happy to help you get the instructions. All the best! Mike@GEA
A:AnswerHi Boone, thanks for your question! If you're using the under the cabinet mounting kit, you would not need the trim kit associated with this model. The trim kit and it's installation parts are used if you're wanting to build your model into a cutout space in surrounding cabinetry. The hanging kit will not show much after installation is complete. We hope that this helps to clear things up! Stay safe. -Michael@GEA
A:AnswerHello Montel - Thank you for reaching out about this mounting kit for select GEA countertop microwaves. We are happy to help.
The mounting bracket will only screw bolt into the bottom of the cabinet overhead. We hope this helps. Please stay in touch! - John@GEA
A:AnswerHello - Thank you for your question; we are happy to help! This mounting kit is designed for select GE countertop microwaves; it is not tested for suitability with other brands. Please reach out to Whirlpool for assistance with your model. We are glad you checked! Olga
A:AnswerHello Ron - Thank you or your question; we are happy to help. This mounting kit is not compatible with the microwave JES1657SMSS. This model is not designed for this type of installation; it is a countertop only model. We are glad you checked! Olga
A:AnswerHi Abby,
Thanks for reaching out and we're so sorry to hear your microwave has died. We can understand the frustration from that. You will need to use the mounting kit that comes with the new microwave as each kit is made specifically for that model. Hope this helps. Best wishes -Mike
A:AnswerHello CS,
Thank you for reaching out to us. We will be happy to assist you. We are sorry to hear that your microwave has died after so long and can understand how this can be frustrating. This model microwave is no longer in production, however we do recommend this model as a suitable replacement PEM31SFSS. It is also recommended that you purchase the appropriate mounting kit for this model as well JXA019K. If you have any other questions or concerns, please feel free to reach out to us. -MH
A:AnswerHello and thank you for your interest in the JES1145SHSS microwave and undercabinet mounting kit. This microwave is not designed to hang from the bottom of a cabinet. Therefore, there is not compatible hanging kit. We apologize for the inconvenience and will be happy to answer any more questions. - JB
