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Used and repaired, parts replaced...anything needed. It could also just be the box and contents were opened, or only cosmetic damage to it. They do check everything to make sure it's working properly and set back to factory settings. Make sure to look at the description and it will give you any details to the amount if any damage there is. This GeoBook though, head's up I will be returning. I bought it brand new and with no warning or reason it constantly powers off and I lose anything I was working on.
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