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Hi thank you for taking the time to raise your question. Our smart cameras are specially designed to work for 2.4 GHz frequency. This is to ensure a longer range of connectivity. Although, we always listen to our customers as to how we can improve our products and services we always look into the possibility of another frequency. Also, most routers are dual-band and can broadcast both frequencies at the same time. If you need help with setup, our customer support team is waiting for you. Please find time to call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 9:00 AM to 6:00 PM EST. We'll be waiting for you.
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