“I recently purchased a couple of Sentinel Pan & Tilt SMART WI-FI security cameras, model GN-CW021. When trying to connect to a 2.4 network, it keeps telling me that the password for my network is incorrect. I have changed, etc. and still no connection.”
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Hello Sean, Please proceed to forget your Wi-Fi network in your Wi-Fi settings, then reconnect to your 2G Wi-Fi network. If this does not help, we suggest trying to connect using a mobile hotspot. For more information, please reach out to us as soon as possible at [email protected]. We are open daily from 10 AM to 7 PM EST.
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